Top 95 It analyst Jobs in Clayton, Mo

Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
- $67,000 - $74,000 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid parental leave
- AD&D insurance
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IT Support & Operations Analyst
Mechanical Dynamics & Analysis LLC —St. Louis, MO
- $57,000 - $77,200 a year
- Spanish
- Mid-level
- Office
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Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
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Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Choose your own hours
- Remote
- Bachelor of Science
- Salesforce
- Mid-level
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10d
IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
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6d
Helpdesk Analyst
Sandberg Phoenix & von Gontard P.C —St. Louis, MO
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Microsoft Excel
- Computer literacy
- Office
- Health savings account
- Disability insurance
7d
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
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Network Systems Analyst - WashU IT
Washington University in St. Louis —St. Louis, MO
- $58,400 - $99,700 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Employee assistance program
12d
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
10d
Help Desk - Systems Support Analyst
St. Louis County, MO —Clayton, MO
- $21.49 - $25.79 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
6d
SOC Analyst
Accenture Federal Services —St. Louis, MO
- $93,400 - $176,200 a year
- US work authorization
- Military encouraged
- 1 year
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
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10d
IT Security Analyst
Fabergent —St. Louis, MO
- Customer service
- HIPAA
- 3 years
Quick Apply
Systems Integration Analyst (Experienced or Lead)
Boeing —Hazelwood, MO
- $99,450 - $165,600 a year
- Writing skills
- 3 years
- Travel
- Health savings account
- Disability insurance
Cyber Threat Intelligence Analyst - AI Trainer
DataAnnotation —St. Louis, MO
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Systems Integration Analyst (Experienced or Lead)
Boeing —Berkeley, MO
- $99,450 - $165,600 a year
- Writing skills
- 3 years
- Travel
- Health savings account
- Disability insurance
Cybersecurity Analyst - AI Trainer
DataAnnotation —Missouri
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Analyst III Epic EHR Application (Remote)
Washington University in St. Louis —St. Louis, MO
- $75,200 - $128,800 a year
- Online Application
- Remote
- Pass drug screening
- System design
- Mid-level
- Commuter assistance
- Employee assistance program
Security Analyst
Credit Control LLC —Earth City, MO
- $60,000 - $95,000 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Junior User Support Specialist (Triage Analyst)
Govcio LLC —St. Louis, MO
- $17.36 - $28.84 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED

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Technical Support Analyst II - IT Department

Daughters of Charity Ministries -
St. Louis, MO

Quick Apply

Job Details

Full-time
$67,000 - $74,000 a year

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

High school diploma or GED
IT department experience

Full Job Description

POSITION SUMMARY

The Technical Support Analyst II provides advanced technical support for computer systems, hardware, software, and related technology services. This role is responsible for analyzing, troubleshooting, documenting, and resolving technology issues while delivering exceptional customer service to Sisters and ministry staff onsite.

The position requires a strong working knowledge of desktop operating systems, networking fundamentals, audiovisual technologies, mobile devices, and the Microsoft cloud ecosystem. The ideal candidate demonstrates technical expertise, initiative, accountability, resourcefulness, and a proven ability to successfully manage projects and support customer needs.

This position reports to the Senior Infrastructure Manager, Information Technology.

ESSENTIAL FUNCTIONS

Provide professional and responsive technical support to the Sisters and their business staff.
Manage service requests and incident tickets in accordance with established service level agreements (SLAs).
Provide comprehensive support for computers, software applications, low-voltage cabling, network installations, IT peripherals, and printers.
Support and troubleshoot mobile devices utilizing iOS and Android operating systems.
Maintain conference room audiovisual equipment and perform routine maintenance as needed.
Diagnose, troubleshoot, and resolve technical issues while maintaining established IT standards.
Interact with customers using patience, professionalism, and effective problem-solving techniques.
Research, resolve, and respond to customer requests received through phone, email, walk-up support, and ticketing systems.
Escalate issues to appropriate resources in accordance with established guidelines and procedures.
Connect and configure network-enabled devices on wired and wireless networks and troubleshoot basic networking issues.
Assist with technology-related budget requirements based on campus needs.
Coordinate with vendors for technical support, equipment procurement, and issue escalation.
Document technical processes and procedures and develop user guides, instructions, and training materials.
Perform other duties as assigned.

