Top 1487 Director of customer success Jobs in Chicago Il

Director- Lifecycle Management
Robert Half —Chicago, IL
- $175,000 - $195,000 a year
- 8 years
- US work authorization
- Senior level
- Disability insurance
- Dental insurance
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7d
Director, Project Implementation - National Office (Remote)
YMCA of the USA —Chicago, IL
- $129,000 - $158,000 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
7d
Director, Project Implementation - National Office (Remote)
YMCA —Chicago, IL
- $129,000 - $158,000 a year
- Remote
- 8 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
7d
Director, Customer Success Management
Salesforce —Chicago, IL
- $171,200 - $298,400 a year
- Full-time
- Data analysis skills
- Office
- 3 years
- Paid parental leave
- Disability insurance
Director, Customer Success
BEHAVIORALLY INC —Chicago, IL
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Mentoring
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Customer Success Associate Director
Wolters Kluwer —Chicago, IL
- $122,300 - $218,550 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
1d
Director of Partner Success
Protocol Behavioral Health —Chicago, IL
- $145,000 - $175,000 a year
- Full-time
- Hybrid work
- 7 years
- Continuous improvement
- Organizational skills
- Health insurance
- Paid time off
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Director of Customer Success Operations
Securly —Chicago, IL
- Up to $165,000 a year
- Full-time
- Remote
- System design
- Recruiting
- Senior level
- Paid parental leave
- Paid holidays
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1d
Director of Events Operations | Full-Time | Navy Pier Events Facility
Oak View Group —Chicago, IL
- $114,000 - $134,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Conflict management
- Dental insurance
- 401(k)
Director, Identity Security Customer Success
Palo Alto Networks —Chicago, IL
- $214,000 - $294,000 a year
- 5 years
- Product management
- Senior level
Director, Customer Success
Reveal —Chicago, IL
- $131,750 - $155,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Director of Growth and Customer Operations
TR MILLER HEATING AND COOLING —Bolingbrook, IL
- $160,000 - $200,000 a year
- Full-time
- Background check
- Office
- Master's degree
- Paid holidays
- Disability insurance
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Sr. Director of AI Applications & Operational Effectiveness
Harris & Harris —Chicago, IL
- $185,000 - $225,000 a year
- Weekends as needed
- Remote
- Computer science
- Computer Science
- 5 years
- Travel reimbursement
- Commuter assistance
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Sr. Director of Employee Experience Delivery
Health Care Service Corporation —Chicago, IL
- $146,700 - $272,400 a year
- Full-time
- 5 years
- Bachelor's degree
- Human resources
Director of Agentic Leadership Development
Salesforce —Chicago, IL
- $164,000 - $261,500 a year
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Senior level
- Paid parental leave
- Disability insurance
Director of Member Advocate Services
NOCD —Chicago, IL
- $125,000 - $170,000 a year
- Full-time
- HIPAA
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
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14d
Director of Operations
Keurig Dr Pepper —Northlake, IL
- $160,000 - $200,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health insurance
Senior Director, Head of Associate Relations
GEICO —Chicago, IL
- $195,000 - $315,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
Director, Security Adoption Programs – Customer Success
Salesforce —Chicago, IL
- $143,400 - $285,300 a year
- Full-time
- 8 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Disability insurance
Health Analytic Consultant - Remote in the Midwest or Central Region - OH preferred
UnitedHealthcare —Chicago, IL
- $91,700 - $163,700 a year
- Full-time
- Sales
- Pass drug screening
- Mid-level

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director of customer success jobs near chicago il

Director- Lifecycle Management

Robert Half -
Chicago, IL

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Job Details

$175,000 - $195,000 a year
7 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Vendor relationship building
IT sourcing
Customer communication
Pricing strategies
Team leadership
Process design
IT procurement
Client management
Vendor relationship management
Leading team collaboration initiatives
Hardware management
Business operations
Supplier relationship management (SRM)
Financial acumen
Cross-functional communication

Full Job Description

We are seeking a Director of Lifecycle Management to build and lead a Lifecycle Management as a Service practice within a managed services provider environment. This role is responsible for creating and scaling a client-facing service offering that spans the full technology asset lifecycle, including planning, procurement, deployment, refresh, recovery, and disposition. This is not a traditional endpoint management role; it is a strategic leadership position focused on service design, operational excellence, vendor partnerships, and revenue growth.

Responsibilities
Build, launch, and scale a lifecycle management service offering for MSP clients
Define service strategy, operating model, processes, and success metrics
Develop standardized programs for device planning, procurement, deployment, asset tracking, refresh, and retirement
Partner with sales and solutions teams to support go-to-market strategy and client adoption
Establish and manage vendor, distributor, logistics, and disposal partnerships
Oversee service delivery performance, reporting, financial results, and continuous improvement
Collaborate across operations, engineering, procurement, and client success teams
Serve as a subject matter expert and strategic advisor for clients and internal stakeholders
Lead and develop team members supporting lifecycle operations and program execution

Qualifications
8+ years of experience in IT lifecycle management, managed services, endpoint operations, IT asset management, or related areas
Experience building or leading a client-facing managed service, practice, or operational function
Strong understanding of end-to-end device lifecycle services, including sourcing, deployment, refresh, recovery, and disposition
Proven ability to create scalable processes, service offerings, and operational frameworks
Strong business acumen with experience in pricing, profitability, vendor management, and service growth
Experience working in an MSP, VAR, OEM, distributor, or similar technology services environment preferred
Excellent leadership, communication, and cross-functional collaboration skills

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

director of customer success jobs in chicago il

Director- Lifecycle Management

Director, Project Implementation - National Office (Remote)

Director, Project Implementation - National Office (Remote)

Director, Customer Success Management

Director, Customer Success

Customer Success Associate Director

Director of Partner Success

Director of Customer Success Operations

Director of Events Operations | Full-Time | Navy Pier Events Facility

Director, Identity Security Customer Success

Director, Customer Success

Director of Growth and Customer Operations

Sr. Director of AI Applications & Operational Effectiveness

Sr. Director of Employee Experience Delivery

Director of Agentic Leadership Development

Director of Member Advocate Services

Director of Operations

Senior Director, Head of Associate Relations

Director, Security Adoption Programs – Customer Success

Health Analytic Consultant - Remote in the Midwest or Central Region - OH preferred

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