Top 39 Community relations coordinator Jobs in Cincinnati, Oh

Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
9d
Early Head Start Coach / Inclusion Coordinator
Butler County Educational Service Center —Hamilton, OH
- $51,722 - $56,120 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
Coordinator, Events
Northern Kentucky University —Highland Heights, KY
- Full-time
- Management
- Customer service
- Mid-level
Strategic Communications Coordinator
Metro —Cincinnati, OH
- Marketing
- Mid-level
- Office
Talent Success Generalist
C.A. Carlin —Cincinnati, OH
- $50,000 - $60,000 a year
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
Program Coordinator-Family Self Sufficiency (FSS)
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- Microsoft Word
- Marketing
- Writing skills
Quick Apply
Early Head Start Coach / Inclusion Coordinator
Butler County Educational Service Centre —Hamilton, OH
- $51,722 - $56,120 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
Event Planning Manager
Embassy Suites Blue Ash —Blue Ash, OH
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Multi-Site Resident Coordinator
North American Properties —Cincinnati, OH
- $40,000 - $45,000 a year
- Weekends as needed
- Microsoft Word
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
ReCAST Program Coordinator
Butler County Educational Service Center —Hamilton, OH
- $17 - $20 an hour
- Part-time
- Clean driving record
- Mid-level
- Driver's License
Sr. Program Mgt Specialist - ACTION
Cincinnati Children's Hospital —Cincinnati, OH
- Full-time
- OSHA
- Master's degree
- Bachelor's degree
5d
ReCAST Program Coordinator
Butler County Educational Service Centre —Hamilton, OH
- $17 - $20 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
Director, Career and Experiential Learning
MOUNT ST JOSEPH UNIVERSITY —Cincinnati, OH
- Full-time
- Public speaking
- Office
- Master's degree
- Health savings account
- Paid holidays
Medical Office Coordinator
SCA Health —Cincinnati, OH
- $16.00 - $25.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Disability insurance
- Health insurance
Care Coordinator(Family and Children First Council)
Pressley Ridge —Cincinnati, OH
- Clean driving record
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Marketing and Communications Coordinator
Society of the Transfiguration —Cincinnati, OH
- $65,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Mid-level
Quick Apply
CUSTOMER RELATIONS COORDINATOR
Fischer Homes —Erlanger, KY
- Writing skills
- Office
- High school diploma or GED
- Profit sharing
- Tuition reimbursement
Quick Apply
Development Director
The Salvation Army Eastern Territory —Cincinnati, OH
- $75,000 - $85,000 a year
- Weekends as needed
- Management
- 5 years
- Public speaking
School Relations Coordinator
Pathways Learning Academy —Mason, OH
- Full-time
- Classroom
- Microsoft Outlook
- English
Quick Apply
Care Coordinator/Case Manager (Clermont County)
Pressley Ridge —Cincinnati, OH
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Up to 50% travel
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply

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Guest Services Team Member (Part-Time)

Ronald McDonald House Southwest Ohio
Cincinnati, OH

Apply Now

Job Details

Part-time
$25 an hour
9 days ago

Qualifications

Vendor relationship building
Customer communication

Full Job Description

At Ronald McDonald House Southwest Ohio, we have a culture of gratitude, fun, collaboration and compassion. The Guest Services Manager must be exceptionally talented, driven, organized and – most importantly – passionate about people and helping others succeed.

The Guest Services Manager (GSM) manages internal House operations and is the primary staff contact during their shift for guest families staying at the House. The manager is responsible for maintaining a home-like and supportive environment, directing the work of housekeepers and volunteers while assuring that services and programs are provided in a manner consistent with current policy and procedures. The manager works in coordination with Cincinnati Children’s Hospital scheduling department and helps ensure a positive House image for guest families. The GSM is expected to collaborate with other guest services team members to fill open shifts as needed, as we operate 24 hours a day, seven days a week.

THIS JOB MIGHT BE FOR YOU IF:

You enjoy building relationships with a diverse group of people.
You have an upbeat and professional demeanor.
You are timely, great at prioritizing, and multi-tasking.
You have strong communication skills.
You are highly motivated and a self-starter.
Have a service mentality.
You are reliable and proud of your work.
You are meticulous about detail and accuracy while working effectively in a fast-paced environment.
You want to love what you do and make an impact!

