Top 22 Mobility device technician Jobs in Chicago Il

Technical Support Technician, Tier 2
Metropolis —Chicago, IL
- $31 - $43 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Aircraft Maintenance Technician
West Star Aviation —Chicago, IL
- $29 - $55 an hour
- Overtime
- Computer literacy
- English
- Mid-level
- Health savings account
- Paid holidays
IT-Helpdesk Technician-Desktop Support
EM Key Solutions Inc —Chicago, IL
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support
Worldwide Flight Services, Inc. —Chicago, IL
- Evenings as needed
- Background check
- Mid-level
- Office
- 401(k)
- Employee discount
Quick Apply
Entry Level Technician
Alliance Technical Group —Lemont, IL
- From $19.50 an hour
- Ability to climb stairs
- Reliable transportation
- Hand tools
- Travel reimbursement
- Profit sharing
Quick Apply
GIS Technician (Union AFSCME)
City of Evanston —Evanston, IL
- $44.87 - $57.48 an hour
- Online Application
- Clean driving record
- Construction site
- Research
Rehabilitation Technician
Integrative Pet Care —Chicago, IL
- $23 - $26 an hour
- Overtime
- Inventory management
- Physical & Rehabilitation Medicine
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Resident Field Service Technician (Gary, IN)
ABB —Chicago, IL
- Full-time
- 5 years
- Military
- System design
- Health savings account
- AD&D insurance
Lead Maintenance Inspector
West Star Aviation —Chicago, IL
- $32 - $58 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
Lead Aircraft Maintenance Technician
West Star Aviation —Chicago, IL
- $32 - $58 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Health savings account
- Paid holidays
Donor Center Technician 3
Octapharma —Northlake, IL
- $22.40 - $29.86 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
3d
Fabrication Technician (Evergreen)
Comprehensive Prosthetics & Orthotics —Willowbrook, IL
- $0 a year
- Full-time
- Laboratory experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Tech - CSO (Float Pool) - Full-Time, Night Shift
Hospital: Rush Oak Park Hospital —Oak Park, IL
- $17.63 - $27.77 an hour
- 12 hour shift
- Microsoft Word
- CPR Certification
- Microsoft Excel
3d
Lead Mfg Equipment Technician - 2nd Shift
Thermo Fisher Scientific —Mount Prospect, IL
- $25.58 - $38.37 an hour
- Online Application
- English
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
8d
Clinic Manager, Certified Prosthetist Orthotist
Hanger, Inc. —Alsip, IL
- $105,000 - $115,000 a year
- Full-time
- Hospital
- Ability to walk for extended periods
- 5 years
- Paid parental leave
- Paid holidays
3d

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Technical Support Technician, Tier 2

Metropolis -
Chicago, IL

Quick Apply

Job Details

$31 - $43 an hour

Benefits

Stock options
Disability insurance
Health insurance
401(k)
Life insurance

Qualifications

Google Workspace
Customer communication
Mobile device support
Enterprise software
iOS
Incident Escalation
Desktop (troubleshooting support)
Customer support ticket management
Network support
macOS administration
macOS
UEM
VPN management
Defect tracking tools
Escalation handling
Technical Proficiency
Peripheral hardware support
Ticketing system technical support

Full Job Description

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a seasoned, proactive, and solution-oriented IT Support Technician, Tier 2 to provide advanced IT support and contribute to strategic IT initiatives for our internal teams. This role moves beyond foundational support, requiring deeper technical expertise to diagnose and resolve complex issues, mentor Tier 1 staff, and actively participate in IT projects. You will play a critical part in maintaining robust IT infrastructure and ensuring smooth, efficient business operations as Metropolis continues to scale. This position is ideal for a highly capable problem-solver eager to take on greater responsibility and leadership within a dynamic IT environment.

What you'll do

Serve as an escalation point for Tier 1 support, resolving complex technical issues using advanced troubleshooting techniques
Mentor Tier 1 technicians and support knowledge transfer through best practices and guidance
Lead and contribute to IT projects including system upgrades, software rollouts, and infrastructure improvements
Manage IT hardware lifecycle: procurement, inventory, configuration, deployment, and decommissioning
Administer and troubleshoot macOS, Jamf Pro (MDM), Google Workspace, basic server/network functions, and enterprise applications
Enforce IT security best practices, support policy implementation, and assist in incident response
Document complex technical issues, configurations, and processes for the internal knowledge base
Collaborate with Tier 3 and other IT teams to resolve systemic issues and maintain operational continuity
Communicate proactively with end-users and stakeholders, ensuring transparency and professionalism
Participate in a rotating on-call schedule to provide after-hours and weekend support as required, while building technical skills and providing backup coverage as needed

What we're looking for

3+ years of progressive technical support experience, including 1–2 years in a Tier 2 or escalation role
Demonstrate expert proficiency in troubleshooting and resolving issues within a macOS enterprise environment
Possess experience with Jamf Pro, IRU or other MDM system for Apple device management, deployment, and policy enforcement
Demonstrate proficiency with Mac hardware, network printers, peripherals, and advanced network connectivity concepts like TCP/IP, DNS, DHCP, and VPN clients
Possess experience with Google Workspace administration and enterprise mobile device support for iOS and Android
Demonstrate proficiency in IT ticketing systems like Jira, ServiceNow, or Zendesk
Apply exceptional multitasking, analytical, and problem-solving skills in complex support environments
Exhibit strong communication and interpersonal skills with a customer-focused mindset and experience in fast-paced, high-growth tech environments
Able to lift 25 lbs un-assistated, bending, kneeling, crouching, reaching, and spending extended periods standing or walking during deployments

While not required, these are a plus:

Possess familiarity with scripting tools like Bash or Zsh to automate routine IT tasks on macOS
Possess industry certifications such as Jamf Certified Tech/Admin, CompTIA Network+, or Security+

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base pay for this position is $31.00 USD to 43.00 USD hourly. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CM1 #LI-Onsite

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Quick Apply

Refine Your Search

mobility device technician jobs in chicago il

Technical Support Technician, Tier 2

Aircraft Maintenance Technician

IT-Helpdesk Technician-Desktop Support

Desktop Support

Entry Level Technician

GIS Technician (Union AFSCME)

Rehabilitation Technician

Resident Field Service Technician (Gary, IN)

Lead Maintenance Inspector

Lead Aircraft Maintenance Technician

Donor Center Technician 3

Fabrication Technician (Evergreen)

Patient Care Tech - CSO (Float Pool) - Full-Time, Night Shift

Lead Mfg Equipment Technician - 2nd Shift

Clinic Manager, Certified Prosthetist Orthotist

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