Top 349 Technical account manager Jobs in Cleveland Oh

Engagement Manager (Base Salary + Sales Incentives)
FIT Technologies —Cleveland, OH
- $50,000 - $65,000 a year
- Weekends as needed
- Background check
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Program Manager (Launch Engineer)
Anchor Manufacturing Group, Inc. —Cleveland, OH
- $75,000 - $110,000 a year
- Full-time
- Background check
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Technical Account Manager - Coatings and Sealants
Hunter International, Inc —Cleveland, OH
- $75,000 a year
- Bachelor of Science
- Mid-level
- Residential
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Outside Sales Representative
Rose Pest Solutions —Broadview Heights, OH
- $5,000 a month
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Profit sharing
- Paid holidays
Technical Account Manager (vCIO)
Ohio Business Machines —Cleveland, OH
- $50,000 - $55,000 a year
- HIPAA
- Continuous improvement
- Senior level
Quick Apply
2d
Field Service Technician
State Industrial Products —Cleveland, OH
- $42,000 - $45,000 a year
- Full-time
- Hybrid work
- Inventory management
- Computer literacy
- Mid-level
- Wellness program
- Disability insurance
Quick Apply
Electrical Test Equipment Sales Rep (Utility / NETA)
ProgUSA LLC —Ohio
- $130,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Driver's License
- Health insurance
- Paid time off
Quick Apply
2d
Associate Technical Account Manager
Yardi Systems, Inc. —Cleveland, OH
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Profit sharing
Technical Service Engineer, Medical Polymers
Lubrizol —Brecksville, OH
- Full-time
- Microsoft Outlook
- Bachelor of Science
- 3 years
- Health savings account
- Paid holidays
Strategic Major Account Manager, Spectrum Business
SPECTRUM —Independence, OH
- $57,400 - $95,000 a year
- Clean driving record
- Microsoft Outlook
- English
- Opportunities for advancement
7d
Sales Manager - Automotive Manufacturing
Welser Profile North America —Valley City, OH
- $95,000 - $130,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Project Manager - Aerospace & Defense
JBC Technologies —North Ridgeville, OH
- $75,000 - $95,000 a year
- Full-time
- Engineering
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Strategic Accounts Coordinator II - Utility
Irby Utilities —Mentor, OH
- Call employer
- ERP systems
- Research
- Mid-level
- Paid holidays
- Disability insurance
Key Accounts Manager
Safran Electrical & Power —Twinsburg, OH
- $58,881.62 - $70,911.20 a year
- Full-time
- Up to 50% travel
- Office
- Travel
- Relocation assistance
- Dental insurance
Quick Apply
Account Administrator
J. Kent Staffing —Beachwood, OH
- $45,000 a year
- Full-time
- Background check
- Basic math
- ERP systems
- Profit sharing
- Paid holidays
Quick Apply
10h
Account Manager
EMERSE SALES US INC —Cleveland, OH
- $90,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
- Health insurance
- 401(k) matching
Quick Apply
3d
Manager, IT Infrastructure
Audio-Technica U.S., Inc. —Stow, OH
- Full-time
- Hybrid work
- Background check
- 7 years
- Computer Science
- Health savings account
- Health insurance
Quick Apply
17h
Account Manager - Power & Infrastructure Solutions
Rust Belt Recruiting —Independence, OH
- $60,000 - $85,000 a year
- Office
- Bachelor's degree
- Organizational skills
Quick Apply
14d
Inside Sales Representative
Action Industries —Strongsville, OH
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Paid holidays
- Health insurance
Quick Apply
1d
Client Operations Coordinator (Entry-Level, Leadership Track)
Cal Sales Embroidery and Screen Printing —Columbia Station, OH
- $15 - $20 an hour
- 8 hour shift
- Google Workspace
- ERP systems
- Office
- Paid holidays
- Paid time off
Quick Apply
1d

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Engagement Manager (Base Salary + Sales Incentives)

FIT Technologies -
Cleveland, OH

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Military leave
Paid time off
Paid military leave
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Professional development assistance
Life insurance
Referral program

Qualifications

Term negotiation
Managing customer accounts
Customer communication
Teamwork
Confidential information handling
Sales contract management
Customer relationship building
Client rapport building
Account development
Driver's License
Bachelor's degree
Organizational skills
Contracts
CRM system proficiency

Full Job Description

Summary

The Engagement Manager is a key client-facing role responsible for cultivating strong, trust-based relationships and driving revenue growth through a consultative inside-sales approach. This role blends strategic account management with day-to-day sales execution, utilizing established methodologies such as the Sandler Selling System to support client satisfaction, retention, and account expansion.

The Engagement Manager develops a clear understanding of client goals and maintains a working knowledge of FIT’s products and services to proactively recommend solutions that deliver long-term value. This role is accountable for completing the activities outlined in their sales cookbook and consistently progressing toward defined KPIs and role-specific performance outcomes.

