Top 21 Front office specialist Jobs in Cincinnati Oh

Specialist, Guest Experience (FRONT DESK) Cincinnati Museum Center
Cincinnati Museum Center - Union Terminal —Cincinnati, OH
- $22.82 an hour
- Temporary
- Background check
- High school diploma or GED
- Math
Quick Apply
2d
Front Desk Specialist — Mercy Anderson - Outpatient Wound Care Center
Mercy Health —Cincinnati, OH
- BLS Certification
- Mid-level
- Outpatient experience
- Health savings account
- Disability insurance
Front Office Specialist
TriHealth —Cincinnati, OH
- Full-time
- Internal Medicine
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Administrative Specialist – Front Desk
GBQ Holdings LLC —Cincinnati, OH
- Weekends as needed
- Mid-level
- 3 years
- In-person
Quick Apply
10d
Patient Access and Authorization Specialist
The Crossroads Center —Cincinnati, OH
- $17 - $21 an hour
- Full-time
- Current TB test
- Pass drug screening
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
9d
Client Service Specialist- Mason
Red Dog Pet Resort and Spa —Maineville, OH
- $14.50 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Cincinnati, OH
- $17 - $18 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
12d
Administrative Specialist
GBQ Holdings LLC —Cincinnati, OH
- Weekends as needed
- Mid-level
- 3 years
- Communication skills
Quick Apply
Customer Service Specialist
SPCA of Greater Cincinnati —Cincinnati, OH
- From $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
12d
Mail Legal Specialist
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $19.48 an hour
- Monday to Friday
- Background check
- Clean driving record
- Pass drug screening
- Free parking
- Paid holidays
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Medical Front Office - Patient Service Specialist - Float
NovaCare Rehabilitation —Cincinnati, OH
- $17 - $18 an hour
- Full-time
- Float pool
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Specialist
Centerpoint Health —Middletown, OH
- Full-time
- Background check
- Basic math
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Front Office Specialist- Training Provided!
Eye Care Partners Career Opportunities —Lebanon, OH
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply
Front Office Specialist- Training Provided!
Clarkson Eyecare —Lebanon, OH
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply
First Impression & Marketing Specialist
Brighton Center Inc —Covington, KY
- $35,568 - $36,568 a year
- Full-time
- 1 year
- Entry level
- 403(b) matching
- Paid holidays
Quick Apply
Front Office Specialist
Clarkson Eyecare —Cincinnati, OH
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply

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Specialist, Guest Experience (FRONT DESK) Cincinnati Museum Center

Cincinnati Museum Center - Union Terminal -
Cincinnati, OH

Quick Apply

Job Details

Temporary | Part-time
$22.82 an hour
2 days ago

Qualifications

Teamwork
High school diploma or GED
Math
Multi-line phone systems
Manual handling

Full Job Description

Specialist, Guest Experience (Temporary, PT)

Cincinnati Museum Center

Reports to: Manager, Guest Experience

Department: Guest Experience

FLSA Status: PT, Non-Exempt Hourly $15.00

Temporary- Anticipated Start PRESENT DAY through January 2027 - to include theFeatured Exhibition: Lego Jurassic World, The Exhibition. Four days of availability, including at least one weekend day required 

Position Overview: The Specialist, Guest Experience (Temporary, PT) at Cincinnati Museum Center (CMC) is the first one to greet and assist guests to the museum either as a cashier in the box office or at the self-serve kiosks. The Specialist also serves as a Discovery Ambassador welcoming guests into museums and experiences by scanning tickets or Memberships and distributing wristbands. The Specialist will also, as needed, serve as a Parking Attendant at the outdoor parking gates to help guests in and out of the parking lots. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and groups who visit Cincinnati Museum Center. The Specialist uses the point-of-sale (POS) and scheduling systems to sell tickets and memberships and to secure group reservations and special programs. They ensure guests have a meaningful experience by welcoming and engaging with all who visit CMC. We are looking for individuals who demonstrate:

A passion for working with people.
Proven experience engaging with diverse audiences, including children, youth, adults, and families.
Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds.

