Top 32 Tenant relations Jobs in Cleveland, Oh

Assistant Property Manager (Lakewood Apartment Community)
AIY —Lakewood, OH
- Full-time
- Background check
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Leasing Agent (Euclid Apartment Community)
AIY —Euclid, OH
- Urgently hiring
- Background check
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
8d
Property Manager - Part Time
RHM Real Estate Group —Cleveland, OH
- From $25 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- US work authorization
Quick Apply
Assistant Property Manager - Multifamily
Namdar Realty Group —Cleveland, OH
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Apartments
Quick Apply
1d
Leasing Agent (Lakewood Apartment Community)
AIY —Lakewood, OH
- Urgently hiring
- Background check
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Regional Manager of Scattered Sites, Housing and Urban Development-Assisted Housing
EDEN Inc —Cleveland, OH
- From $70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Clean driving record
- Writing skills
Quick Apply
8d
Assistant Property Manager
Millan Enterprises, LLC —Warrensville Heights, OH
- $21 - $25 an hour
- Temporary
- Mid-level
- Office
- Residential
Quick Apply
Property Manager - part-time
State Industrial Products —Cleveland, OH
- Part-time
- 5 years
- Office
- Driver's License
Quick Apply
8d
Assistant Property Manager/Leasing Professional
Odin Properties —Cleveland, OH
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Quick Apply
20h
Assistant Property Manager/Leasing Professional
Odin Management LLC —Cleveland, OH
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Quick Apply
7d
Property Manager
RHM Real Estate Group —Warrensville Heights, OH
- $55,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Technician
Peak Properties —Cleveland, OH
- $28 - $30 an hour
- Overtime
- Microsoft Outlook
- Inventory management
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
10d
Community Manager
GoldOller Real Estate Investments —Cleveland, OH
- Weekends as needed
- Marketing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Community Manager
Fairstead ESC LLC —Cleveland, OH
- Mid-level
- Team management
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Leasing Agent (Berea and North Olmsted Apartment Community)
AIY —Berea, OH
- Urgently hiring
- Computer literacy
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
8d
Director of Property Management
Allegro Realty Advisors —Cleveland, OH
- Full-time
- Office
- Real Estate License
- Bachelor's degree
- Health insurance
- Retirement plan
Quick Apply
Leasing Consultant-The Statler
Millennia Housing Management —Cleveland, OH
- $17 - $19 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Data analysis skills
Quick Apply
Leasing Consultant - The Garfield
Millennia Housing Management —Cleveland, OH
- $18 - $20 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Data analysis skills
Quick Apply
Commercial Property Manager
FRIEDMAN MANAGEMENT COMPANY —Cleveland, OH
- Full-time
- 5 years
- Office
- Finance
Quick Apply
13d
Downtown Neighborhood Investment Manager
City of Cleveland —Cleveland, OH
- $80,000 a year
- Full-time
- Marketing
- Customer service
- Mid-level
- Health insurance
- Dental insurance

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tenant relations jobs near cleveland, oh

Assistant Property Manager (Lakewood Apartment Community)

AIY -
Lakewood, OH

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Debt collection phone call
Income verification
Sales negotiation
Fair Housing Act
Customer retention
Market analysis
Phone communication
Direct marketing
Anti-discrimination law
Sales analysis
Spreadsheets
Lease document preparation
Greeting customers
Sales data analysis
Driver's License
Resident rapport building
Data entry
Initial Contact (sales skills)
Credit history review
Prospecting
Credit report review
Facilities maintenance customer service
Credit report analysis
File organization
Office phone management
Sales data tracking
Tenant complaint resolution

Full Job Description

AIY Properties is a dynamic private owner and manager of residential apartment communities throughout Northeast Ohio. AIY has grown tremendously in recent years and said growth offers stability and the opportunity to grow and contribute to the continuing success of the organization.

