Top 217 Answering service Jobs in Cleveland, Oh

Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Services Representative
Signature Health Inc —Beachwood, OH
- Extended hours
- Microsoft Excel
- Pass drug screening
- Primary Care
- Health insurance
- Dental insurance
Patient Care Coordinator (Pharmacy Call Center)
Discount Drug Mart, Inc. —Avon Lake, OH
- From $14 an hour
- Full-time
- Background check
- 18 years or older
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Front Desk Agent at Physical therapy Chiropractic office BWC claims
Advanced Orthopedics & Physical Therapy —Euclid, OH
- $17 - $23 an hour
- Full-time
- Medical office experience
- Physical & Rehabilitation Medicine
- HIPAA
- Paid time off
- Referral program
Quick Apply
Front Desk Receptionist
Henry Johnson Academy & Center —Euclid, OH
- $15 - $19 an hour
- Part-time
- Hybrid work
- Background check
- Customer service
- Administrative experience
- Paid time off
- Flexible schedule
Quick Apply
1d
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Cleveland, OH
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Specialist- Consumer Banking
KeyBank National Association —Brooklyn, OH
- $18.00 - $23.08 an hour
- Urgently hiring
- Hybrid work
- Office
- High school diploma or GED
- Computer skills
- Paid training
- Tuition reimbursement
Customer Service Rep
Lincare Inc. —Garfield Heights, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
7h
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service
GM Consulting —Lakewood, OH
- $850 - $1,320 a week
- Part-time
- High school diploma or GED
- Driver's License
- US work authorization
Quick Apply
4h
Office Assistant
Horizon Health Services LLC —Cleveland, OH
- $18 - $22 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance
Night Auditor - InterContinental Hotel & Conference Center Cleveland
InterContinental —Cleveland, OH
- $21.00 - $21.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
3d
Patient Access Representative I
University Hospitals —Westlake, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- In-person
10d
Receptionist
Highland Pointe Health & Rehabilitation Center —Highland Heights, OH
- $15 an hour
- Part-time
- Computer literacy
- English
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
3d
Service Appointment Coordinator (Customer Service Representative)
Ken Ganley Automotive Organization —Bedford, OH
- $16 - $20 an hour
- Full-time
- Dealership
- Computer literacy
- Administrative experience
- Paid training
- Health insurance
Customer Service Associate
Big Lots —Cleveland, OH
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Office Assistant (Part Time)
City of Cleveland Heights —Cleveland Heights, OH
- $16.34 an hour
- Part-time
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Bookseller - PT
Barnes & Noble, Inc. —Woodmere, OH
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Store Support
Home Depot —Cleveland, OH
- $16.50 - $18.50 an hour
- Entry level
- Time management

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Call Center Representative

Fleet Response -
Hudson, OH

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Windows
Math

Full Job Description

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.

Essential Duties and Responsibilities: Including the following, other duties may be assigned.

Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
Back up operator calls.
Obtains all required information from caller and accurately inputs information into computer system.
Locates nearest rental agency or body shop and provides client/driver with all necessary information.
Deal with any outside vendor problems/questions as necessary.
Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
Backs up all fax/email claims submitted
Communicates with all contacts in a highly professional and courteous manner at all times.
Assist other departments as necessary with projects

Evening Essential Duties and Responsibilities:

Send loss notices on non-drivable vehicles.
Handle notifications on serious injuries/fatalities as needed based on client parameters.
Send assignments to body shops for non-drivable vehicles when necessary.
If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
Ensure proper transferring of phone lines
Making sure office is closed down properly prior to locking up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Schedule

Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required.

About Fleet Response

Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Quick Apply

Refine Your Search

answering service jobs in cleveland, oh

Call Center Representative

Patient Services Representative

Patient Care Coordinator (Pharmacy Call Center)

Front Desk Agent at Physical therapy Chiropractic office BWC claims

Front Desk Receptionist

Customer Service Associate

Customer Service Specialist- Consumer Banking

Customer Service Rep

Seasonal Customer Service Representative (HelpLine) - Remote

Customer Service

Office Assistant

Administrative Assistant

Night Auditor - InterContinental Hotel & Conference Center Cleveland

Patient Access Representative I

Receptionist

Service Appointment Coordinator (Customer Service Representative)

Customer Service Associate

Front Desk Office Assistant (Part Time)

Bookseller - PT

Store Support

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