OTHER ACCOUNTABILITIES

Maintain current knowledge of relevant technologies, products, and support policies to provide accurate technical solutions.
Provide regular status updates and follow-through throughout the issue resolution process.
Perform administrative responsibilities as assigned, including asset inventory management and tracking.
Develop accurate and creative solutions to moderately complex user issues to ensure continued productivity.
Recommend system enhancements and process improvements to reduce recurring user problems.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work is primarily performed in an office environment.
Requires sufficient visual acuity to diagnose, repair, and support computer equipment.
May be required to lift and carry up to 50 pounds of computer equipment and related technology.
Requires the ability to sit, stand, walk, bend, and carry equipment throughout the workday.
May require travel between locations and the operation of a motor vehicle to support user sites.

EDUCATION AND EXPERIENCE

The position requires at least a high school diploma or GED. A Microsoft Certification, ITIL, CITO, CISA, or equivalent experience required. The candidate must have a minimum of three years of experience in the Support IT field. An Associate Degree or higher in computer/information sciences, Management Information System or related fields is preferred.

VII. KNOWLEDGE, SKILLS, AND ABILITIES

Experience supporting and managing iOS and Android mobile devices.
Knowledge of the Microsoft cloud ecosystem, including Entra ID, Intune, and Microsoft operating systems.
Understanding of telecommunications technologies, including voicemail, VoIP, and mobile communications.
Experience with computer deployment, testing, implementation, and production support procedures.
Thorough understanding of desktop and laptop hardware components.
Working knowledge of networking concepts, including Ethernet, TCP/IP, and the OSI model.
Ability to diagnose and resolve complex technical issues efficiently and effectively.
Ability to work independently and collaboratively while communicating effectively with users and team members.
Ability to quickly learn new technologies and apply technical knowledge to practical business needs.
Strong interpersonal, organizational, analytical, and problem-solving skills, with a commitment to teamwork and customer service excellence.
Excellent communication skills, including:
a. Professional composure and confidence when supporting executive-level customers.
b. Seeking timely feedback to ensure accurate understanding and communication.
c. Active listening skills when working with clients, users, staff, and peers.
d. Ability to communicate technical concepts effectively to individuals at all organizational levels.
e. Maintaining a solution-focused approach in all interactions.
Demonstrates a positive attitude, adaptability, and a commitment to providing exceptional customer service.

Quick Apply

Refine Your Search

it analyst jobs in clayton, mo

Technical Support Analyst II - IT Department

IT Support & Operations Analyst

Application Support Analyst I (Remote Position)

Systems Support Analyst

IT Support Analyst I

Helpdesk Analyst

Information Systems Analyst

Network Systems Analyst - WashU IT

IT Help Desk Analyst

Help Desk - Systems Support Analyst

SOC Analyst

IT Help Desk Analyst

IT Security Analyst

Systems Integration Analyst (Experienced or Lead)

Cyber Threat Intelligence Analyst - AI Trainer

Systems Integration Analyst (Experienced or Lead)

Cybersecurity Analyst - AI Trainer

Analyst III Epic EHR Application (Remote)

Security Analyst

Junior User Support Specialist (Triage Analyst)

I want to receive the latest job alert for it analyst in clayton, mo

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POSITION SUMMARY

ESSENTIAL FUNCTIONS

OTHER ACCOUNTABILITIES

PHYSICAL DEMANDS AND WORK ENVIRONMENT

EDUCATION AND EXPERIENCE

VII. KNOWLEDGE, SKILLS, AND ABILITIES

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