The Assistant Property Manager position is a fantastic opportunity for a goal oriented candidate looking for management advancement opportunities with a growing company. Must have the following skills:

FINANCIAL/COLLECTIONS:

Daily collection calls
Develop incentives to encourage rent payments and improve delinquency.
Create and distribute notices
Prepare and handle evictions including going to court when needed
Ledger corrections

LEASING/RETENTION:

Successfully market vacant units and renew occupied units.
Track all telephone and office traffic to assist in market analysis.
Walk vacant units/inspect and report any repair items to Property Manager and/or Maintenance Manager.
Conduct credit checks and income verification while maintaining complete confidentiality.
Completes all paperwork and data entry associated with leasing activities.
Contacts prospective resident of approval/disapproval.
Assists them in completing the lease and receives initial rent and deposit payments
Communicate with new residents to assure the move-in process is implemented smoothly.
Prepares and maintains a file for each resident.
Contacts residents with expiring leases to discuss renewals and encourages the renewal of the lease.
Team player in positively marketing the community to help bring in prospective residents. This includes implementing and carrying out marketing efforts such as outside marketing calls.
Takes resident calls for service or other needs and forwards to the appropriate staff members; writes work orders for service; promotes good resident relations through courteous and timely response to resident needs and concerns.
Answers outside phone calls and greets visitors.
Performs other miscellaneous duties as assigned.
Regular and punctual attendance are an essential function for this position.
Handle tenant issues/complaints in effort to provide utmost customer service.

ASSISTS PROPERTY MANAGER IN THE FOLLOWING:

1) Ensuring property is occupied to fullest capacity.

2) Ensuring tenants who occupy said units are fully paying.

3) Providing professional and consistent customer service.

4) Representing the company in a professional manner at all the times and works as a team.

ESSENTIAL JOB REQUIREMENTS FOR THE ASSISTANT PROPERTY MANAGER:

Experience at a 500+ community preferred.
Conscientious, goal oriented and persistent with expectations to set the bar high
Ability to display professional skills for yourself and team members
Intelligent to analyze sales data and make smart decisions
Track record of achievement and desire for career advancement in property management and beyond
Passion for sales and implementing the company’s mission
Exceptional customer service, communication and negotiation skills
Organized, detailed, accurate, self-directed and solution-oriented
Proficient with Word & Excel for communications and spreadsheets; Yardi is a plus

SPECIFIC QUALIFICATIONS FOR THE ASSISTANT PROPERTY MANAGER ROLE:

2+ years of experience in collections and leasing
Excellent communication and interpersonal skills, both verbal and written
Knowledge of Fair Housing laws and regulations, federal, state, and local
Ability to handle multiple tasks and prioritize duties and responsibilities
Schedule to include Mon-Fri with alternate Saturdays and a day off during the week
Must have a valid driver's license or means of immediate transportation to attend meetings, events, and daily activities

The Assistant Property Manager position is an excellent opportunity for someone who wishes to make a difference in a progressive and family oriented organization. Competitive salary and excellent benefits including health, dental, vision, 401(k) with safe harbor match, voluntary life & short-term disability, vacation, sick and personal days off.

Job Type: Full-time

Benefits:

Employee discount

Application Question(s):

Are you interested in living at one of our apartment communities and learning more about the rent credit or discount?
Have you ever been convicted of a crime within the past 7 years, other than minor traffic violations? Reply YES or NO? If you replied YES, please explain.

-Please Note: A criminal conviction history does not necessarily result in exclusion from consideration of employment.

Why are you qualified for the APM position?

-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.

Please explain your most recent position, total number of properties and units?

-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.

What type of property management software do you know?

-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.

Do you have a 4 year Degree Yes or No? If Yes, please explain year degree obtained and type of degree.

-A degree is not a requirement but a preference.
-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED.

What is your hourly requirement?

-ALL QUESTIONS ARE MANDATORY. IF ANY ARE LEFT BLANK, YOUR APPLICATION WILL BE REJECTED. PLEASE DO NOT INCLUDE OPEN OR NEGOTIABLE.

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

tenant relations jobs in cleveland, oh

Assistant Property Manager (Lakewood Apartment Community)

Leasing Agent (Euclid Apartment Community)

Property Manager - Part Time

Assistant Property Manager - Multifamily

Leasing Agent (Lakewood Apartment Community)

Regional Manager of Scattered Sites, Housing and Urban Development-Assisted Housing

Assistant Property Manager

Property Manager - part-time

Assistant Property Manager/Leasing Professional

Assistant Property Manager/Leasing Professional

Property Manager

Maintenance Technician

Community Manager

Assistant Community Manager

Leasing Agent (Berea and North Olmsted Apartment Community)

Director of Property Management

Leasing Consultant-The Statler

Leasing Consultant - The Garfield

Commercial Property Manager

Downtown Neighborhood Investment Manager

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