Top 31 Inbound call center representative Jobs in Cincinnati, Oh

Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $18.29 - $20.33 an hour
- No weekends
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
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Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Analysis skills
- Entry level
5d
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Cincinnati, OH
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Call Center Representative
Great Day Improvements: A Family of Brands —Cincinnati, OH
- $16.25 - $16.75 an hour
- Urgently hiring
- Quality control
- Military encouraged
- Typing
- Disability insurance
- Health insurance
Customer Service Representative, Call Center - Blue Ash, OH
Green Dot Corporation —Cincinnati, OH
- $20 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Call Center Representative
Teasdale Fenton Carpet Cleaning & Restoration LLC —Cincinnati, OH
- $16 - $18 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Typing
- Health insurance
- Vision insurance
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Call Center Representative - in office
Windows Direct —Blue Ash, OH
- $17 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Member Service Representative
General Electric Credit Union —Cincinnati, OH
- High school diploma or GED
- In-person
- Communication skills
- Disability insurance
- Health insurance
14d
Sales Operation Support Specialist
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Research
- Mid-level
6d
Customer Service Representative
Münchener Rückversicherungs-Gesellschaft —Amelia, OH
- $41,000 - $43,000 a year
- Monday to Friday
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Children
- Free parking
- AD&D insurance
3h
Customer Service Representative (Phones)
Crescent Insurance —Florence, KY
- $18 - $20 an hour
- Part-time
- Customer service
- Computer literacy
- English
- On-the-job training
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Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cincinnati, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Analysis skills
- Entry level
529 Shareholder Services Specialist II
Ultimus Fund Solutions —Cincinnati, OH
- Full-time
- Mid-level
- 3 years
- Finance
- Retirement plan
Quick Apply
5d
Sales Representative
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Mid-level
- Bachelor's degree
Assistant Manager Client Relationship Center Sales
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Mid-level
- Analysis skills
- Bachelor's degree
4d
Business Development Representative (Sales BDC)
Beechmont Toyota —Cincinnati, OH
- Weekends as needed
- Background check
- Dealership
- Pass drug screening
- Paid training
- Health savings account
Quick Apply

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Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
They are responsible for making outbound calls and taking inbound calls. Confers with consumers or representatives by telephone in attempt to determine reason…
$18.29 - $20.33 an hour
Quick Apply
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued…
5d

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Solutions Center Representative
Tailored Management —Grandview Heights, OH
Handle inbound calls about investment plans and products. Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check…
$19 an hour
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6d
Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$22 - $25 an hour
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Call Center Representative - Collections

Weltman, Weinberg & Reis Co., LPA -
Cincinnati, OH

Quick Apply

Job Details

$18.29 - $20.33 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED
Typing

Full Job Description

$2k Retention Bonus during your 1st year of Employment!

Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!

Our Legal Account Resolution Specialists work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.

Schedule:

8:00am - 4:45pm, Monday through Friday set schedule
In-office for the first 6 months of employment
potential hybrid schedule after 6 months of employment
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors legal case filing for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED)
1-3 years of relevant call center experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Must pass a background check and drug screening. In accordance with recent changes to Ohio law, we do not test for THC/Marijuana

Compensation and Benefits:

The expected compensation is $18.29 hr. - $20.33 hr., plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
Employees proficient in Spanish may receive additional compensation
In-office for the first 6 months of employment
Hybrid Schedule potential after 6 months
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
- Medical, Rx, Dental, Vision, 401(k), Life and Disability Insurance. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment
Paid parking or public transit for your first 180 days of employment or until you are hybrid eligible with a maximum of 6 months.
Onsite fitness center (available to join)

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

inbound call center representative jobs in cincinnati, oh

Call Center Representative - Collections

Customer Service Representative- Covington, KY

Licensed Insurance Sales Representative (Remote / Home-Based)

Call Center Representative

Customer Service Representative, Call Center - Blue Ash, OH

Call Center Representative

Call Center Representative - in office

Member Service Representative

Sales Operation Support Specialist

Customer Service Representative

Customer Service Representative (Phones)

Inbound Sales Representative (Remote/Eastern Time)

Customer Relationship Advocate Career Development Experience- Covington, KY

529 Shareholder Services Specialist II

Sales Representative

Assistant Manager Client Relationship Center Sales

Business Development Representative (Sales BDC)

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