Top 118 It support technician Jobs in Cincinnati, Oh

Automated Machine Support Specialist
SencorpWhite —Hamilton, OH
- $75,000 - $90,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Up to 50% travel
Quick Apply
Part Time Onsite IT Support
Miles IT —Cincinnati, OH
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Blue Ash, OH
- $23 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
12h
Onsite-IT Support Representative
Yoh, A Day & Zimmermann Company —Florence, KY
- $24.50 - $35.00 an hour
- Contract
- 5 years
- Laboratory experience
- Office
- Health savings account
- Disability insurance
Quick Apply
7d
Remote IT Support
Qureos Inc —Cincinnati, OH
- $45 - $60 an hour
- Full-time
- Remote
- Mid-level
- Windows
- Communication skills
22h
Desktop Support Technician
L3Harris Technologies —Cincinnati, OH
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
7d
IT Support Technician
Cyber Fortify Solutions —Hamilton, OH
- $24 - $28 an hour
- Full-time
- Background check
- Office
- Windows
- Paid time off
Quick Apply
9d
Deskside Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $23.90 - $29.88 an hour
- Full-time
- Hospital
- Mid-level
- Office
Senior Analyst - IT Region/Site Support
On-Board Companies —Florence, KY
- $36 an hour
- Email
- 5 years
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Field Service Dispatch Technician - CVG Airport
ESP Global Services Limited —Hebron, KY
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
Quick Apply
IT Support Specialist
ARCO a Family of Construction Companies —Cincinnati, OH
- Full-time
- Microsoft Outlook
- Writing skills
- Research
- Paid parental leave
- Health insurance
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $36,000 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Analyst
Cognizant —Cincinnati, OH
- Weekends as needed
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Lab Support Tech I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Part-time
- Data analysis skills
- High school diploma or GED
- Continuous improvement
2d
Job Description: Field IT Support Technician (Contract / 1099)
CK Tech Limited —Cincinnati, OH
- $25 - $40 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
8d
IT Support Technician
Jabil Circuit —Florence, KY
- Full-time
- Mid-level
- Continuous improvement
1d
Information Systems Support Specialist (4553-07R)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer Science
- Customer service
- System design
- Free parking
- Wellness program
Quick Apply
8d
Technology Service Technician - Information Technology
160 Hard Rock Casino Cincinnati LLC —Cincinnati, OH
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
23h

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it support technician jobs near cincinnati, oh

Automated Machine Support Specialist

SencorpWhite
Hamilton, OH

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Qualifications

Mechanical blueprint interpretation
Knowledge management
Customer communication
Electrical control panels
Machine troubleshooting
Industrial equipment troubleshooting
Blueprint dimension interpretation
Ethernet
Electrical troubleshooting
User guides
Pneumatic systems
IP networking
Motor control equipment
PLC networking
Mechanical troubleshooting
Standard operating procedures drafting

Full Job Description

LOCATION: Hamilton, Ohio

OVERVIEW

Responsible for providing advanced remote technical support for material and handling equipment, for creating and writing knowledge articles, and for providing training to customers and team members.

PRIMARY DUTIES AND RESPONSIBILITIES:

Resolve very complex or previously unknown problems requiring high level technical expertise and business acumen
Establish and maintain lines of communication with engineering on design, reliability and maintenance issues pertaining to our products.
Be the leader for launching a Technical Support Portal and ensure internal and external adoption
Recreate customer environments and problems to aid in troubleshooting/case resolution
Provide Root Cause Analysis (RCA); ensures information is captured for Knowledge repository
Analyze support cases pertaining to our products to isolate issues or trends with product or customer sites, providing weekly reports to leadership and quality with creative solutions that may minimize or eliminate concerning patterns or trends
Track support activity in Salesforce.com, and achieve measurable assigned department and employee goals while ensuring individual and team proficiency and compliance
Manage various customer priority case levels and situations, including problem resource management, customer communication and formal case escalations
Perform after-hours on-call rotations which may require evenings and weekends and assist on-call support staff with urgent issues they cannot resolve on their own.
May require travel to international/domestic sites to support Field Service
Assist in the development of proposal budgets
Assist with recruiting and training new personnel

SPECIFIC CHARACTERISTICS, SKILLS AND ABILITIES REQUIRED:

Takes a calm and mature approach to dealing with difficult problems and people
Able to maintain a positive attitude throughout the support process
Ability to multi-task and manage time well
Superior verbal and written communication skills
Ability to establish technical credibility with customers, peers and Engineers
Ability to create and write complex procedures and knowledge articles
Technical Skills Required:
- Reading Blueprints, Analog signals, 3 phase Power conversion, temperature measurement, Pneumatics
- Troubleshooting PLC, Electrical, Mechanical, Solenoids, Mechanical Relays, Solid State Relays
- Networking – TCP/IP, VPNs, Ethernet

EDUCATION, EXPERIENCE REQUIRED

BS in Computer Science or equivalent experience
Travel expected up to 50%
Technical Skills Desired
- PLC – Configuration, programming - Allen Bradley, TI, Omron, Siemens Step 7, Panasonic
- HMI Panels – Siemens, Panel Mate, Quick Panel, AB PanelView, Panasonic
- HMI Software – Siemens WinCC
- Servo – Delta Tau, Galil, Control Techniques, Lenze, Siemens Masterdrive/Sinamics, Resolvers, Encoders
- Computers – DOS, Windows 95/98/2000/XP/7/10 Visual Basic, Data Acquisition, VirtualBox
- Remote Access – pcAnywhere, TeamViewer, VNC, GoToAssist

Quick Apply

Refine Your Search

it support technician jobs in cincinnati, oh

Automated Machine Support Specialist

Part Time Onsite IT Support

Product Support Specialist - Scripting

Product Support Specialist - Software

In-Home Sales & Tech Support (Part Time)

Onsite-IT Support Representative

Remote IT Support

Desktop Support Technician

IT Support Technician

Deskside Analyst

Senior Analyst - IT Region/Site Support

Field Service Dispatch Technician - CVG Airport

IT Support Specialist

Desktop Support Technician

Desktop Support Analyst

Lab Support Tech I

Job Description: Field IT Support Technician (Contract / 1099)

IT Support Technician

Information Systems Support Specialist (4553-07R)

Technology Service Technician - Information Technology

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