The Community Health Center of the New River Valley is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We offer full and part-time positions, competitive salaries, comprehensive benefits, and paid-time off to qualifying applicants.
School-Based Health Center Administrative Coordinator – full-time
The Community Health Center of the New River Valley is seeking a full-time (40 hours) Administrative Coordinator for its two school clinics.
This role will serve as the primary administrative support for the school-based health centers in both Pulaski and Montgomery counties. This position is responsible for ensuring efficient daily operations by coordinating patient registration, scheduling appointments, maintaining medical records, supporting billing processes, managing office communications, and providing exceptional customer service to students, families, school personnel, and healthcare staff.
The Administrative Coordinator plays a critical role in creating a welcoming, professional, and confidential environment while supporting the delivery of high-quality, integrated healthcare services within the school setting. This individual must have exceptional interpersonal and customer service skills and be a motivated self-starter.
Responsibilities may include:
- Learn and perform limited Medical Assistant support duties under the direction of licensed clinical staff and within the scope of organizational policy.
- Assist with room preparation, stocking exam rooms, cleaning equipment between patients, and maintaining clinical supplies.
- Become proficient in basic clinical workflows to improve coordination between administrative and clinical teams.
- Assist providers and patients in facilitating telehealth visits, including preparing equipment, connecting patients to the virtual platform, troubleshooting basic technical issues, and ensuring required documentation is completed.
- Prepare patients for telehealth appointments by verifying demographic and insurance information, obtaining required consent forms, and confirming the reason for the visit.
- Participate in required training and competency assessments for telehealth support and assigned Medical Assistant functions.
- Perform additional administrative or clinical support duties, as assigned, that are consistent with training, competency, and organizational needs. Some duties may be after school hours, i.e., attendance at a school athletic events/activities.
Qualifications:
Required
- High school diploma or GED.
- Minimum of two years of administrative or medical office experience.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Office applications.
- Ability to learn electronic health record (EHR) systems.
- Ability to maintain confidentiality and exercise sound judgment.
Preferred:
- Associate degree in business, healthcare administration, or related field.
- Experience working in a Federally Qualified Health Center (FQHC), pediatric practice, school-based health center, or community health center.
- Experience with electronic health records and medical scheduling.
- Knowledge of medical terminology, insurance verification, and healthcare billing.
Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events.
An introductory cover letter must accompany the resume. Please submit to [email protected] and include 3 professional references.
Compensation Range : $21.00 – $25.00
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.
215 Roanoke Street,
Christiansburg, VA 24073
219 S. Buchannan Street,
Pearisburg, VA 24134
5826 Ruebush Road,
Dublin, VA 24084
To apply, send an introductory cover letter, CV and three references to [email protected].
The Community Health Center of the New River Valley is a 501c3 non-profit organization that is committed to providing affordable and high quality medical, dental, behavioral, and preventative health care services to people of all ages, regardless of ability to pay or insurance status. Our three Centers are located throughout the New River Valley and nestled along the Appalachian Mountains of Southwest Virginia. With the mountains and river a short drive away, the area offers a family–friendly atmosphere with hiking, fishing, farmer’s markets, festivals, and other outdoor activities. In addition to outdoor activities, our area offers wonderful parks and recreation departments for children and adults in organized sports, camps, and activities.
Although quaint, there is always something to do with the family.
The community offers a variety of higher education to include, Virginia Tech, Radford University, New River Community College, and Virginia College of Osteopathic Medicine (VCOM). The student population adds to the culture and arts of the area to include concerts, plays, and arts shows. (https://www.artscenter.vt.edu/Online/)
The New River Valley is driving distance from Roanoke (40 min.), Charlotte (2.5 Hours), Charlottesville (2 Hours), Richmond (3 hours), and Washington D.C. (5 Hours). Our convenient location offers a chance to explore the east coast for a weekend get-away.
