Top 23 Client relations specialist Jobs in Chula Vista Ca

Sales Specialist
Nan McKay & Associates —El Cajon, CA
- $20 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Care Specialist II - Payment Support
AppFolio —San Diego, CA
- $23.50 - $28.80 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
Customer Service & Fulfillment Specialist I
W&O Supply —Chula Vista, CA
- Full-time
- Background check
- Administrative experience
- High school diploma or GED
Field Support Specialist - Hybrid - San Diego, CA
TriWest Healthcare Alliance —San Diego, CA
- $81,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Client Relationship Specialist - San Diego, CA
Charles Schwab —San Diego, CA
- $26.92 - $44.38 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Account Development Specialist - Spirits
Reyes Beverage Group —Chula Vista, CA
- $70,304 - $82,188 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
13d
eCommerce Customer Support & Sales Order Fulfillment Specialist
LTDO Acquisition LLC —San Diego, CA
- $27 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Paid time off
8d
Client Relations & Enrollment Specialist
Christie's Place Inc —San Diego, CA
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
5h
Customer Relation Specialist
Pedder Auto Group —Poway, CA
- Full-time
- Dealership
- Computer literacy
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Client Service Specialist
Focus Partners Wealth —San Diego, CA
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Rental Sales Professional
RDO Equipment Co. —Lakeside, CA
- Construction site
- Mid-level
- US work authorization
Quick Apply
Specialist, Customer & Sales Support
TriMark USA —San Diego, CA
- $22 - $24 an hour
- Email
- Background check
- Military
- Research
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —San Diego, CA
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
7d
Client Relations / Front Office Specialist
Pure Financial Advisors, Inc. —San Diego, CA
- $50,000 - $60,000 a year
- Email
- Office
- Finance
- Administrative experience
- Health savings account
- AD&D insurance
4d
BDC Customer Experience Specialist - BMW of El Cajon
Sunroad Automotive —El Cajon, CA
- $17.75 - $20.00 an hour
- Full-time
- Background check
- Dealership
- Pass drug screening
- AD&D insurance
- Health insurance
Quick Apply
Design Specialist (Sales)
Carini Heating, Air and Plumbing —San Diego, CA
- Email
- Mid-level
- Paid holidays
- Health insurance
Market Specialist - Navy Defense
Parker Hannifin Corporation —San Diego, CA
- $104,400 - $174,150 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Paid parental leave
- Paid holidays
Luxury Fine Art Sales Professional
IAN ELY GALLERY —La Jolla, CA
- $40,000 - $200,000 a year
- Full-time
- Mid-level
- Analysis skills
- Communication skills
- Paid training
- Health insurance
Quick Apply
3h

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Sales Specialist

Nan McKay & Associates -
El Cajon, CA

Quick Apply

Job Details

Temporary | Full-time
$20 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
Clerical experience

Full Job Description

RESPONSIBILITIES

Under direction of the sales manager, the Sales Specialist (“SS”) will be the initial and primary contact for all Nan McKay & Associates’ (“NMA”) post-sales clients. The SS will be responsible for all email sent to the sales email address. As well as the 800 telephone lines posted to all NMA client communications for customer service. The SS will enter all customer service issues into NMA’s Customer Relationship Management (“CRM”) system. Typical post-sales support includes order tracking, and answer-fetching.

Additionally, as secondary responsibilities, the SS will support NMA’s online training component through the administration of our online system. This includes setting users up in the web-based system, providing access to online users, and running various reports as scheduled.

This position conduct outbound calls and cover for a leave of absence.

POSITION CHARACTERISTICS

The primary emphasis for this position is excellent customer service with and through regular contact with customers, both over the telephone and via electronic communications; often where the customer may have complex problems or be in situations where the atmosphere is strained.

Duties for this position are performed on the basis of the following principles:

Service focus should be on results which add value to customers (both internal and external); patience and politeness are to be used in all instances of customer interaction. The SS will maintain ownership of all customer service issues, only closing the case when the client has accepted the outcome, or when the operations manager deems the matter is concluded.

All abilities and company knowledge are expected to be continuously improved over time.

EXAMPLES OF DUTIES

Answering and returning all incoming, calls to the sales number, email and voice mailbox;
Replying to all sales emails;
Entering all customer service issues into the Salesforce CRM;
Escalates difficult cases as appropriate;
Communicates with other NMA departments, employees, and systems in order to provide appropriate answers to customer questions;
Performs other duties as required.

QUALIFICATIONS

Minimum Qualifications:

Equivalent to graduation from high school and two (2) years of general clerical experience which has included extensive customer service and interaction, including complaint resolution.

Desirable Qualifications:

College level courses in general business subjects such as business practices, business accounting, information technology, project management and related subjects are highly desirable. Successful completion of classes in Customer Service Dispute/Conflict Resolution is desirable.

Note: The level and scope of the knowledge and skills listed below are related to job duties as defined under Position Characteristics.

Knowledge of:

· Correct English usage, including spelling, grammar and punctuation;

· Standard office management practices and procedures, business letter writing, standard format for typed materials, design of filing systems and the operation of standard and computer systems;

· Thorough knowledge of customer service and sales;

· Microsoft Office suite (Outlook, Excel, Word, PowerPoint);

· Basic business operations, business ethics, basic arithmetic and data review and reconciliation techniques;

· Use of conflict resolution, problem solving and mediation techniques.

· Knowledge of Salesforce, Sharepoint, and/or Great Plains a plus.

Skill in:

· Effectively and tactfully soliciting information and responding to the need for information and assistance for both internal and external customers;

· Communicating effectively, both verbally and in writing; organizing and with others in developing customer service protocols;

· Establishing, organizing and maintaining record keeping systems;

· Organizing and prioritizing work to meet deadlines, and dealing tactfully and effectively with both internal and external clients;

· Using initiative and sound independent judgment within established guidelines;

· Prioritizing work; and

· Establishing and maintaining productive working relationships with those contacted in the course of the work.

Responsible for these Regular Reports:

· Annual report of customer service issues and time to resolution;

· Quarterly report of customer service issues and time to resolution;

· Quarterly report of departmental training plan status;

· Quarterly recommendations for improvement to customer service and departmental processes;

· Quarterly vacation schedule;

· Monthly review of telephone logs for number of incoming and outgoing calls, with average call durations;

· Monthly report of customer service issues and time to resolution; and

· Daily report of all open customer service cases.

Job Types: Full-time, Temporary, Commission

Pay: $20.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client relations specialist jobs in chula vista ca

Sales Specialist

Customer Care Specialist II - Payment Support

Customer Service & Fulfillment Specialist I

Field Support Specialist - Hybrid - San Diego, CA

Client Relationship Specialist - San Diego, CA

Account Development Specialist - Spirits

eCommerce Customer Support & Sales Order Fulfillment Specialist

Client Relations & Enrollment Specialist

Customer Relation Specialist

Client Service Specialist

Rental Sales Professional

Specialist, Customer & Sales Support

Cybersecurity Client Relationship & Sales Support Specialist

Client Relations / Front Office Specialist

BDC Customer Experience Specialist - BMW of El Cajon

Design Specialist (Sales)

Market Specialist - Navy Defense

Luxury Fine Art Sales Professional

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