Top 5049 Supervisor Jobs in Cleveland Oh

Customer Outcomes Manager (COM II)
Roundstone —Rocky River, OH
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
13d
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Senior Manager, HMG Central Intake & Referral
Bright Beginnings ESCNEO —Independence, OH
- $74,487 - $104,282 a year
- Full-time
- Marketing
- Writing skills
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
12d
Group Home Manager
Rose-Mary —Cleveland, OH
- $52,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Assistant Restaurant Manager
Confidential —Cleveland, OH
- $60,000 - $70,000 a year
- Full-time
- Bar
- Marketing
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Supervisor - Airport Operations
United Airlines —Cleveland, OH
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
6d
Shift Manager
Rust Belt Recruiting —Eastlake, OH
- $85,000 a year
- Mid-level
- Supervising experience
- Organizational skills
- 401(k) matching
Quick Apply
Full-Time Assistant Store Manager (New Store)
Aldi —University Heights, OH
- $25.50 - $26.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
Production Supervisor
Hunter International, Inc —Euclid, OH
- $65,000 - $70,000 a year
- Mid-level
- Leadership
- Communication skills
Quick Apply
Production Supervisor
Dura-Line —Elyria, OH
- $64,000 - $96,000 a year
- Overtime
- Background check
- Microsoft Excel
- Pass drug screening
- Paid parental leave
- Health savings account
2nd Shift Shop Supervisor
Cleveland Controls —Cleveland, OH
- $31.25 - $33.50 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Area Manager
Great Work! Employment Services —Wickliffe, OH
- $100,000 - $150,000 a year
- Weekends as needed
- Bachelor's degree
- In-person
- Senior level
- Dental insurance
Quick Apply
Full-Time Store Manager Trainee
Aldi —Cleveland, OH
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
13d
Service Supervisor
Kone —Cleveland, OH
- $105,100 - $137,970 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Supplemental Production Supervisor
Ford Motor Company —Avon Lake, OH
- $74,300 - $124,500 a year
- Weekends as needed
- Military
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
Senior Production Supervisor
Ford Motor Company —Avon Lake, OH
- $99,100 - $166,200 a year
- Weekends as needed
- Military
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
10d
Manager Station Operations
Alaska Airlines —Cleveland, OH
- $94,400 - $130,150 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
5d
Lead Production Supervisor
Ford Motor Company —Avon Lake, OH
- $99,100 - $166,200 a year
- Weekends as needed
- Hybrid work
- Military
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
Warehouse Supervisor
W.W. Grainger —Macedonia, OH
- $62,300 - $103,900 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Dental insurance
Online Order Filling Team Supervisor
Walmart —Parma, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
4d

I want to receive the latest job alert for supervisor in cleveland oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supervisor jobs near cleveland oh

Customer Outcomes Manager (COM II)

Roundstone -
Rocky River, OH

Quick Apply

Job Details

13 days ago

Qualifications

Customer communication

Full Job Description

Role Description

The Customer Outcomes Manager (COM II) is the operational backbone of the outcomes management territory — the role that turns process, documentation, and data into a client experience clients trust. Working alongside the Regional Practice Leader, Strategic COM, and Service COM, the COM II ensures every renewal, plan document, and reporting touchpoint reflects accuracy and foresight, directly shaping client retention and confidence in our Third-Party Administrator offerings. This is a highly detailed role by design: the precision here is what allows the rest of the territory team to operate strategically.

Key Responsibilities

Renewal & Plan Documentation

Owns the accuracy and timing of every renewal cycle so clients experience continuity, not disruption.

Manage the full renewal and termination process for Bywater, our in-house third-party administrator offering, from initial planning calls through final documentation
Prepare and maintain accurate plan documents and client amendments, including required compliance updates
Handle renewal-related billing, accounting, and invoicing needs

Client & Advisor Support

Anticipates issues and translates data into insight so clients see us as a strategic partner, not just a processor.

Serve as a go-to resource for advisors and employer groups, resolving complex questions and service issues
Lead client business reviews and proactive, data-informed check-ins based on account activity
Set clear expectations with clients and advisors on process and timing, and keep them informed of updates
Review audit findings and cost trends with advisor partners

Reporting & Systems

Keeps the data and platforms clients and the team rely on accurate, current, and actionable.

Own reporting accuracy and platform administration for assigned clients, including system access and data integrity
Translate data into insights and trends that inform client and business strategy
Track and manage service requests through internal systems
Flag significant claims activity to the appropriate stakeholders

Subject Matter Expertise & Training

Serves as the territory's expert resource so clients and teammates get answers with confidence and speed.

Act as a subject matter expert on third-party vendor partners
Support system updates and stay current on platform changes

Risk & Process

Looks ahead of the work — flagging risk early and improving how the territory operates, not just executing what's in front of them.

Identify and escalate risk management concerns, and act as a cost containment liaison for assigned clients
Drive process improvement and contribute to quarterly goals aligned with business priorities

This Job Is For You If...

You like being the person who knows how things actually work — the systems, the forms, the fine print — and you take pride in getting it right
You're energized by variety: one hour you're deep in a renewal packet, the next you're walking an advisor through a claim edit
You're naturally organized and don't let details slip, even when the workload is heavy
You see the strategic weight in the details — you know that flawless execution is what earns a client's trust
You want to build toward strategic account ownership and see this depth of operational fluency as the strongest foundation for that growth
You work well as part of a team, supporting teammates rather than operating solo

Qualifications

Prior experience in health insurance, stop loss, or self-funded benefits administration preferred
Strong attention to detail and comfort working across multiple systems and reporting tools
Salesforce experience preferred
Excellent written and verbal communication skills
Ability to manage competing priorities across a portfolio of groups

More About Roundstone:

Headquartered in Rocky River, Ohio, Roundstone is proud to be a Northeast Ohio Top Workplace, as recognized by The Plain Dealer and cleveland.com, based on anonymous employee feedback. We foster a supportive, values-driven culture where employees feel engaged, valued, and celebrated. Roundstone has also been named an Inc. 5000 award recipient for eight consecutive years, reflecting our continued growth and success.Roundstone’s core values are evident every day and are shared with the community through the sponsorship of community events and outreach.

Our Core Values

Live well: Be healthier and bring positive energy to all you do.
Work smarter: Get things done, better.
Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.

Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey:

https://go.cultureindex.com/p/Otlze7WSeq2m4au29v2m

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Quick Apply

Refine Your Search

supervisor jobs in cleveland oh

Customer Outcomes Manager (COM II)

Customer Service Manager

Senior Manager, HMG Central Intake & Referral

Group Home Manager

Assistant Restaurant Manager

Supervisor - Airport Operations

Shift Manager

Full-Time Assistant Store Manager (New Store)

Production Supervisor

Production Supervisor

2nd Shift Shop Supervisor

Area Manager

Full-Time Store Manager Trainee

Service Supervisor

Supplemental Production Supervisor

Senior Production Supervisor

Manager Station Operations

Lead Production Supervisor

Warehouse Supervisor

Online Order Filling Team Supervisor

I want to receive the latest job alert for supervisor in cleveland oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected