Top 341 Front desk agent Jobs in Chino, Ca

Front Desk Agent
Residence Inn Ontario —Ontario, CA
- $18 - $19 an hour
- Computer literacy
- Residential
- Hotel
Guest Service Agent
Hilton —Ontario, CA
- $18.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
10d
Guest Service Representative
Marriott International, Inc —Pomona, CA
- $24.35 an hour
- Full-time
- Fair chance
- Entry level
- Resort
8d
Front Desk Receptionist For Pediatric Dental Office
Pine Smiles Orthodontics and Pediatric Dentistry —Chino Hills, CA
- $17 - $25 an hour
- Full-time
- Dental office
- Pediatrics
- In-person
Quick Apply
1d
Guest Service Representative Chino
Extended Stay America —Chino, CA
- $16.90 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Front Desk Receptionist
Rezolut —Chino Hills, CA
- $21 - $22 an hour
- Full-time
- High school diploma or GED
- 1 year
- Radiology
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
LA Fitness —Rancho Cucamonga, CA
- $16.90 - $26.50 an hour
- Part-time
- Google Workspace
- Office
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
4d
Front Desk Guest Service Associate
Schulte Hospitality Group —Chino Hills, CA
- $17 - $18 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Services Representative - Hampton Inn Rancho Cucamonga, CA
Hampton Inn & Suites, Rancho Cucamonga, CA —Rancho Cucamonga, CA
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative Ontario
Extended Stay America —Ontario, CA
- $16.80 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Dental Office Front Desk Receptionist
The Curve Dentistry —Chino, CA
- $17 - $21 an hour
- Part-time
- Spanish
- Dental office
- Sales
- Paid time off
- Employee discount
Quick Apply
11d
Front Desk Receptionist
Applause Music Academy —Upland, CA
- From $18 an hour
- Part-time
- Word processing
- Organizational skills
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Receptionist/Administrative Assistant
Agbincola Tax and Business Services —Upland, CA
- $18 - $20 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
7d
FRONT DESK - Hampton Inn and Home2 Suites Ontario
Guasti SPV LLC —Ontario, CA
- $17.00 - $18.50 an hour
- Extended hours
- Computer literacy
- Hotel
- Computer skills
Quick Apply
Hotel Guest Service Representative
Everhome Suites Ontario Airport —Ontario, CA
- $16.90 - $18.50 an hour
- Part-time
- Bilingual
- Background check
- Accounting
- 401(k)
- Paid time off
Quick Apply
Front Desk Agent
Comfort Inn and Suites —Ontario, CA
- From $16.90 an hour
- Part-time
- Hospitality
- Customer service
- English
- 401(k)
- Employee discount
Quick Apply
Front Desk Representative
Arrowhead Orthopaedics —Chino Hills, CA
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
12d
Front Desk Receptionist
Sterling Pacific Wood Products —Ontario, CA
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Paid time off
Quick Apply
8d
Front Desk - Guest Service Agent (Full Time) - TownePlace Suites Ontario Airport
WS Management —Rancho Cucamonga, CA
- $16.89 - $18.00 an hour
- Weekends as needed
- No high school diploma
- Hotel
- Accounting
- Health insurance
- Dental insurance
Quick Apply
5d
Night Auditor
Hilton —Ontario, CA
- $19 an hour
- Full-time
- Hospitality
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan

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Front Desk Agent

Residence Inn Ontario -
Ontario, CA

Apply Now

Job Details

$18 - $19 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Ontario

2025 Convention Ctr Way

Ontario, CA 91764

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

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