Top 3 Customer success manager Jobs in Clio, Mi

Account Manager
Advanced Rehab Management Services —Grand Blanc, MI
- From $50,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Account Manager
Advanced Rehab Management —Grand Blanc, MI
- $50,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
Quick Apply

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Account Manager

Advanced Rehab Management Services
Grand Blanc, MI

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Teamwork
Problem-solving
CRM system proficiency
Video conferences (communication methods)
Business operations
Associate's degree
Account management

Full Job Description

Client Account Manager

Relationship Management | Client Success | Business Operations

Are you someone who builds strong relationships, solves problems, and makes sure things actually get done?

We're looking for a Client Account Manager to own relationships with a portfolio of clients and help ensure they have an exceptional experience with our company.

At Advanced Rehab Management Services, we're a growing healthcare technology company. Through our proprietary BOOST platform, we help physical therapy providers maximize reimbursement on Workers' Compensation and Auto claims—helping them increase revenue and grow their practices.

This is a great opportunity for someone with experience in account management, customer success, client services, or another relationship-focused role who enjoys being the person clients trust to find answers and move things forward.

What You'll Do

Serve as the primary point of contact for assigned client accounts
Build strong, long-term relationships through proactive communication and follow-up
Lead regular client check-ins, status meetings, and quarterly business reviews
Monitor account activity and identify potential concerns before they become larger issues
Coordinate with Operations, Technology, Finance, and other internal teams to resolve client needs
Track open items and take ownership of follow-through from start to finish
Review account trends and identify opportunities to improve client engagement and results
Support client retention, renewals, and re-engagement efforts
Maintain accurate account documentation and reporting

What We're Looking For

You may be a great fit if you:

Hold a bachelor's degree in business, healthcare administration, communications, or a related field
Have 2+ years of experience in account management, customer success, client services, customer service, or a related role
Are a strong communicator who enjoys building professional relationships
Take ownership and don't let things fall through the cracks
Are proactive and comfortable identifying problems before someone asks
Can manage multiple client needs and priorities at the same time
Are comfortable reviewing data and using it to understand what's happening within an account
Work well across departments and know how to drive an issue toward resolution
Are comfortable learning new technology and systems

Equal Opportunity Employer

Advanced Rehab Management Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

Advanced Rehab Management Services maintains a nicotine-free workplace. The use of tobacco and nicotine products is prohibited on company premises.

Pay: From $50,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have at least two years of professional experience managing client relationships, customer accounts, or business operations?
Have you been responsible for serving as the primary point of contact for customers or clients?
Are you comfortable communicating professionally by phone, email, and virtual meetings?
Do you have a bachelor's degree from an accredited college or university?

Ability to Commute:

Grand Blanc, MI 48439 (Required)

Work Location: In person

Quick Apply

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