Key Responsibilities

Client Engagement + Sales Execution

Serve as the primary liaison for strategic client communications, conflict resolution, pricing negotiations, and expectation management.
Manage a portfolio of clients, applying consultative selling techniques to identify and pursue upsell and cross-sell opportunities aligned with client needs and FIT’s offerings.
Partner with internal teams to develop proposals, pricing strategies, and renewal plans.
Drive client retention and expansion through proactive account planning, growth opportunity identification, and churn-risk mitigation.
Organize and lead client IT roadmap discussions; ensure service agreements and CRM records accurately reflect current client needs and opportunities.
Educate clients on IT best practices, service utilization, and ongoing improvement recommendations.
Plan and facilitate client meetings, product demonstrations, and presentations.
Establish and maintain appropriate meeting cadence for IT Strategy and Business Reviews (weekly, monthly, quarterly, etc.).

Sales Enablement + Operational Execution

Apply the Sandler Selling System or similar methodology to ensure consistent use of consultative sales best practices.
Maintain strong CRM hygiene to ensure accurate tracking of sales activities, client interactions, and partnership information.
Build new and renewal contracts using the company’s contract management tool and track business opportunities in the CRM.
Provide internal reporting and performance metrics to the Client Engagement Team and leadership as requested.
Review monthly client invoices proactively and manage contract renewals in alignment with company policy.

Cross-Functional Collaboration

Collaborate closely with service delivery, technical, and project teams to ensure client goals are fully understood, communicated, and met.
Participate in early-stage project discovery and proposal reviews to ensure alignment with best practices and client expectations.

Required Qualifications

BA/BS degree or equivalent work experience.
Familiarity with the Sandler Selling System or equivalent sales methodology.
Experience with CRM tools and contract management systems.
Demonstrated ability to manage multiple accounts and initiatives simultaneously.
Strong organizational skills with the ability to meet deadlines with minimal supervision and high attention to detail.
Ability to thrive in a fast-paced, high-growth, and evolving environment.
Ability to build and maintain long-term client relationships.
Strong presentation, negotiation, and expectation setting skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to maintain confidentiality regarding all FIT and client/prospect information accessed or processed through systems and business relationships.

Preferred Qualifications

3-5 years of experience in a client-facing B2B sales or sales support role (inside or outside sales), ideally within IT services or SaaS.
Proven track record of meeting or exceeding sales targets through consultative selling
Experience in IT or within a Managed Service Provider (MSP) environment.

Working Conditions + Physical Requirements

This position primarily operates in a professional office environment and requires prolonged periods of sitting, extensive computer use, and regular operation of standard office equipment, including a computer, keyboard, mouse, and related technology. The role requires local travel to client meetings, conferences, and other business-related events, with occasional long-distance travel as business needs dictate. A valid driver’s license, a satisfactory driving record, and current personal auto insurance policy are required. The position may require occasional evening or weekend work to support meetings, events, or project deadlines. The ability to lift and carry IT hardware and equipment as needed is also required.

How to Apply + Additional Information

To apply, submit an application online through our Career Center.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice. Nothing in this job description creates an employment contract, implied or otherwise.

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Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with more than 140 staff supporting clients through Ohio and in metropolitan areas across 15 + states.

FIT Technologies offers a comprehensive benefits package, including:

· Health, dental, vision, and voluntary life insurance

· Company-paid life insurance and long-term disability

· Paid time off and 9 paid holidays

· Paid military leave

· Paid parental leave

· Employee Stock Ownership Plan (ESOP)

· 401(k) with company match

· Dependent Care FSA

To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco or vape users.

FIT Technologies is an equal opportunity employer and welcomes diversity in our workforce. We do not discriminate – and take active steps to prevent discrimination – in employment, recruitment, compensation, promotion, termination, or any other employment practice on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran status, sexual orientation, gender identity, or gender expression.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical account manager jobs in cleveland oh

Engagement Manager (Base Salary + Sales Incentives)

Program Manager (Launch Engineer)

Technical Account Manager - Coatings and Sealants

Outside Sales Representative

Technical Account Manager (vCIO)

Field Service Technician

Electrical Test Equipment Sales Rep (Utility / NETA)

Associate Technical Account Manager

Technical Service Engineer, Medical Polymers

Strategic Major Account Manager, Spectrum Business

Sales Manager - Automotive Manufacturing

Project Manager - Aerospace & Defense

Strategic Accounts Coordinator II - Utility

Key Accounts Manager

Account Administrator

Account Manager

Manager, IT Infrastructure

Account Manager - Power & Infrastructure Solutions

Inside Sales Representative

Client Operations Coordinator (Entry-Level, Leadership Track)

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