Top 296 Customer specialist Jobs in Chippewa Falls, Wi

Customer Care Specialist
Mason Companies, Inc. —Chippewa Falls, WI
- $19 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Customer Success Specialist
PESI —Eau Claire, WI
- Overtime
- Hybrid work
- Microsoft Outlook
- Research
- Continuous improvement
- Paid holidays
- Disability insurance
8d
Support Specialist
DSI Systems —Eau Claire, WI
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Operations Admin Specialist
Lippert —Eau Claire, WI
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Office Administrative Specialist
Miron Construction —Eau Claire, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
PPAP Documentation Specialist
Quality Engineering Service of the Chippewa Valley, Inc. —Chippewa Falls, WI
- $17 - $21 an hour
- Urgently hiring
- Microsoft Excel
- Mid-level
- In-person
- Paid training
- Dental insurance
Quick Apply
3d
Product Specialist-Eau Claire Subaru
MAG ECSU LLC —Eau Claire, WI
- Full-time
- Dealership
- Writing skills
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
14d
Production Manager
Senasys —Eau Claire, WI
- From $18 an hour
- 8 hour shift
- Mid-level
- Assembly
- Recruiting
- 401(k)
- Paid time off
Quick Apply
Precision Agriculture Specialist
Tractor Central, LLC. —Eau Claire, WI
- Full-time
- Background check
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sold $2M in a Year? Wisconsin Is Open
Corrective Asphalt Materials, LLC —Wisconsin
- $100,000 - $200,000 a year
- Email
- Remote
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Refrigeration Specialist
Gustave A Larson Company —Eau Claire, WI
- Full-time
- Customer service
- 5 years
- Office
Quick Apply
Associate Packaging Specialist (on-site)
Nestlé Health Science —Eau Claire, WI
- Microsoft Excel
- Writing skills
- Mid-level
10d
Midwest- Field Product Specialist
Tungaloy NTK America, Inc. —Wisconsin
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Field Service Specialist
Accelera —Eau Claire, WI
- $23.75 - $38.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Patient Experience Specialist - Eau Claire
ReforMedicine s.c. —Eau Claire, WI
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- Clinic
- US work authorization
- Profit sharing
- Health insurance
Quick Apply
8d
Hood Cleaning Technician
Fire Protection Specialists —Eau Claire, WI
- $19 an hour
- Overnight shift
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
General Manager - Chippewa Falls, WI
Integra Healthcare Equipment —Chippewa Falls, WI
- $60,000 - $70,000 a year
- Supervising experience
- Bachelor's degree
- Mentoring
- Dental insurance
- 401(k)
Quick Apply
8d
Delivery Driver
HOM FURNITURE —Eau Claire, WI
- $22 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Ability to climb stairs
- Paid training
- Health insurance
Quick Apply
EHS Specialist
Associated Milk Producers Inc. —Jim Falls, WI
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
7d
Mental Health Group Facilitator - WI
Charlie Health —Wisconsin
- Part-time
- Remote
- Background check
- Master of Social Work
- Mid-level
Quick Apply

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customer specialist jobs near chippewa falls, wi

Customer Care Specialist

Mason Companies, Inc. -
Chippewa Falls, WI

Quick Apply

Job Details

Full-time
$19 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Stakeholder relationship building

Full Job Description

JOB SUMMARY:
As a Customer Care Specialist, you will be the core of our customer care operations. Your primary responsibilities involve handling escalated customer inquiries, resolving complex issues, and providing support across multiple communication channels such as phone, email, live chat, and social media. You will work collaboratively with a dedicated team of agents to ensure that our customers’ needs are met with the utmost satisfaction and the highest level of customer service. You will be the final escalation and resolution point of handling for customer concerns.

PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.

Escalation Handling: Take charge of customer inquiries that have been escalated from Customer Service Representative 1s. Utilize your expertise and knowledge or company policies and products to provide timely and effective resolutions to appease and retain customers while upholding best business practice.
Complex Issue Resolution: Investigate and resolve intricate customer issues and complaints, offering in-depth explanations and appropriate solutions.
Customer Engagement: Build and nurture strong relationships with customers by actively listening, empathizing, and delivering tailored assistance. Maintain a professional and customer -center approach in every interaction.
Product Knowledge: Keep up to date with company products and services, ensuring that you provide accurate and current information to customers. Assist customer in understanding and utilizing our products and offerings effectively.
Documentation: Maintain detailed and precise records of customer interactions and issue resolutions in the customer relationship management system.
Team Collaboration: Work closely with other Customer Care Specialists, supervisors, and cross functional teams to share insights and best practices. Contribute to a positive and cooperative team atmosphere.
Performance Metrics: Meet or exceed performance metrics, including response and resolution times, customer satisfaction scores, and quality assurance standards.

SECONDARY RESPONSIBILITIES:

Process customer orders, accurately and efficiently
Quality testing of new information systems software and related systems.
Participation on project teams as appropriate.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.

THINGS TO KNOW:

No weekends, so you keep a work/life balance
35% off the brands and products we carry
PTO, paid holidays, health, vision, and dental package
$19 an hour, with potential for annual increases
10:30am-7pm shift
Work from home with all equipment included

KNOWLEDGE, SKILLS, ABILITIES:

Expert interpersonal, written and oral communication skills.
Strong troubleshooting and critical thinking skills, with demonstrated problem-solving agility.
Ability to collaborate, build relationships and communicate at all levels, both inside and outside the organization.
Customer focused.
Strong attention to detail.
Ability to prioritize and meet deadlines.
Excellent time management and organizational skills.
Ability and understanding of the need to protect confidential information.

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent is preferred.
Prior experience in customer service is strongly desired.
Functional experience with data entry and computers is preferred.

Quick Apply

Refine Your Search

customer specialist jobs in chippewa falls, wi

Customer Care Specialist

Customer Success Specialist

Support Specialist

Operations Admin Specialist

Office Administrative Specialist

PPAP Documentation Specialist

Product Specialist-Eau Claire Subaru

Production Manager

Precision Agriculture Specialist

Sold $2M in a Year? Wisconsin Is Open

Refrigeration Specialist

Associate Packaging Specialist (on-site)

Midwest- Field Product Specialist

Field Service Specialist

Patient Experience Specialist - Eau Claire

Hood Cleaning Technician

General Manager - Chippewa Falls, WI

Delivery Driver

EHS Specialist

Mental Health Group Facilitator - WI

I want to receive the latest job alert for customer specialist in chippewa falls, wi

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