Top 40 Hotel concierge Jobs in Chicago Il

Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Reservations Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $24 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Front Desk Agent
Topography Hospitality, LLC —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Sales
- Continuous improvement
- POS
- Health insurance
- Dental insurance
Quick Apply
5d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
4d
Front Desk Manager- Sports Illustrated Chicago
Sports Illustrated —Chicago, IL
- $90 - $91 an hour
- Email
- Inventory management
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
FT - Guest Service Representative - theWit
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
12d
Concierge
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Guest Service Agent (Full Time) - Hilton Chicago O'Hare Airport
Hilton —O'hare International Airport, IL
- $24 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
3d
Front Desk Agent
Warwick Allerton Chicago —Chicago, IL
- $21 - $23 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Human Resources Coordinator - Hilton Chicago
Hilton —Chicago, IL
- $30 - $32 an hour
- Full-time
- Mid-level
- Hotel
- Leadership
- Paid parental leave
- Employee stock purchase plan
1d
Lead Lobby Ambassador
Rapport —Chicago, IL
- $65,000 - $68,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Paid parental leave
Quick Apply
10d
Front Office Manager
Trump International Hotel and Tower Chicago —Chicago, IL
- $70,000 - $75,000 a year
- Full-time
- CPR Certification
- Inventory management
- Writing skills
Quick Apply
Director of Front Office
Marriott International, Inc —Chicago, IL
- $79,000 - $99,000 a year
- Full-time
- High school diploma or GED
- Mentoring
- Recruiting
1d
Director of Front Office
White Lodging Services Corporation —Chicago, IL
- $61,013 - $76,266 a year
- Hotel
- Mentoring
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
2d
Assistant Front Office Manager
The Langham Chicago —Chicago, IL
- $63,341 - $79,177 a year
- Full-time
- CPR Certification
- Sales
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
CONCIERGE
CRYSTAL TREE GOLF AND COUNTRY CLUB —Orland Park, IL
- $16 - $20 an hour
- Part-time
- High school diploma or GED
- Conflict management
- Ability to sit for extended periods
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Chicago Operations Manager – Luxury Residential Hospitality
Americas Hospitality Group —Chicago, IL
- $50,000 - $55,000 a year
- Part-time
- Mid-level
- Residential
- Recruiting
- Flexible schedule
Quick Apply

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Front Desk Agent - Soho House Chicago

Soho House & Co. -
Chicago, IL

Quick Apply

Job Details

Full-time
$24.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Phone communication
Client inquiry handling
Office phone management

Full Job Description

The role…

At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Main Duties

Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property
Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
Team player with general phone etiquette and participate in Daily Shift briefings.

Required Skills/Qualifications

At least 1 year of similar role or customer service / facing role
Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
Problem solving skills and bring conflict resolution to any anticipated or current matter
Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends and holiday's (as needed)

Physical Requirements

Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Quick Apply

Refine Your Search

hotel concierge jobs in chicago il

Front Desk Agent - Soho House Chicago

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CONCIERGE

Front Desk Agent

Chicago Operations Manager – Luxury Residential Hospitality

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