Top 24 It support specialist Jobs in Clemson, Sc

Customer Service Agents
Leader Communications Inc —Clemson, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
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IT Support Specialist
The City of Easley —Easley, SC
- Full-time
- Entry level
IT Services Specialist III
Tri-County Technical College —Pendleton, SC
- Full-time
- Classroom
- Computer literacy
- System design
- Paid parental leave
- Paid holidays
PC Specialist
Perry Ellis International —Seneca, SC
- Customer service
- Mid-level
- Associate's degree
- AD&D insurance
- Paid holidays
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11d
IT Support Technician
Walter Surface Technologies Incorporated —Seneca, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
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IT End User Services Analyst
Vertiv —Anderson, SC
- Mid-level
- Windows
- Bachelor's degree
IT Support Services II-Quick Fix
Courser Employment Services LLC —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Technical Support Agent
Lucas Systems —Easley, SC
- From $20 an hour
- Weekends as needed
- Sales
- Writing skills
- Restaurant management
- Profit sharing
- Disability insurance
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Plant Systems IT Technician
Clarios —West Union, SC
- Full-time
- Azure
- Mid-level
- Office
- Disability insurance
- Health insurance
Service Dispatcher - Information Technology (IT)
Cyber Solutions, Inc —Anderson, SC
- $18 - $20 an hour
- Full-time
- Customer service
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
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17h
RTS Sr Technical Support Specialist.
Thermo Fisher Scientific —Anderson, SC
- $49.58 - $74.38 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
6d
Traveling Digital Front End (DFE) & Network Support Technician
Axiom Engineering Group, LLC —United States
- $35 - $45 an hour
- Weekends as needed
- Customer service
- Mid-level
- Driving
- 401(k)
- 401(k) matching
Quick Apply

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IT Support Specialist
The City of Easley —Easley, SC
If you would like to submit an application for employment to the City of Easley, you must first fill out a formal employment application.
Customer Support Specialist
ProComm —Seneca, SC
We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role. To be set up for success, you will be trained on our…
$15 - $18 an hour
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
6d
Help Desk Support - Columbus, OH (Second Shift)
Software Technology Inc —Columbus, OH
Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana). Capable of High Level Documentation and Attention to…
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it support specialist jobs near clemson, sc

Customer Service Agents

Leader Communications Inc -
Clemson, SC

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Job Details

Full-time

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Writing skills
Privacy law
Hardware maintenance
Equipment troubleshooting
Network infrastructure
Computer hardware
Desktop (troubleshooting support)
Network protocols
Customer engagement
Networking equipment (troubleshooting support)
Database software proficiency

Full Job Description

Position Summary

LCI is seeking dedicated Customer Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
Provide technical support over the phone and/or via email.
Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed.
Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible.
Meet customer needs and ensure customer satisfaction.
Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
Escalate process and policy issues as needed.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
One (1) or more years of information technology experience.
Must be able to pass federal background investigation and obtain a Public Trust.

Skill & Certification Requirements

Technical experience with current network hardware, protocols, and standards.
Application support experience.
Knowledge of applicable data privacy practices and laws.
Excellent troubleshooting skills.
Proficiency in Word, Excel, Outlook, database management.
Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities.
Experience working in a team-oriented, collaborative environment.
This position is considered contingent upon award.
LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at [email protected].

Quick Apply

Refine Your Search

it support specialist jobs in clemson, sc

Customer Service Agents

IT Support Specialist

IT Services Specialist III

PC Specialist

IT Support Technician

IT End User Services Analyst

IT Support Services II-Quick Fix

Technical Support Agent

Plant Systems IT Technician

Service Dispatcher - Information Technology (IT)

RTS Sr Technical Support Specialist.

Traveling Digital Front End (DFE) & Network Support Technician

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