Top 27 Crm administrator Jobs in Cincinnati, Oh

Customer Success Manager (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
ERP Administrator
CINCINNATI ASSOCIATION FOR THE BLIND —Cincinnati, OH
- Full-time
- Computer Science
- 3 years
- SQL
Clinical Account Representative, CardioMEMS - Cincinnati
Abbott Laboratories —Cincinnati, OH
- $68,000 - $136,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Business
- Health insurance
- Tuition reimbursement
14d
Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Salesforce Administrator
TREW LLC —West Chester, OH
- 7 years
- Oracle
- Office
Quick Apply
Commercial Lines - Administrative Assistant II - III
The Cincinnati Insurance Companies —Fairfield, OH
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
Sales Operations Analyst
Luxfer Magtech - Cincinnati —Cincinnati, OH
- Full-time
- Marketing
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Success Manager- Education
Vector Solutions —Cincinnati, OH
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Tuition reimbursement
- 401(k) matching
Quick Apply
7d
Tax Administrative Associate
Cerity Partners —Cincinnati, OH
- Email
- Office
- US work authorization
- Leadership
- Paid parental leave
- Dental insurance
Non-Profit Director of Individual Giving
ProKids —Cincinnati, OH
- From $85,000 a year
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
Salesforce Consultant
AMEND —Cincinnati, OH
- Research
- Mid-level
- JavaScript
- Paid parental leave
- Dental insurance
Enterprise Applications Analyst
First Student —Cincinnati, OH
- $100,000 - $110,000 a year
- Full-time
- Oracle
- Computer Science
- 5 years
Quick Apply
14d
Sales Administration
Nexigen —Newport, KY
- $35,000 - $45,000 a year
- Full-time
- Hybrid work
- No travel
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
10d
Investment Management - Business Strategy Manager
Deloitte —Cincinnati, OH
- $155,600 - $306,800 a year
- Full-time
- Up to 50% travel
- Research
- Analysis skills
Kinaxis Manager
Deloitte —Cincinnati, OH
- $141,200 - $278,300 a year
- Full-time
- Computer Science
- Up to 50% travel
- ERP systems
Salesforce Certinia Senior Consultant
Deloitte —Cincinnati, OH
- $110,000 - $218,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Mid-level
Portal Product Owner - Life and Annuity Business Unit
Accenture —Cincinnati, OH
- $87,400 - $224,600 a year
- Full-time
- Hybrid work
- 3 years
- Product management
- US work authorization
- Paid holidays
- Disability insurance
Senior Director of Channel & Partnerships (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Office
- Neurology
- Referral program
Quick Apply
RN Telehealth Administrator on Call, Remote, PRN
Personalized Health Partners —Blue Ash, OH
- 8 hour shift
- Remote
- RN License
- Mid-level
- Outpatient experience
Quick Apply
Manager Sales Operations
Verst Logistics —Erlanger, KY
- Spanish
- Office
- 3 years
Quick Apply

I want to receive the latest job alert for crm administrator in cincinnati, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm administrator jobs near cincinnati, oh

Customer Success Manager (Hybrid)

Unlimited Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

The Company

Unlimited Systems authors the category-leading Unlimited Financials practice management system focused on the unique revenue cycle requirements of specialty healthcare providers. Unlimited Systemscustomers enjoy streamlined business office workflows, reduced claim denial rates, and accelerated and amplified revenue streams. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment.

The Challenge

Unlimited Financials, our best-in-class revenue cycle management (RCM) platform, is emerging as a top competitor in the specialty healthcare space. Our software allows for a highly customizable product experience, enabling providers to optimize their front-office and back-office interface to enjoy a wholly bespoke experience. While our clients enjoy a high touch customer journey, from implementation through contract renewal, our Customer Success Manager (CSM) is critical to ensuring that such a personalized product experience flows as smoothly as possible. Our CSM oversees effective adoption of the software and works tirelessly to ensure our customers and their businesses meet success at every step.

