Top 224 Customer service collections representative Jobs in Cincinnati, Oh

Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $20.33 - $24.78 an hour
- No weekends
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
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Accounts Receivable Representative
Roto-Rooter Services Company —Cincinnati, OH
- Urgently hiring
- Computer literacy
- English
- Mid-level
- Profit sharing
- Paid training
6d
Collections Representative
Transworld Systems Inc. —Mason, OH
- $16 - $22 an hour
- Full-time
- In person
- High school diploma or GED
- In-person
- Entry level
- Paid training
- Paid holidays
6d
Patient Representative II
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
14d
PTOT Registration Representative - Redbank PT/OT Center - Full Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- High school
- Conflict management
- Entry level
Patient Access Representative I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
Collections Representative
Bush Truck Leasing —Mason, OH
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Patient Rep I
Cincinnati Children's Hospital —Cincinnati, OH
- Full-time
- Primary Care
- HIPAA
- High school diploma or GED
Intake Specialist
Best Point Education & Behavioral Health —Hamilton, OH
- $18 - $22 an hour
- Full-time
- Adults
- HIPAA
- Mid-level
- 403(b) matching
- Mileage reimbursement
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Office Coordinator
Best Point Education & Behavioral Health —Cincinnati, OH
- From $18 an hour
- Full-time
- Office
- High school diploma or GED
- Children
- 403(b) matching
- Mileage reimbursement
Quick Apply
Customer Service Representative
LSI Industries, Inc. —Blue Ash, OH
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Account Associate - Kroger
Nestlé USA —Loveland, OH
- Data analysis skills
- Research
- Mid-level
Customer Service Field Representative
Northern Kentucky Water District (NKWD) —Erlanger, KY
- $22.05 an hour
- Monday to Friday
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- AD&D insurance
PTOT Registration Representative - JSC IP PT/OT/ST Center - Full Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- High school
- Conflict management
- Entry level
Accounts Receivable Cash Applications Representative
Cintas —Mason, OH
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
RADIOLOGY SERVICES REPRESENTATIVE II - MONTGOMERY SURGERY CENTER - Full Time
The Christ Hospital Health Network —Montgomery, OH
- Full-time
- BLS Certification
- HIPAA
- Mid-level
5d
PTOT Registration Representative - Ft Wright PT/OT Center - Part Time - Days
The Christ Hospital Health Network —Fort Wright, KY
- Part-time
- High school
- Conflict management
- Entry level
Senior Patient Access Specialist
Ensemble RCM LLC —Cincinnati, OH
- $18.65 - $19.90 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
- Tuition reimbursement
Patient Access Supervisor
Ensemble RCM LLC —Cincinnati, OH
- $47,499 - $59,250 a year
- Weekends as needed
- Hospital
- Customer service
- Mid-level
- Tuition reimbursement
Inside Sales Representative
Metal Panel Systems —Sharonville, OH
- $45,000 - $60,000 a year
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Call Center Representative - Collections

Weltman, Weinberg & Reis Co., LPA -
Cincinnati, OH

Quick Apply

Job Details

$20.33 - $24.78 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED

Full Job Description

$2k Retention Bonus during your 1st year of Employment!

Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!

Our Legal Account Resolution Specialists work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.

Schedule:

8:00am - 4:45pm, Monday through Friday set schedule
In-office for the first 6 months of employment
potential hybrid schedule after 6 months of employment
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors legal case filing for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED)
1-3 years of relevant call center experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Must be able to pass a detailed background check and drug screen

Compensation and Benefits:

The expected compensation is $20.33 hr. - $24.78 hr., plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
Employees proficient in Spanish may receive additional compensation
In-office for the first 6 months of employment
Hybrid Schedule potential after 6 months
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
- Medical, Rx, Dental, Vision, 401(k), Life and Disability Insurance. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment
Paid parking or public transit for your first 180 days of employment or until you are hybrid eligible with a maximum of 6 months.
Onsite fitness center (available to join)

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service collections representative jobs in cincinnati, oh

Call Center Representative - Collections

Accounts Receivable Representative

Collections Representative

Patient Representative II

PTOT Registration Representative - Redbank PT/OT Center - Full Time - Days

Patient Access Representative I

Collections Representative

Patient Rep I

Intake Specialist

Office Coordinator

Customer Service Representative

Customer Account Associate - Kroger

Customer Service Field Representative

PTOT Registration Representative - JSC IP PT/OT/ST Center - Full Time - Days

Accounts Receivable Cash Applications Representative

RADIOLOGY SERVICES REPRESENTATIVE II - MONTGOMERY SURGERY CENTER - Full Time

PTOT Registration Representative - Ft Wright PT/OT Center - Part Time - Days

Senior Patient Access Specialist

Patient Access Supervisor

Inside Sales Representative

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