Top 17 Assistant front office manager Jobs in Cincinnati Oh

Administrative Assistant - Employee Services & Scheduling
FCCS —Fort Wright, KY
- $20 - $24 an hour
- Part-time
- Google Workspace
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
4d
Assistant Front Office Manager
Holiday Inn Cincinnati Airport —Erlanger, KY
- $17 - $20 an hour
- Full-time
- Mid-level
- Accounting
- In-person
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8d
Assistant General Manager
Hilton Garden Inn Florence Cincinnati Airport South —Florence, KY
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
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Front Desk Agent
Aloft West Chester —West Chester, OH
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
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Assistant General Manager
MCR Hotels —Milford, OH
- $46,500 - $51,500 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
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Front Desk Agent
Hilton Garden Inn Cincinnati/West Chester —West Chester, OH
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
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Front Desk Agent
Ivy Hospitality —West Chester, OH
- $13 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Assistant General Manager / Operations Manager
Home2 Suites Cincinnati/West Chester —West Chester, OH
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
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Assistant General Manager / Operations Manager
Keystone Hotel Group —Cincinnati, OH
- $48,000 - $50,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
STAFF ASSISTANT
BOONE COUNTY PLANNING COMMISSION —Burlington, KY
- $43,155 - $45,313 a year
- Full-time
- Background check
- Microsoft Access
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Fairfield Inn & Suites Cincinnati/West Chester —West Chester, OH
- $20 - $24 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
Assistant Manager / Operations Manager
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Opportunities for advancement
Quick Apply
Assistant General Manager (AGM)
SpringHill Suites & TownePlace Suites Cincinnati Mason —Mason, OH
- From $17 an hour
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Paid training
- Health insurance
1d
Assistant Store Manager
Extra Space Management, Inc —Florence, KY
- $15.75 - $16.75 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply

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Administrative Assistant - Employee Services & Scheduling

FCCS -
Fort Wright, KY

Quick Apply

Job Details

Part-time
$20 - $24 an hour
4 days ago

Benefits

Paid time off

Qualifications

Google Workspace
Confidential information handling
Computer literacy
High school diploma or GED
Productivity software

Full Job Description

FamilyCare Counseling Solutions is seeking a Part-Time Administrative Assistant Employee Services & Scheduling to support front office operations, scheduling coordination, employee services, payroll administration, and administrative workflow management. This position serves as the primary support resource for day-to-day administrative operations and helps ensure a positive experience for clients, staff, and providers. The ideal candidate is highly organized, detail-oriented, comfortable working independently, and experienced in healthcare or office administration.

Administrative Assistant - Employee Services & Scheduling
25-30 hours/week
Typical Schedule: Monday-Friday, 11:30 AM-6:00 PM
Additional hours/flexibility available based on office coverage needs.

Pay: $20.00-$24.00 per hour

Position Summary

The Administrative Assistant – Employee Services & Scheduling provides administrative support for employee services, scheduling operations, patient access, and daily office functions. This position serves as a key administrative resource by assisting with personnel administration, payroll support, onboarding, scheduling, patient access, and front office operations while ensuring efficient workflows and exceptional customer service.

This role is an administrative support position and does not function as a Human Resources Generalist or Human Resources Manager. The position assists ownership with administrative HR processes while maintaining confidentiality and professionalism at all times.

The Administrative Assistant is cross-trained to support front office operations and serves as backup coverage for reception, lunch breaks, and planned or unplanned staff absences.

Essential Job FunctionsEmployee Services Administration

Provide administrative support related to employee personnel administration and workforce operations.

Personnel Administration

Maintain accurate and confidential employee records including:

Personnel files
Employment documentation
New hire paperwork
Separation documentation
Confidential employee records
Personnel file audits
Required employment forms

Ensure all personnel documentation remains organized, complete, and audit-ready.

Payroll Administration

Provide administrative support for payroll processing by:

Reviewing employee timecards for completeness
Tracking PTO requests and balances
Processing payroll corrections
Monitoring attendance records
Tracking leave requests
Processing employee reimbursement requests
Assisting ownership with bi-weekly payroll preparation
Serving as the administrative contact for payroll questions
Coordinating payroll documentation

Escalate payroll discrepancies to ownership promptly.

Employee Services

Serve as the first administrative point of contact regarding:

Employee questions
Policy clarification
PTO requests
Attendance concerns
Administrative procedures
Required documentation
Workplace administrative support

Provide guidance regarding established administrative procedures while referring supervisory or disciplinary matters to the Managing Director.

Recruitment & Hiring Support

Assist ownership with recruitment activities including:

Posting employment opportunities
Scheduling interviews
Candidate communication
Reference check coordination
New hire documentation
Offer letter preparation
Employment paperwork
Applicant tracking

Onboarding & Offboarding

Coordinate administrative onboarding by:

Preparing orientation materials
Creating new hire packets
Coordinating training assignments
Preparing equipment and office supplies
Coordinating badge requests
Assisting with system access requests
Tracking onboarding completion
Maintaining onboarding documentation

Coordinate administrative offboarding by ensuring completion of required documentation, system access removal requests, and personnel file updates.