Our CSM is the ultimate advocate for the customer experience. They champion successful outcomes, help our providers get the most value from our platform, and translate their client’s feedback back to our product development team.

The Position

A full-time, hybrid role reporting to our Manager of Customer Success, our CSM will work frequently from our headquarters in Cincinnati, Ohio. Residency in the state of Ohio is preferred.

This position will be accountable for:

Product Adoption

Developing success plans aligned to customer goals
Driving feature adoption to maximize time-to-value

Relationship Management

Building relationships across stakeholder levels (champions, executives, end users)
Conducting regular business reviews (EBRs/QBRs)

Retention & Renewal

Monitoring health scores and proactively flagging churn risk
Resolving escalations and turning detractors into promoters

Growth & Expansion

Identifying upsell and cross-sell opportunities
Collaborating with Sales/Strategic Account Management on expansion plays
Advocating for customer needs internally to influence the product roadmap

Advocacy & Voice of the Customer

Surfacing customer feedback to Product, Marketing, and Support teams
Cultivating reference customers, case studies, and testimonials
Facilitating community participation and peer connections

Data & Reporting

Tracking usage metrics, engagement, and health indicators
Maintaining accurate CRM records
Reporting on portfolio health to Customer Experience leadership

The Person

This position will offer you the chance to grow and mature processes that have a direct impact on the company’s bottom line. The success of our customers is of utmost importance to the Unlimited brand, and you’ll enjoy direct influence over that reputation.

In this position you will be asked to:

Operate with flexibility and accountability, despite ambiguity
Demonstrate strong communication and quality relationship management
Be a self-starter and self-organizer, aligning your schedule with your customers
Be a strategic thinker, building success plans with long-term partnerships in mind
Be proactive, not reactive
Demonstrate a generous, collaborative attitude
Demonstrate an optimistic, but realistic mindset
Pursue industry and customer trends, to influence best in class customer success
Pursue subject matter expertise in Unlimited Financials, obtaining certification in proven product knowledge

Qualifications

3-5 years of experience working in account management, implementation, or consulting
Experience in revenue cycle management, is a bonus

Our Process

If you’ve made it this far in the job description, we’d love to hear from you. We will try to ensure our selection process is efficient, transparent, and friendly. (If it’s not, please let us know.)

What you can expect from here:

If we feel your experience aligns with our search, we’ll reach out for a discovery call. We’ll talk about our company culture, Unlimited System’s Core Values, this position, and we’ll learn more about your background.
From there, we’ll ask to view some of your previous work as well as request that you complete an assessment. This lets us know whether our expectations for the role actually align with your unique strengths.
If we’re still feeling good about each other, we’ll pass you on to our Hiring Manager and then to a panel interview so you can meet more of the faces of Unlimited Systems before we make an offer decision.

Disclaimer

Unlimited Systems is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Unlimited Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Unlimited Systems complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO Statement

Unlimited Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Disclaimer

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Unlimited Systems will make every effort to provide reasonable accommodation to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Unlimited Systems retains the right to change or assign other duties to this Senior Infrastructure Administrator position.

DpkYfGhZYo

Quick Apply

Refine Your Search

crm administrator jobs in cincinnati, oh

Customer Success Manager (Hybrid)

ERP Administrator

Clinical Account Representative, CardioMEMS - Cincinnati

Benefit Success Manager

Salesforce Administrator

Commercial Lines - Administrative Assistant II - III

Sales Operations Analyst

Customer Success Manager- Education

Tax Administrative Associate

Non-Profit Director of Individual Giving

Salesforce Consultant

Enterprise Applications Analyst

Sales Administration

Investment Management - Business Strategy Manager

Kinaxis Manager

Salesforce Certinia Senior Consultant

Portal Product Owner - Life and Annuity Business Unit

Senior Director of Channel & Partnerships (Hybrid)

RN Telehealth Administrator on Call, Remote, PRN

Manager Sales Operations

I want to receive the latest job alert for crm administrator in cincinnati, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected