Top 618 Director of client services Jobs in Cincinnati, Oh

Director of Living Well Senior Solutions
Episcopal Retirement Services —Cincinnati, OH
- On call
- Master of Social Work
- Nursing
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Director of Dining Services
Morrison Healthcare —West Chester, OH
- $95,000 - $105,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
11d
Nursing Home Administrator in Training (AIT)
CommuniCare Health Services Corporate —Blue Ash, OH
- Full-time
- Nursing home
- Math
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
General Manager
Thermogenics —Cincinnati, OH
- $100,000 - $140,000 a year
- Full-time
- Background check
- Basic math
- Business development
- Health insurance
- Dental insurance
Quick Apply
Commercial Sales Director - Health Solutions
Battelle —Ohio
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Training & development
- Wellness program
- Health insurance
Licensed Nursing Home Administrator (LNHA)
Community First Solutions —Hamilton, OH
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Occupational Therapist (OT) - Home Health
Enhabit Home Health & Hospice —Sharonville, OH
- Full-time
- Mid-level
- Home Health
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
4d
National Account Manager
Right Traffic —Cincinnati, OH
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
Client Executive
Team Wireless - Verizon Authorized Retailer —Cincinnati, OH
- Spanish
- English
- Research
Quick Apply
Behavioral and Mental Health Clinical Educator
NewPath Child & Family Solutions —Cincinnati, OH
- Online Application
- Background check
- Clean driving record
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Payroll Expert (Payroll Specialist)
Current HR, LLC —Fort Wright, KY
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Basic math
- Pass drug screening
- Research
Litigation Support Specialist - Case & Vendor Management Coordinator
Greentree Legal —Cincinnati, OH
- $19 - $20 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Business Development Representative
Nu Waves Ltd. —Middletown, OH
- $80,000 - $100,000 a year
- Full-time
- Customer service
- Military
- Mid-level
Quick Apply
Account Executive
Vice ADAS —Hamilton, OH
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Computer skills
- 2 years
- Paid training
- Disability insurance
Quick Apply
Senior Mechanical Engineer (AEC Industry)
KLH Engineers —Fort Thomas, KY
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Sales Lead - Fitness Studio
Swift Movement Studio —Cincinnati, OH
- $15 - $20 an hour
- Part-time
- Background check
- Microsoft Excel
- Management
- Paid time off
- Employee discount
Quick Apply
Director of Accounting
Episcopal Retirement Services —Cincinnati, OH
- 7 years
- CPA
- English
- Health savings account
- Disability insurance
Quick Apply
Senior Sales Executive (Job #33269)
InnoSource —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- 8 years
- Business development
- Paid holidays
- Health insurance
Quick Apply
LPNs and RNs with Pediatric Experience Urgently Needed
BrightStar Care of Cincinnati N & E —Cincinnati, OH
- $25 - $35 an hour
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Flexible schedule
Quick Apply
3d
Account Manager
ThyssenKrupp —Hamilton, OH
- Weekends as needed
- Basic math
- Mid-level
- Windows
- Paid holidays
- Disability insurance
12d

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Director of Living Well Senior Solutions

Episcopal Retirement Services -
Cincinnati, OH

Quick Apply

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
403(b)
Referral program

Qualifications

Staff supervision
Client rapport building
English
Bachelor's degree
Fax machines
Older adults
Productivity software
Faxing
Payroll record maintenance

Full Job Description

Director of Living Well Senior Solutions

Are you looking for a great culture and an opportunity to grow with an organization? Episcopal Retirement Services has been votes one of Cincinnati's TOP EMPLOYERS for 17 years running and we are hiring passionate professionals. To learn more about ERS and our award-winning culture: https://blog.episcopalretirement.com/17-years-twp

When you love what you do, it shows!

Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include:

Medical, Dental, and Vision Insurance Plans
Generous PTO
Health Savings Account
Short-Term and Long-Term Disability
403B
Discounted Meals
Internal Promotions
PayActiv
Tickets at Work
Life Insurance
Tuition Reimbursement
Employee Referral Program

Position Purpose:

The primary purpose of this position is to plan, organize, develop, market, and direct the operations of Living Well Senior Solutions (LWSS) within an ERS designated market area in accordance with current federal, state, and local standards, guidelines, and regulations. Provide Aging Life Care™ management to clients and their families as they navigate through the complex issues associated with aging. Ensure that all services provided to clients are in accordance with ERS’ standards and at or above ERS’ expected levels of client satisfaction.

Minimum Qualifications:

Bachelor’s degree in social work (BSW or MSW preferred), nursing, or health care related field with a current Ohio license.
Strong, creative leadership skills with an entrepreneurial spirit and proven track record.
Minimum of 5 years’ experience in a position with similar responsibilities. Experience in Aging Life Care management and/or case management preferred.
Extensive knowledge of older adult needs and support and programs available.
Willing to work very flexible hours including being available on call 24/7 according to client needs and team member coverage.
Ability to cope with the mental and emotional stress of the position and to remain calm and thoughtful in assisting other team members in maintaining their professionalism.
Ability to develop an excellent rapport with agency referral sources.
Ability to provide insight regarding difficult clients and complex problems and oversight in the supervision of other professionals who are handling difficult client situations.
Strong computer skills required with high proficiency in Microsoft Office as well as payroll and billing documentation systems.
Good understanding of office equipment functions (i.e., copier, printers, fax, etc.)
Excellent organizational and problem-solving skills with strong attention to detail and time management.

Adaptable and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, and care providers.
Able to read, write, and understand the English language and speak the language in an understandable manner.
Possess sight/hearing sense or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
Must be able to maintain regular attendance; work will be performed at the office and onsite at various locations depending on client needs.
Must be able to stand, sit, bend, stoop, lift, and push up to 25 pounds on a regular basis.
Must be fully up to date with required vaccinations.

As the Director of Living Well Senior Solutions you can expect to:

Plans, develops, and organizes the LWSS programs and activities.
Provides care management to clients according to established guidelines.
Provides leadership and supervision to care managers and staff. Assists in the recruitment, interviewing, selection, counseling, and professional development of staff to ensure that all staff perform their responsibilities following ERS’ expected behaviors and established policies and procedures at all times.
Assigns clients to the appropriate team members and assures team members are readily available to meet the needs of clients. This includes 24/7 availability 365 days per year. Provides back up to care managers as required to meet client needs.
Partners with CCRC admissions teams to provide LWSS Transition Support Package. Offer guidance, support, and assistance for out-of-town resident move-ins as needed.
Maintains oversight of credit card reporting and approves team member purchases.
Maintains effective relations with clients, families, team members, referral sources, clients’ physicians and outside community health, welfare and social agencies, and others as need to provide effective services to meet client needs.
Interacts, supports, and develops plans with other departments (CCRC Health Services, Meals on Wheels, Center for Memory Support and Inclusion, Middle Market, Fund Development, etc.) to promote and integrate services.
Completes intake of inquiries, follow up, documentation, and sign up of new clients after they have committed to services. Maintain data on referrals and discharges.
Completes billing and assure accuracy of unit billing, associated paperwork, and customer receipt. Monitors accurate input of staff billing hours and sends out client billing timely on a monthly basis.
Manages Personal Emergency Response System (PERS) system through Valued Relationships, Inc. (VRI). Orders, installs, and returns equipment as needed. Maintains client records and assure accurate billing.
Completes and approves biweekly payroll for LWSS team members.
Completes annual performance evaluation for LWSS team members.
Participates in the development of and routine reviews of program’s policies and procedures.
Develops, implements, and maintains an ongoing quality improvement program for the department including client and family satisfaction.
Partners with VP of Middle Market and Ministry to developing LWSS annual objectives. Manages departmental budget and submits quarterly management reports as directed by VP.

If you desire joining a team that will value you, APPLY today! Immediate consideration is given to qualified applicants. We look forward to speaking with you!

Episcopal Retirement Services is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

#INDHP

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Refine Your Search

director of client services jobs in cincinnati, oh

Director of Living Well Senior Solutions

Director of Dining Services

Nursing Home Administrator in Training (AIT)

General Manager

Commercial Sales Director - Health Solutions

Licensed Nursing Home Administrator (LNHA)

Occupational Therapist (OT) - Home Health

National Account Manager

Client Executive

Behavioral and Mental Health Clinical Educator

Payroll Expert (Payroll Specialist)

Litigation Support Specialist - Case & Vendor Management Coordinator

Business Development Representative

Account Executive

Senior Mechanical Engineer (AEC Industry)

Sales Lead - Fitness Studio

Director of Accounting

Senior Sales Executive (Job #33269)

LPNs and RNs with Pediatric Experience Urgently Needed

Account Manager

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