Top 27 Servicenow remote Jobs in Chicago Il

Five9 Developer
Cognizant —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Remote
- System design
- Mid-level
- SQL
- Paid parental leave
- Employee stock purchase plan
10d
IT Systems Analyst
SRAM Corporation —Chicago, IL
- $55,000 a year
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
ServiceNow Architect
Fustis LLC —Chicago, IL
- $70 a year
- 3 years
- Senior level
Quick Apply
Supervisory IT Specialist (OS/System Admin)
US Deputy Assistant Secretary for Information and Technology —Hines, IL
- $90,925 - $118,204 a year
- Online Application
- Hybrid work
- Background check
- Psychiatry
- Pass drug screening
12d
Five9 / Twilio Developer
Cognizant —Chicago, IL
- $95,500 - $120,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Scripting
- Paid parental leave
- Employee stock purchase plan
Managed Services Sr. Consultant
Deloitte —Chicago, IL
- $120,200 - $140,000 a year
- Full-time
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
ServiceNow Architect
BDO —Oak Brook, IL
- $120,000 - $180,000 a year
- Full-time
- Computer science
- Computer Science
- Master's degree
- Employee stock ownership plan
- Opportunities for advancement
Solution Architect - AI & Data
ServiceNow —Chicago, IL
- $173,200 - $270,600 a year
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Quick Apply
7d
Sr. Technical Consultant (Developer), ServiceNow Finance & Supply Chain (Source-to-Pay) and Contracting Operations Solutions
ServiceNow —Chicago, IL
- Online Application
- Up to 50% travel
- 5 years
- Residential
Quick Apply
Director, AI-Enabled Workplace Process Automation
US AMR-Jones Lang LaSalle Americas, Inc. —Chicago, IL
- $165,000 - $170,000 a year
- Online Application
- Remote
- Background check
- 5 years
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
10d
Staff DevOps Engineer
ServiceNow —Deerfield, IL
- Online Application
- Hybrid work
- Background check
- Azure
- 6 years
Quick Apply
12d
ServiceNow Technical Lead (Director)
Huron Consulting Services LLC —Chicago, IL
- $175,000 - $303,750 a year
- Full-time
- Remote
- Computer science
- 7 years
- Azure
- Dental insurance
- Opportunities for advancement
Quick Apply
Critical Response Analyst
Govcio LLC —United States
- Up to $90,000 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
3d
ServiceNow CSM Principal Technical Consultant / Architect - Remote working USA or Canada
Platform 6 Ltd —United States
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply
ServiceNow Certified Technical Architect
Govcio LLC —United States
- $150,000 - $220,000 a year
- Full-time
- Remote
- Azure
- 8 years
- High school diploma or GED
5d

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Meet field requirements, including maintaining a valid driver’s license, the ability to lift up to 50 pounds, and the capability to safely work at heights.

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servicenow remote jobs near chicago il

Five9 Developer

Cognizant -
Chicago, IL

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Job Details

Full-time
$80,000 - $100,000 a year
10 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Salesforce API integration
Authentication
SSO
Systems integration
OAuth 2.0
Call center experience
Reporting and dashboarding tools
IVR
Customer relationship management (CRM) systems (technically supported)
ServiceNow
Integration with Third-Party Services (system development)
Voice over internet protocol (VoIP) configuration
Telephone systems
Cross-functional collaboration
Cross-functional communication

Full Job Description

Role Overview
We are seeking a Five9 Developer to support the design, development, and optimization of cloud-based contact center solutions. This role focuses on hands-on configuration, integration, and customization of Five9 platforms to deliver scalable and high-performing customer engagement solutions.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Chicago, IL .
We support a healthy work-life balance through our wellbeing programs.
Key Responsibilities
1. Five9 Development & Configuration
Configure and customize Five9 VCC platform components including IVR, ACD, and call routing
Build and maintain IVR scripts, call flows, and automation workflows
Configure inbound, outbound, and blended campaigns
Set up skills-based routing, queues, and agent profiles
Support call recording, reporting, and workforce management modules
2. Integration Development
Develop and maintain integrations between Five9 and external systems (e.g., Salesforce, ServiceNow) using REST APIs
Support data synchronization and workflow automation between platforms
Assist in integrating telephony systems (SIP, VoIP, PSTN)
Troubleshoot and resolve integration-related issues
3. System Support & Optimization
Monitor system performance and assist in optimizing routing and call flows
Troubleshoot call quality, connectivity, and configuration issues
Support production deployments and post-go-live activities
Participate in system testing, validation, and release support
4. Cloud & Security Support
Support cloud-based contact center architecture using Five9
Assist with implementing secure authentication methods (SSO, SAML, OAuth)
Ensure adherence to security and compliance standards (PCI, SOC2, etc.)
Collaborate with infrastructure and network teams on environment setup
Required Qualifications
3–5+ years of experience working with contact center technologies, preferably Five9

Hands-on experience with:
Five9 VCC (IVR, ACD, campaigns, reporting)
SIP, VoIP, and telephony concepts
REST APIs and system integrations
CRM integrations (Salesforce or similar)
Basic understanding of authentication protocols (SSO, SAML, OAuth)
Familiarity with SQL or reporting tools
Soft Skills
Strong problem-solving and troubleshooting abilities
Good communication and collaboration skills
Ability to work in cross-functional teams
Detail-oriented with strong documentation skills
Proactive and adaptable mindset
Nice to Have
Five9 certifications
Experience with scripting or programming (JavaScript, Python, or similar)
Exposure to Workforce Optimization tools (e.g., Verint WFM)
Experience working in cloud-based environments
Pay Transparency
The annual salary range for this role is $80,000 – $100,000 USD , depending on experience, skills, qualifications, and internal equity.
This position is also eligible for a comprehensive benefits package.
Benefits
Medical / Dental / Vision / Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term / Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.
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Refine Your Search

servicenow remote jobs in chicago il

Five9 Developer

IT Systems Analyst

ServiceNow Architect

Supervisory IT Specialist (OS/System Admin)

Five9 / Twilio Developer

Managed Services Sr. Consultant

ServiceNow Architect

Solution Architect - AI & Data

Sr. Technical Consultant (Developer), ServiceNow Finance & Supply Chain (Source-to-Pay) and Contracting Operations Solutions

Director, AI-Enabled Workplace Process Automation

Staff DevOps Engineer

ServiceNow Technical Lead (Director)

Critical Response Analyst

ServiceNow CSM Principal Technical Consultant / Architect - Remote working USA or Canada

ServiceNow Certified Technical Architect

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