Top 576 Retail assistant manager Jobs in Cleveland Heights Oh

Assistant Store Manager - Customer Experience
PetSmart —University Heights, OH
- $23.78 - $37.07 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
5d
Assistant Store Manager/Key Carrier
Roses, Roses Express, Maxway, Super Dollar, Super 10, Bills Dollar, Bargain Town —Cleveland, OH
- Part-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager-Crocker Park-Westlake, OH
Evereve Incorporated —Westlake, OH
- $28.21 an hour
- Full-time
- Inventory management
- Customer service
- Merchandising
- Disability insurance
- Health insurance
Assistant Store Manager FT - Beachwood
AKIRA —Beachwood, OH
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Store Manager - Beachwood Place Mall
Pandora Jewelry —Beachwood, OH
- $55,000 - $69,000 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Assistant Store Manager, Beachwood
Sephora —Beachwood, OH
- $60,100 - $73,600 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Health savings account
- Disability insurance
Retail Assistant Store Manager-STEELYARD COMMONS
Bath & Body Works —Cleveland, OH
- $18.50 - $23.35 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
5d
Assistant Manager- Selling Floor- Legacy Village Rack
Nordstrom —Lyndhurst, OH
- $16.50 - $24.25 an hour
- Full-time
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Disability insurance
5d
Assistant Manager - Pinecrest, Abercrombie & Fitch
A&F Stores, Inc. —Orange, OH
- Full-time
- Merchandising
- Mid-level
- Supervising experience
- Store discount
- Paid parental leave
Full Time Assistant Store Manager (Store 6321)
GameStop Inc —Shaker Heights, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Retail Floor Lead
Vuori, Inc —Woodmere, OH
- 8 hour shift
- Merchandising
- Maintenance
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Assistant Store Manager - Store 861
Mr.Tire Auto Service Centers —Mayfield Heights, OH
- $16 - $20 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Retail Sales Assistant / Assistant Manager
VTrendz Fashions & Fun Gifts —North Olmsted, OH
- $12 - $16 an hour
- Part-time
- Background check
- Management
- Sales
Quick Apply
Assistant Store Manager
Pet Supplies Plus —Solon, OH
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
- Dental insurance
- 401(k)
Assistant Store Leader (Assistant Manager)
7-Eleven —Newbury Center, OH
- $11.50 - $17.75 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Merchandising
- Paid holidays
- Health insurance
3d
Assistant General Manager
Holiday Inn Express —Mentor, OH
- $35,000 - $50,000 a year
- Full-time
- Bilingual
- Merchandising
- Mid-level
Quick Apply
5d
Assistant Manager
Big Boy Restaurant Group LLC —Cleveland, OH
- Full-time
- Bilingual
- Inventory management
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager (Restaurant)
Big Boy Restaurant Group LLC —Cleveland, OH
- Full-time
- Bilingual
- Inventory management
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
ASST STORE MGR in BRUNSWICK, OH S08522
Dollar General —Brunswick, OH
- Full-time
- Merchandising
- High school diploma or GED
- Supervising experience
LEAD SALES ASSOCIATE-FT in TWINSBURG, OH S10472
Dollar General —Twinsburg, OH
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED

I want to receive the latest job alert for retail assistant manager in cleveland heights oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail assistant manager jobs near cleveland heights oh

Assistant Store Manager jobs in Pflugerville, TX

Assistant Store Manager jobs in Olympia, WA

Safety Manager jobs in Chicago, IL

Assistant Store Manager jobs in San Bernardino, CA

Part Time Personal Assistant jobs in Boston, MA

Book Store jobs in Holland, MI

Assistant Store Manager jobs in Allentown, PA

Assistant Store Manager jobs in Charleston, SC

Assistant Store Manager jobs in Salisbury, MD

Residential Construction Manager jobs in San Antonio, TX

Assistant Store Manager jobs in Clanton, AL

Assistant Store Manager jobs in Alabama

Game Store jobs in Philadelphia, PA

Medical Assistant jobs in Grand Rapids, MI

Coach Store jobs in Dallas, TX

Retail Assistant Store Manager jobs in Saint Joseph, MO

Retail jobs in Aiken, SC

Retail Assistant Store Manager jobs in Baltimore, MD

Retail Assistant Store Manager jobs in Kennewick, WA

Retail Store Manager jobs in Cincinnati, OH

Assistant Store Manager - Customer Experience

PetSmart -
University Heights, OH

Apply Now

Job Details

Full-time
$23.78 - $37.07 an hour
5 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Customer communication
Desktop applications
Computer skills

Full Job Description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Assistant Store Manager Customer Experience

About Life at PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial outcomes.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for growth.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for experience activities in pivotal areas of the store.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Delegate and validate completion of daily tasks including engagement videos.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent’s concerns.
Assists with reservations in hotels, salons, and training.
Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Oversees store events and marketing (adoptions, hotel, salon, etc.).
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
Responsible for conducting monthly Services Walks to validate proper execution of policies and procedures.
Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management

Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Works directly with the services associates on productivity and scheduling to grow the business and achieve company goals.

Qualifications

3-5 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory responsibility

Typically oversees one to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Essential physical demands and work environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/ .

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply Now

Refine Your Search

retail assistant manager jobs in cleveland heights oh

Assistant Store Manager - Customer Experience

Assistant Store Manager/Key Carrier

Assistant Manager-Crocker Park-Westlake, OH

Assistant Store Manager FT - Beachwood

Store Manager - Beachwood Place Mall

Assistant Store Manager, Beachwood

Retail Assistant Store Manager-STEELYARD COMMONS

Assistant Manager- Selling Floor- Legacy Village Rack

Assistant Manager - Pinecrest, Abercrombie & Fitch

Full Time Assistant Store Manager (Store 6321)

Retail Floor Lead

Assistant Store Manager - Store 861

Retail Sales Assistant / Assistant Manager

Assistant Store Manager

Assistant Store Leader (Assistant Manager)

Assistant General Manager

Assistant Manager

Assistant Manager (Restaurant)

ASST STORE MGR in BRUNSWICK, OH S08522

LEAD SALES ASSOCIATE-FT in TWINSBURG, OH S10472

I want to receive the latest job alert for retail assistant manager in cleveland heights oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected