Top 747 Non phone customer service Jobs in Chicago Il

Collector
D & A Services, LLC —Des Plaines, IL
- $18 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- English
- Health insurance
- Dental insurance
8d
Receptionist/Office Clerk
Ada S McKinley Community Services Inc —Chicago, IL
- $23 an hour
- Full-time
- Word processing
- Office
- Administrative experience
- Paid holidays
- Disability insurance
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Retail Store Associate
Rowan —Chicago, IL
- $16 - $19 an hour
- 8 hour shift
- Communication skills
- Ability to lift 25 pounds
- Entry level
- 401(k)
- Employee assistance program
Quick Apply
Claims Customer Service Representative II (Remote)
American Medical Association —Chicago, IL
- $23.63 - $30.83 an hour
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
8d
Customer Service Representative
Stark Security Inc. —Chicago, IL
- $19 an hour
- Full-time
- Pass drug screening
- Office
- Residential
- Health insurance
- Dental insurance
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Receptionist
Banner Witcoff —Chicago, IL
- $22 - $25 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
4d
Sat & Sun - Remote Care Coordinator - Chicago, IL
Open Arms & FCS —Chicago, IL
- $28 - $32 an hour
- Part-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
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Administrative Assistant
Noble Schools —Chicago, IL
- $22 - $27 an hour
- Full-time
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Spa Receptionist
Arch Amenities Group —Chicago, IL
- $19 an hour
- Weekends as needed
- Inventory management
- Residential
- Ability to climb stairs
- Paid training
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6h
Member Services PT Back of the Yards
Planet Fitness —Chicago, IL
- $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
Access Specialist 1
Hospital: Rush University Medical Center —Chicago, IL
- $18.87 - $29.73 an hour
- 8 hour shift
- Bilingual
- Microsoft Outlook
- High school diploma or GED
Pet Hotel - Overnight Associate
Wag Acquisition Group LLC —Chicago, IL
- $17.40 - $18.40 an hour
- Part-time
- 18 years or older
- Word processing
- Computer literacy
- Employee discount
- Paid sick time
Quick Apply
PRE-REGISTRATION SPECIALIST
Cook County Health & Hospitals System —Chicago, IL
- $23.02 an hour
- Full-time
- Basic math
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Member Services FT Mornings M-F Broadway Montrose
Planet Fitness —Chicago, IL
- $17.05 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
8d
Sales Associate
Gusto, Inc. —Chicago, IL
- $23.00 - $24.50 an hour
- Full-time
- Office
- Fair chance
- Communication skills
- 401(k)
Quick Apply
11d
FT Member Service Representative
Planet Fitness —Chicago, IL
- $16.60 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Customer Solutions Representative
World's Finest Chocolate —Chicago, IL
- $50,000 - $54,000 a year
- Rotating shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Wellness program
- Health savings account
Member Services PT Hyde Park
Planet Fitness —Chicago, IL
- $17.05 an hour
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
3d
Guest Services Team Member, Part-time
Chicago Children's Museum —Chicago, IL
- $18.03 an hour
- Part-time
- Spanish
- Microsoft Excel
- Sales
Quick Apply

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Collector

D & A Services, LLC -
Des Plaines, IL

Quick Apply

Job Details

Full-time
$18 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Professional ethics
Regulatory compliance
Financial software
Accurate transaction records management
Documentation tools
Financial records management
Financial record maintenance
Debt collection payment plan
Customer information system software
Cross-functional collaboration
Debt collection negotiation
Debt collection mediation
Collections account management
Customer data entry

Full Job Description

Des Plaines, IL

$18 $23 Hourly

Location: Des Plaines, IL - 100% On Site(accessible by public transit)

Schedule: No evenings or weekends

DA Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers.

DA Services offers a base pay between $17.00 and $23.00 per hour,a long with a benefits package that includes a 401(k) plan, BC/BS medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue. Top producers earn large bonus checks.