Responsibilities:

Provide excellent guest service and use outstanding sales techniques. Welcome and engage with guests and Members to ensure their needs are addressed and issues are resolved effectively.
Seek out guest interaction and provide guidance and assistance by sharing information, events schedule, etc. Help guests plan their day for the most meaningful experience possible.
Operate point-of-sale system, ticket-scanning devices, and parking system. Handle cash with care and accuracy when cashiering. Distribute wristbands and explain admission policies and procedures to guests.
Work collaboratively with other Cincinnati Museum Center team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience for Cincinnati Museum Center guests. 
Assist in training new staff, volunteers, and community partners through shadowing while greeting, cashiering, or taking tickets.
Perform cross-training duties for other guest-facing departments like Museum Engagement and Guest Services when needed, including answering phones in the call center and distributing/collecting audio guides in featured exhibits, accounting for approximately 10-15% of work time.
Other duties as assigned.

Qualifications:

High school graduate or equivalent required.
Experience in admissions, sales, hospitality, retail or customer service preferred.
Experience with museums, non-profits, hospitality industry or large venues is a plus.
Previous cash handling experience and operational experience with a POS system strongly preferred.

Knowledge, Skills and Abilities:

Passion for working with guests.
Ability to use multi-line phone systems and multifaceted computer software systems.
Ability to follow cash handling rules and procedures and use math skills to dispense change and keep accurate count of cash.
Self-motivated and proactive; curious and able to learn new information quickly. 
Ability to remain calm and react in a balanced manner in times of stress. 
Ability to speak and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening. 
Demonstrated ability to take initiative, work independently and collaboratively, and adapt to changing needs in a fast-paced museum environment.
Ability to understand and address sensitive topics with a sense of compassion and inquisitiveness.
Ability to handle difficult guest interactions, including guests who may have a customer service issue, who may wish to disturb the experience of others, who may have an emotional reaction to museum content, etc.

Additional Requirements & Working Conditions:

Please be aware of the following scheduling requirements:
The successful candidate must have a flexible schedule, including:
Weekends
Select evenings
Peak periods
A minimum commitment of four (4) days per week is required, which must include at least one weekend day.
Peak periods of activity include:
Thanksgiving and Holiday Seasons
Spring Break
Applicants should be prepared to accommodate these scheduling needs to ensure optimal guest experiences during our busiest times.
Must have reliable transportation.
Must be able to lift 25 pounds.
This position takes place indoors and outdoors. This position requires long periods of standing, sitting, and walking. May be exposed to extreme hot or cold weather, including rain and snow.

What to expect in our interview process:Interview: A 45-minute in-person interview with the hiring manager(s). This in-depth interview will focus on your skills and how they align with the team and CMC’s needs. The above-listed process may change or vary based on the nature and scope of the position. Why people choose Cincinnati Museum Center:

Cultural engagement: Daily interactions with Cincinnati's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At CMC, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: CMC promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and other institutions to provide student resources and to underscore our dedication to research and accessibility.

What are the benefits of working at Cincinnati Museum Center:  You would be part of so many meaningful experiences, inspiration, and lasting memories for many, many guests.  You would enjoy free membership for you and your family for a year.  even, complimentary tickets to featured exhibits and Omnimax films.  Of course, free parking would apply, and even discounts for food and beverages as well as discounts at the gift shop!   Cincinnati Museum Center is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, religion, color, national origin, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, military status, veteran status, or any other status or characteristic protected by law.   Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish. Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and other checks depending on the role. Our website is: https://www.cincymuseum.org/jobs

Pay: $22.82 per hour

Work Location: In person

Quick Apply

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front office specialist jobs in cincinnati oh

Specialist, Guest Experience (FRONT DESK) Cincinnati Museum Center

Front Desk Specialist — Mercy Anderson - Outpatient Wound Care Center

Front Office Specialist

Administrative Specialist – Front Desk

Patient Access and Authorization Specialist

Client Service Specialist- Mason

Medical Front Office - Patient Service Specialist

Administrative Specialist

Customer Service Specialist

Mail Legal Specialist

Medical Front Office - Patient Service Specialist - Float

Front Desk Specialist

Front Office Specialist- Training Provided!

Front Office Specialist- Training Provided!

First Impression & Marketing Specialist

Front Office Specialist

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