Top 12 Client success manager Jobs in Cincinnati, Oh

Experienced Client Success/Account Manager – Digital Marketing - No Sales (Remote | 7am–4pm MST)
Home Remodeler SEO - Digital Marketing Agency —Cincinnati, OH
- $22 - $24 an hour
- Full-time
- Remote
- Mid-level
- In-person
- Communication skills
- Paid time off
Quick Apply
8d
Client Success Manager - REMOTE
S&S Healthcare —Cincinnati, OH
- $70,000 - $80,000 a year
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
23h
Client Success Manager
Hubbard Broadcasting —Cincinnati, OH
- Full-time
- Marketing
- Writing skills
- English
Customer Success Manager (OH, Cincinnati)
Five Star Breaktime Solutions —Cincinnati, OH
- $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Senior Customer Success Manager II, Omni Commerce
Pacvue —Cincinnati, OH
- $110,000 - $130,000 a year
- Remote
- Inventory management
- 8 years
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
Customer Success Manager (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
Senior Client Success Manager- Activation (P4547)
84.51° —Cincinnati, OH
- $78,000 - $120,000 a year
- Office
- Business development
- Bachelor's degree
- Health savings account
- AD&D insurance
CUSTOMER SUCCESS MANAGER
L2 Aviation Solutions, LLC —Erlanger, KY
- Full-time
- Background check
- 7 years
- Microsoft Excel
Quick Apply
19h

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Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
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9d
Customer Success Director
Impact.com —Columbus, OH
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience. You will develop strategic, goal-driven account plans and processes…
$110,000 - $135,000 a year
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9d

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Experienced Client Success/Account Manager – Digital Marketing - No Sales (Remote | 7am–4pm MST)

Home Remodeler SEO - Digital Marketing Agency -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$22 - $24 an hour
8 days ago

Benefits

Paid time off

Qualifications

Customer communication
Digital marketing
Account management

Full Job Description

We are a growing digital marketing agency looking for a high-performing Client Success Manager. This is not a "flexible work-from-home" gig; it is a professional, full-time position that requires consistency, focus, and a strong work ethic. You will own the client relationship, ensuring every deliverable is met on time and every client communication is handled with professional urgency. If you thrive in a structured, deadline-driven environment and treat remote work with the same discipline as an in-office role, this is the position for you.

Work Expectations & Schedule

Synchronous Work Hours: This role operates on a strict schedule of 7:00 am – 4:00 pm MST. You must be present, active, and responsive during these hours.
Professional Environment: You must have a dedicated, quiet home office free of background noise and distractions during business hours.
Accountability: We operate in a highly collaborative, fast-paced team. You are expected to be available for team meetings, project updates, and client calls throughout the designated shift.

What You’ll Do

Client Ownership: Serve as the primary point of contact for assigned accounts. Manage the relationship from onboarding through renewal with a focus on retention.
Proactive Communication: Lead monthly performance calls and provide regular, data-backed email updates. Translate technical SEO/marketing metrics into actionable insights for the client.
Operational Execution: Collaborate daily with our SEO, content, and web development teams. You are responsible for ensuring deliverables are executed on time and tracking the performance of every campaign.
Data Integrity: Monitor lead and call tracking data to prove ROI. Maintain impeccable records, notes, and task lists in our CRM.
Growth Mindset: Identify opportunities to upsell or cross-sell additional services that genuinely align with client goals.

What We’re Looking For

Experience: 2+ years in Account Management, Client Success, or Digital Marketing.
Communication: Elite verbal and written communication skills. You don't wait for updates; you provide them.
Discipline: Proven ability to thrive in a remote setting without supervision. You are a self-starter who hits deadlines consistently.
Analytical Mindset: Comfortable interpreting reports and explaining data clearly to clients.
Tech-Savvy: Expert proficiency with CRM platforms, spreadsheets, and project management tools.

What We Offer

Full-time remote position (Fixed hours).
Stable, long-term opportunity in a growing agency.
Professional growth and ongoing training.
Competitive pay + performance-based bonuses.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

Paid time off

Application Question(s):

Schedule Commitment: This role requires a fixed, full-time schedule of 7:00 am – 4:00 pm MST. How will you reliably commit to these hours without distraction?
Remote Professionalism: Please describe your home office setup. How do you ensure your environment remains professional and productive during business hours?
Proactive Communication: Tell me about a time you identified a potential issue on a project and communicated it before anyone asked you for an update.
Focus & Drive: What is your specific process for maintaining focus and hitting deadlines when working remotely?

Work Location: Remote

Quick Apply

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client success manager jobs in cincinnati, oh

Experienced Client Success/Account Manager – Digital Marketing - No Sales (Remote | 7am–4pm MST)

Client Success Manager - REMOTE

Client Success Manager

Customer Success Manager (OH, Cincinnati)

Senior Customer Success Manager II, Omni Commerce

Customer Success Manager (Hybrid)

Senior Client Success Manager- Activation (P4547)

CUSTOMER SUCCESS MANAGER

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