Reports to:

Lead Guest Services Manager

Hours:

This position is a Float position, which requires a minimum of 3 shifts per month, with the option of additional shifts as they are available. This position includes a regularly scheduled shift every Sunday from 3:00 p.m. to 11:00 p.m. Additional shifts may be available and can be picked up based on staffing needs and employee availability.. This is an hourly, non-exempt part-time position. This position will include evening and weekend shifts.

Pay:

$25.00 per hour

Job Qualifications:

Bachelor’s degree or equivalent experience in human or customer services fields
At least two years related experience
Exceptional collaboration, guest relations, and communication skills
Understand and practice confidentiality
Strong computer skills

Core Expectations:

Lead with our core values of collaboration, gratitude, inclusion, integrity, joy
Compassionately and fairly assist our guest families during their stay
Collaborate across departments to create a House where everyone belongs.
Lead with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)

Competencies:

Compassion; Communication and listening skills; Dependability; Interpersonal/team effectiveness; Demonstrate objectivity, fairness, tact, and confidentiality; Problem-solving and decision-making; Flexible; Able to manage multiple tasks simultaneously; Able to manage diverse group of people in fair and consistent manner.

Key Responsibilities:

Provide an atmosphere of warmth and support by interacting with guests, meeting guests’ needs, providing information and/or referrals, and by generally maintaining positive guest relations. Be an empathetic and understanding listener, but not a counselor to families.

Maintain a safe community living setting guided by House rules and policies. Keep the Lead Guest Service Managers apprised of guest situations and intervene with appropriate action as needed; contact family’s social worker at Cincinnati Children’s when appropriate.

Respond to crisis situations and make sure guest families’ needs are met. Respond to emergency situations (e.g. medical, facility and weather-related) by calmly and professionally notifying guests and providing necessary assistance.

Assure timely and accurate data entry support for guest database.

Maintain ongoing communications with guests regarding planned activities, upcoming events and related issues by distributing notices and/or one-on-one communication.

Oversee special events in and around the House such as family activities, children’s programs, tickets to local attractions. etc. Refer families to available resources and support organizations.

House Operations

Maintain and monitor overall House operations. Assure that all functions are carried out according to established procedures and guidelines. Perform the duties of volunteers and Housekeepers as needed.

Meet with outgoing and incoming Managers at the beginning and end of each shift to balance the cash shift record and relay pertinent information about House happenings.

Train, supervise, support, and thank shift volunteers.

Keep list of all transplant patients currently in house. Obtain letters from social workers as and when required. Manage any waiting list for specific rooms according to needs.

Coordinate with Maintenance team about any facility repairs or replacements needed to safe, clean, and comfortable environment for guests. Enter work orders and act as liaison for families when work is required in an occupied guest room.

Maintain safety and security of premises. Complete security walk-throughs of the House throughout your shift. Continually review cameras. Inspect building and grounds and follow up on observations to ensure that standards are maintained. Maintain general upkeep of the House to ensure a clean, welcoming home for guests.

Receive and log drop off donations to the House. Assure room donations are accurately allocated to rooms.

Monitor inventory of household items, cleaning supplies and other necessary materials. Notify Operations Coordinator of items necessary for on-going House needs.

Other Responsibilities:

Maintain positive working relationship with Cincinnati Children’s patient care departments to assure ongoing coordination and support of Ronald McDonald House’s programs and families.

Maintain positive relationship with vendors, other Ronald McDonald Houses, RMHC volunteers, McDonald’s and other persons associated with Ronald McDonald House.

Attend, communicate relevant information with staff and participate in staff meetings, operations meetings and daily Scrum meetings.

Cooperate with co-workers and Lead Guest Service Managers concerning House staff coverage during vacations and holidays.

Other duties as assigned.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now

Refine Your Search

community relations coordinator jobs in cincinnati, oh

Guest Services Team Member (Part-Time)

Early Head Start Coach / Inclusion Coordinator

Coordinator, Events

Strategic Communications Coordinator

Talent Success Generalist

Program Coordinator-Family Self Sufficiency (FSS)

Early Head Start Coach / Inclusion Coordinator

Event Planning Manager

Multi-Site Resident Coordinator

ReCAST Program Coordinator

Sr. Program Mgt Specialist - ACTION

ReCAST Program Coordinator

Director, Career and Experiential Learning

Medical Office Coordinator

Care Coordinator(Family and Children First Council)

Marketing and Communications Coordinator

CUSTOMER RELATIONS COORDINATOR

Development Director

School Relations Coordinator

Care Coordinator/Case Manager (Clermont County)

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