Summary:

We are currently seeking a meticulous and results-oriented Debt Collector to join our team. As a Debt Collector, you will be responsible for managing and recovering outstanding debts owed to our organization. Your primary goal will be to maintain positive relationships with customers while achieving targeted recovery rates.

Responsibilities:

Contact debtors: Initiate communication with debtors via phone calls and collect according to established collection procedures.
Negotiate payment plans: Engage in professional and empathetic conversations with debtors to understand their financial situations, evaluate repayment options, and negotiate feasible payment plans.
Resolve disputes: Address any queries, concerns, or disputes raised by debtors related to outstanding debts, ensuring effective resolution and maintaining customer satisfaction.
Monitor delinquent accounts: Regularly monitor and update the status of delinquent accounts in the system, ensuring accurate documentation of all interactions and progress made.
Investigate debtor profiles: Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies.
Manage Non Complaint debtors: Collaborate with management to review status of non-compliant debtors, ensuring adherence to relevant laws and regulations.
Update payment records: Record and update payment information on customer accounts to maintain accurate and up-to-date financial records.
Achieve collection targets: Strive to meet or exceed monthly, quarterly, and annual collection targets set by the organization.
Collaborate with internal teams: Collaborate effectively with internal team primarily, management, to resolve collection-related issues and improve overall debtor management processes.

Requirements:

Proven experience: Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections.
Strong communication skills: Excellent verbal and written communication skills, with the ability to effectively negotiate, persuade, and handle difficult conversations.
Strong problem-solving skills: Ability to analyze debtor profiles, situations, and payment histories to devise creative solutions and negotiate optimal repayment plans.
Attention to detail: Meticulous attention to detail in recording debtor interactions, payment plans, and updating account details accurately.
Organizational skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Knowledge of debt collection laws: Familiarity with the Fair Debt Collection Practices Act (FDCPA) and knowledge of other relevant local and federal regulations related to debt collection.
Resilience: Ability to handle rejection and stress while maintaining a professional and empathetic demeanor.
Team player: Willingness to collaborate and support team members, sharing best practices and contributing to a positive work environment.
High ethical standards: Strong commitment to ethical conduct and respecting debtor confidentiality.
Proficiency in relevant software: Familiarity with debt collection software, customer relationship management (CRM) tools, and proficiency in MS Office Suite.

Qualifications:

Positive attitude with a high level of engagement and respect
Proven experience working as a Debt Collector in a third party, professional debt collection agency.
Knowledge of debt collection laws and regulations, especially the Fair Debt Collection Practices Act.
Excellent negotiation, persuasion, and communication skills, with the ability to handle challenging conversations and resolve conflicts.
Strong attention to detail, organizational skills, and ability to prioritize workload effectively.
Proficiency in using collection software and customer relationship management (CRM) systems. Knowledge of skip tracing techniques and tools is a plus.
Ability to perform well under pressure and meet collection targets while maintaining a positive attitude and professional demeanor.
Strong ethics and integrity, with a commitment to treating debtors with respect and following ethical guidelines.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using technology tools for conducting research and managing debtor information.

Join our team as a Debt Collector and play a crucial role in recovering outstanding debts while maintaining positive customer relationships. This is an opportunity to make a significant impact on our organization's financial success. If you are a motivated individual, skilled in debt collection practices, and interested in working in a dynamic and fast paced environment, we would love to hear from you.

DA Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

Quick Apply

Refine Your Search

non phone customer service jobs in chicago il

Collector

Enrollment Specialist (Remote - Work From Home)

Receptionist/Office Clerk

Retail Store Associate

Claims Customer Service Representative II (Remote)

Customer Service Representative

Receptionist

Sat & Sun - Remote Care Coordinator - Chicago, IL

Administrative Assistant

Spa Receptionist

Member Services PT Back of the Yards

Access Specialist 1

Pet Hotel - Overnight Associate

PRE-REGISTRATION SPECIALIST

Member Services FT Mornings M-F Broadway Montrose

Sales Associate

FT Member Service Representative

Customer Solutions Representative

Member Services PT Hyde Park

Guest Services Team Member, Part-time

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