Top 11 Technician ii Jobs in Cidra, Pr

Support Engineering Technician II
FIS Global —San Juan, PR
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Technician II
MiniMed —Municipio de Juncos, PR
- Full-time
- Microsoft Word
- Spanish
- English
2d
Electrical Repair Technician II 1st Shift (Onsite - Puerto Rico)
Collins Aerospace —Santa Isabel Municipio, PR
- Full-time
- English
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
12d
IT Technician II
Bella Group —San Juan, PR
- 401(k)
Field Technician Level 2
Adex Corporation —San Juan, PR
- Contract
- Analysis skills
- Travel
- Mentoring
Quick Apply
Manufacturing Technician II
Flexible & Integrated Technical Services, LLC —Juncos, PR
- Spanish
- English
- Mid-level
Quick Apply
5d
Fire Sprinkler Technician in Antarctica/NICET II/Contract
Amentum —United States
- $2,679.60 a week
- Full-time
- Background check
- Microsoft Outlook
- Heavy lifting
- Health insurance
- Dental insurance
4h
Fire Alarm Technician in Antarctica/ NICET II/Contract
Amentum —United States
- $2,679.60 a week
- Full-time
- Background check
- Microsoft Outlook
- Heavy lifting
- Health insurance
- Dental insurance
4h

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Maintenance Technician III
Eaton —Arecibo, PR
El Maintenance Technician III tiene la responsabilidad de instalar, reparar y dar mantenimiento al equipo y maquinaria industrial siguiendo cumpliendo con los…
12d
Solar & Bess Technician III
AES Corporation —Guayama Municipio, PR
Valid Puerto Rico driver's license and ability to travel locally between plant facilities, if required. Ability to read and interpret electrical diagrams, one-…
Quick Apply

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BAS Controls Service Technician - L2
CMS Controls - Ohio —Columbus, OH
Perform comprehensive troubleshooting of mechanical HVAC systems, including central plant equipment (e.g., chillers, boilers, cooling towers), VFDs, and complex…
$40 - $60 an hour
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Maintenance Technician II - Williamsburg Square
BARRETT & STOKELY INC —Columbus, OH
Valid driver's license preferred. Possess your own basic tools to perform building maintenance. Participate in after-hours on-call rotation as scheduled,…
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7d

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Support Engineering Technician II

FIS Global -
San Juan, PR

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Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Current and future sponsorship are not available for this position

Puerto Rico Hybrid (three days in-office, two days virtual) (Only)

About the role

Engineer Support II is responsible for providing timely, professional, and high-quality technical support to clients. This role requires the effective diagnosis, troubleshooting, and resolution of hardware, software, Microsoft 365, and networking-related issues while ensuring exceptional customer service and adherence to organizational standards.

What you will be doing

Technical Support Responsibilities

Diagnose, troubleshoot, and resolve first-level technical issues involving Windows workstations, Microsoft 365 applications and services, email systems, printers, mobile devices, VPN connectivity, networking components, and remote support tools.
Perform thorough initial troubleshooting and analysis prior to escalating incidents to higher support tiers.
Support endpoint provisioning activities, including software installation, system updates, configuration, and deployment.
Accurately document troubleshooting activities, resolutions, and best practices to support continuous improvement of the knowledge base.

Documentation and Process Management

Maintain comprehensive, accurate, and detailed records within the ticketing system.
Document troubleshooting procedures, customer interactions, resolutions, and follow-up actions.
Adhere to established documentation standards to ensure consistency, knowledge retention, and continuity of support.
Contribute to the development and maintenance of knowledge base articles and internal operational documentation.
Identify recurring issues, trends, and process improvement opportunities, and provide recommendations for corrective actions.
Comply with all security policies, regulatory requirements, client confidentiality standards, and organizational procedures.
Demonstrate foundational knowledge of Windows 11, Microsoft 365, Active Directory/Entra ID, networking fundamentals, and remote support technologies.

What you bring

Performance Expectations

Consistently meet or exceed established Service Level Agreement (SLA) response and resolution targets.
Maintain a high standard of ticket quality, accuracy, and completeness.
Escalate incidents and service requests appropriately and in a timely manner.
Foster a collaborative team environment through positive communication, professionalism, and knowledge sharing.

What we offer you

A competitive salary and benefits.
Varied and challenging work to help you grow your technical skillset.
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
A modern, international work environment and a dedicated and motivated team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Refine Your Search

technician ii jobs in cidra, pr

Support Engineering Technician II

Technician II

Electrical Repair Technician II 1st Shift (Onsite - Puerto Rico)

IT Technician II

Field Technician Level 2

Manufacturing Technician II

Fire Sprinkler Technician in Antarctica/NICET II/Contract

Fire Alarm Technician in Antarctica/ NICET II/Contract

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