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IT Technician (Production)

Hankook Tire -
Clarksville, TN

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Performance monitoring
Calculus
English
High school diploma or GED
Computer hardware
Geometry
Systems analysis
Microprocessors
Circuit boards

Full Job Description

Job Title: IT System Technician
Department: TP)IT Team
Shift: Nights 545pm-6am or Days 545am-6pm, 2-2-3 fixed schedule (Shift placement will be based on position availability)
Direct Report: Technical Specialist
Type: Full-time; Non-exempt

About the position

We are looking for a qualified Technician to provide operational excellence of the Manufacturing IT System, install, maintain and repair hardware and software components, provide technical support to users, troubleshoot issues and ensure smooth system operations. You will answer queries on underlying technical issues and work to solve them.

An excellent IT Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding production needs.

Responsibilities are:

Install, configure, and maintain computer hardware and software, including operating systems, applications, and network devices
Diagnose, troubleshoot, and repair hardware and software issues, resolving technical problems promptly
Conduct routine maintenance on computer systems and networks, including performing upgrades and updates to keep systems current
Provide technical support to users, addressing queries and assisting with IT-related challenges
Manage network connectivity, including LAN/WAN infrastructure and security
Maintain accurate records of repairs, fixes, and system issues through daily reporting
Verify the functionality of hardware and software components through regular daily checks
Perform all tasks safely and in accordance with company standards and established SOPs
Collaborate effectively with team members and colleagues across the organization
Regular attendance is a crucial aspect of the role
Continuously learn new technologies and undertake other functions as required
Execute additional duties as assigned by management

Requirements are:

Education:

(Required) High School Diploma or Equivalent
(Preferred) Associate's or Bachelor's degree in Information Technology, Computer Science, or Related Field of Study.

Experience:

(Required) Minimum of 1 year previous experience as a help desk technician, computer technician, or IT support staff
(Preferred) Previous experience in the manufacturing industry

Language:

(Required) good command of written and spoken English

Skills and Knowledge:

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware/software/tools for troubleshooting and repair.
Mathematics - Understanding of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administration and Management - Knowledge of business and management principles for strategic planning, resource allocation, leadership, production methods, and coordination of people and resources.
Telecommunications - Understanding of transmission, broadcasting, switching, control, operation of telecommunications systems, and tools for troubleshooting and repair.
Reading Comprehension - Ability to understand written sentences and paragraphs in work-related documents.
Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Systems Analysis - Determining how systems should work and how changes in conditions, operations, and the environment affect outcomes.
Monitoring - Assessing performance to make improvements or take corrective action.

Physical Demands:

While performing the duties of this job, employee is frequently required to stand; walk; use hands to handle or feel; to reach with hands and arms; and to talk and hear
Must be capable of climbing up and down a ladder/stairs several times per shift
Must be capable of standing for long periods of time
Mobility throughout the facility
Employee is occasionally required to stand and stoop, kneel, walk, or crouch
Employee must lift and/or move up to 50 pounds unassisted on occasion
Specific vision abilities required by this job include close vision, and ability to adjust focus

Benefits:

401(k), 401(k) matching
Health insurance, dental insurance, vision insurance, life insurance
Paid Time Off
Paid Holidays

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Quick Apply

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it support technician jobs in clarksville, tn

IT Technician (Production)

Part Time Help Desk Technician

IT Support Technician

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