Training & Compliance Administration

Monitor employee compliance requirements including:

Professional licenses
Certifications
CPR certifications
Continuing education requirements
Mandatory trainings
Background checks
Personnel file compliance
Administrative deadlines

Notify ownership of approaching expirations or compliance concerns.

Scheduling & Patient AccessScheduling Operations

Coordinate daily scheduling activities including:

Therapist schedules
Targeted Case Manager schedules
Intake appointments
Assessment scheduling
Appointment availability
Daily schedule optimization
Waitlist management
Open appointment utilization

Ensure schedules maximize patient access while minimizing gaps.

Patient Access

Monitor and coordinate:

New patient scheduling
Referral scheduling
Assessment appointments
Access to care timelines
Referral conversion
Scheduling backlog
Appointment availability
Timely scheduling of services

Work to improve access to behavioral health services by reducing scheduling delays.

Missed Appointment Management

Maintain and update:

Missed appointment tracker
Reschedule tracker
Cancellation tracker
Holiday schedule tracker
PTO scheduling tracker
Open appointment tracker

Every missed appointment must receive a same-day rescheduling attempt whenever possible.

Document all outreach efforts in accordance with organizational procedures.

Scheduling Coordination

Collaborate daily with:

Managing Director
Intake Department
Reception
Therapists
Targeted Case Managers
Billing Department

Assist in resolving scheduling conflicts and improving patient access across all service lines.

Scheduling Performance Monitoring

Track and monitor scheduling metrics including:

No-show rates
Cancellation rates
Therapist utilization
Schedule fill percentage
Time to assessment
Time to first appointment
Open appointment availability

Prepare reports for ownership as requested.

Patient Communication

Coordinate patient scheduling communications including:

Appointment reminders
Confirmation calls
Rescheduling appointments
Follow-up outreach
Scheduling barrier resolution
Missed appointment follow-up

Provide professional and courteous customer service during every patient interaction.

Administrative Support

Provide administrative support to ownership including:

Preparing reports
Maintaining documentation
Administrative correspondence
Policy updates
Administrative projects
Data entry
Record management
Employee communications
General office support

Front Office Operations

Serve as a cross-trained member of the front office team.

Responsibilities include:

Greeting patients and visitors
Patient check-in
Patient check-out
Answering multi-line phone systems
Appointment scheduling
Collecting required paperwork
Collecting copays and payments
Processing daily receipts
Scanning documentation
Assisting with patient inquiries
Maintaining lobby appearance

Provide coverage during:

Receptionist lunches
PTO
Sick leave
Meetings
High patient volume periods

Customer Service Expectations

Consistently demonstrate:

Professionalism
Confidentiality
Compassion
Excellent communication
Teamwork
Organization
Accuracy
Timeliness
Positive patient interactions

Maintain exceptional customer service for patients, employees, referral partners, and visitors.

Required Knowledge & Skills

Strong organizational skills
Excellent verbal and written communication
Ability to manage multiple priorities
High attention to detail
Professional customer service skills
Ability to maintain confidentiality
Strong computer proficiency
Microsoft Office and Google Workspace experience
Scheduling software experience preferred
Ability to work independently
Ability to collaborate effectively with multiple departments

Minimum Qualifications

High school diploma or equivalent required
Associate degree preferred
Minimum two years of administrative or office experience preferred
Healthcare, behavioral health, or medical office experience preferred
Experience with scheduling, payroll support, personnel administration, or customer service preferred

Physical Requirements

Prolonged sitting and computer work
Frequent telephone communication
Occasional lifting up to 25 pounds
Ability to move throughout the office
Ability to perform repetitive keyboard and clerical tasks

Performance Expectations

Success in this position is measured by:

Timely onboarding and personnel administration
Accurate payroll support and documentation
Completion of compliance tracking
Efficient scheduling and patient access
Reduction in scheduling delays
Same-day follow-up on missed appointments
Professional front office coverage
Accurate administrative documentation
Strong customer service
Collaboration with clinical and administrative teams
Confidential handling of employee information
Timely completion of assigned administrative projects

This position performs additional duties as assigned to support the operational needs of FamilyCare Counseling Solutions and ensure the efficient delivery of administrative and patient support services.

Reporting Relationship

Reports directly to Ownership/Managing Director and serves as the primary administrative support lead for front office operations and employee administrative coordination.

Pay: $20.00 - $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

assistant front office manager jobs in cincinnati oh

Administrative Assistant - Employee Services & Scheduling

Assistant Front Office Manager

Assistant General Manager

Front Desk Agent

Assistant General Manager

Front Desk Agent

Front Desk Agent

Assistant General Manager / Operations Manager

Assistant General Manager / Operations Manager

STAFF ASSISTANT

Assistant General Manager

Assistant Manager / Operations Manager

Assistant General Manager (AGM)

Assistant Store Manager

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