Top 86 Guest service agent Jobs in Clermont, Fl

Concierge Agent
Hilton Grand Vacations —Orlando, FL
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Conflict management
- Paid training
- Employee stock purchase plan
7d
Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Marriott's Grande Vista —Orlando, FL
- From $20.05 an hour
- Weekends as needed
- Background check
- Driver's License
- Driving
- Free parking
- Health savings account
Quick Apply
2d
Front Desk Agent I
Marriott's Grande Vista —Orlando, FL
- $20.60 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Free parking
- Health insurance
2d
Reservations Agent
Marriott International, Inc —Lake Buena Vista, FL
- $19 an hour
- Full-time
- Sales
- High school diploma or GED
- Entry level
- Employee discount
Front Desk Agent
YEDLA LLC —Winter Garden, FL
- Full-time
- Hotel
- Entry level
Quick Apply
Front Office Agent
Kompose Boutique Resort at Theme Parks —Kissimmee, FL
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Clerk
Hilton Grand Vacations —Winter Garden, FL
- Full-time
- Writing skills
- English
- Typing
- Employee stock purchase plan
- Health insurance
16h
Front Desk Agent
Sheraton Vistana Villages —Orlando, FL
- $20.05 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
2d
Front Desk Agent Castle Hotel Marriott Full time
Schulte Hospitality Group —Orlando, FL
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
13d
Front Desk Agent
Hampton Inn Orlando - International Drive —Orlando, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel Guest Service Representative/Front desk agent
Comfort Suites near Universal Orlando —Orlando, FL
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
8d
Hotel Front Desk Agent
Embassy Suites Lake Buena Vista Resort —Orlando, FL
- Part-time
- Bilingual
- Background check
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent Part-time
Marriott International, Inc —Lake Buena Vista, FL
- Part-time
- Sales
- High school diploma or GED
- Entry level
- Employee discount
Front Office Agent
International Drive Hotel —Orlando, FL
- $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
MCR Hotels —Orlando, FL
- $16 - $18 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Aloft Orlando International Drive —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent - Full Time
Element Orlando Universal Blvd —Orlando, FL
- $16 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
8h
Front Desk Agent
Westgate Resorts —Kissimmee, FL
- $16.50 an hour
- Overtime
- Background check
- Pass drug screening
- US work authorization
- Paid holidays
- Health insurance
12d
Guest Service Representative - Hotel Front Desk
Hilton Garden Inn - nearest Universal Orlando —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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Concierge Agent

Hilton Grand Vacations -
Orlando, FL

Apply Now

Job Details

Full-time
7 days ago

Benefits

Paid training
Employee stock purchase plan
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Benefits from day one
Paid sick time

Qualifications

Guest reservation booking
Microsoft Outlook
Phone communication
Spreadsheets
High school diploma or GED
Conflict management
Hotel and accommodations guest complaints handling
Travel planning

Full Job Description

Deliver exceptional guest experiences while helping travelers plan their dream vacations.

As a Concierge Agent, you will play a vital role in creating memorable guest experiences by connecting with travelers who have booked Hilton Grand Vacations marketing packages. In this customer-focused role, you will make outbound confirmation and welcome calls, assist guests with vacation planning, coordinate reservation changes, and answer questions regarding upcoming stays. This position is ideal for individuals with strong communication skills, a passion for hospitality, and a commitment to delivering outstanding customer service.

Schedule Details:

Department hours: 12:30 PM – 9:00 PM EST, Monday–Friday
Saturday: 9:30 AM – 6:00 PM EST
Sunday: Off
One additional weekday off each week
Paid Training: 4 weeks, Monday–Friday, 9:00 AM – 4:00 PM EST

Why Join Hilton Grand Vacations?

Competitive hourly pay plus performance-based bonuses
Access earned wages before payday through DailyPay®
Medical, Dental, and Vision benefits starting on Day One
Generous Paid Time Off (PTO) and Paid Sick Time
401(k) retirement plan with company match
Employee Stock Purchase Program (ESPP)
Tuition assistance and professional certification reimbursement
Employee recognition and rewards programs
Career advancement and internal growth opportunities
Supportive team environment and comprehensive training

Key Responsibilities:

Provide complete and accurate information to guests on every telephone call. Especially information about tour presentations, accommodations, premiums, and promotions.
Handle situations with dissatisfied guests and offer resolutions.
Maintain an upbeat, positive and motivated demeanor especially when interacting with Hilton guests, coworkers, and managers.
Use Excel spreadsheets to track tour data, NQ information, shuttle pickups, and premium issues.
Assist management with special projects relating to customer service.
Confirm a specific percentage of all leads for the following month.
Ensure the privacy and security of confidential information about guests

Qualifications:

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

High School Diploma/GED
Proficient with Microsoft Word, Excel and Outlook
Excellent written and verbal communication skills with a strong sense of customer service
Good organizational skills and detail-oriented
Customer service, hospitality, guest relations, concierge services, vacation planning, reservation management, call center support, inbound and outbound calling, problem resolution, communication skills, Microsoft Excel, attention to detail, multitasking, guest satisfaction, conflict resolution, and a passion for delivering exceptional hospitality experiences.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation
Daily Pay Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Apply Now

Refine Your Search

guest service agent jobs in clermont, fl

Concierge Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent I

Reservations Agent

Front Desk Agent

Front Office Agent

Front Desk Clerk

Front Desk Agent

Front Desk Agent Castle Hotel Marriott Full time

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Reservations Agent Part-time

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Front Desk Agent

Guest Service Representative - Hotel Front Desk

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