Top 1364 Travel industry Jobs in Chicago Il

Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
1d
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
1d
Front Office Agent - Overnight
Hyatt Regency McCormick Place —Chicago, IL
- $27.25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Front desk
- Free parking
- Tuition reimbursement
3d
Front Office Host
Hyatt Regency Chicago —Chicago, IL
- $27 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
1d
Guest Service Representative (Overnight)
Marriott International, Inc —Chicago, IL
- $26.19 - $26.94 an hour
- Overnight shift
- Hotel
- Entry level
Sofitel Chicago Magnificent Mile - Guest Service Agent
REMINGTON CHICAGO EMPLOYERS —Chicago, IL
- $26.93 an hour
- Hotel
- US work authorization
- Communication skills
- Paid jury duty
- Commuter assistance
Quick Apply
2d
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
3d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
13d
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
10d
Front Office Agent (Part Time)
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Part-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Paid holidays
2d
Front Desk Clerk
AC Chicago —Chicago, IL
- $23 an hour
- Weekends as needed
- Computer literacy
- English
- Hotel
- Dental insurance
- Paid time off
Quick Apply
10d
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Concierge
Marriott International, Inc —Chicago, IL
- $28.02 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
14d
Guest Service Representative
Hampton Inn & Suites Chicago-Downtown —Chicago, IL
- $26.63 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Guest Service Representative
Marriott International, Inc —Chicago, IL
- $25.49 an hour
- Full-time
- Residential
- Hotel
- Entry level
10d
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Night Audit
Embassy Suites by Hilton Chicago Downtown River North —Chicago, IL
- $25 an hour
- Overnight shift
- 18 years or older
- Microsoft Excel
- Writing skills
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for travel industry in chicago il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

travel industry jobs near chicago il

Guest Service Representative

Hiltons at McCormick Place -
Chicago, IL

Quick Apply

Job Details

Part-time
$26.50 an hour
1 day ago

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Quick Apply

Refine Your Search

travel industry jobs in chicago il

Guest Service Representative

Guest Service Representative

Front Office Agent - Overnight

Front Office Host

Guest Service Representative (Overnight)

Sofitel Chicago Magnificent Mile - Guest Service Agent

Front Desk Clerk

Guest Relations Agent - The Ritz-Carlton

Front Desk Agent

Front Office Agent (Part Time)

Front Desk Clerk

Front Desk Agent

Concierge

Guest Service Representative

Part-time Front Desk Agent

Concierge Guest Services

Front Office Agent

Guest Service Representative

Front Desk Agent - Soho House Chicago

Night Audit

I want to receive the latest job alert for travel industry in chicago il

Related Searches

Explore jobs in more locations

the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

Job Seeker Tools

Employer Tools

Browse

Stay Connected