Top 590 Customer support & client services Jobs in Clovis, Ca

Sales Support Analyst
Word & Brown Companies —California
- $24 an hour
- Temporary
- Remote
- Microsoft Word
- Salesforce
- HIPAA
- Health insurance
Quick Apply
7d
Community Relations Director
Paintbrush Assisted Living —Fresno, CA
- $82,000 - $85,000 a year
- Full-time
- 18 years or older
- Sales
- Marketing
- Health savings account
- Health insurance
Quick Apply
6d
Entry Level Insurance Sales Agent - Hybrid Remote (CA)
Bankers Life —Fresno, CA
- $50,000 - $100,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Bus Driver - Shuttle Driver - Non-airbrake - Sign-On Bonus $2500
WeDriveU —Fresno, CA
- $23.02 an hour
- Full-time
- CDL B
- Background check
- Clean driving record
- Commuter assistance
- Paid holidays
Quick Apply
Law Firm Receptionist
Paboojian & Bell, Inc. —Fresno, CA
- $22 - $25 an hour
- Full-time
- Mid-level
- Microsoft Office
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Camp Systems International —Clovis, CA
- $19 - $23 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Entry level
Quick Apply
Front Office Associate
DTL Transport Inc —Fresno, CA
- $20 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
1d
Office Assistant
CALIFORNIA AUTISM CENTER —Fresno, CA
- $18 - $20 an hour
- Part-time
- Bilingual
- Sanitation
- Office
- AD&D insurance
- Health insurance
Quick Apply
17h
Administrative Assistant
Sebastian Corp —Fresno, CA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Opportunities for advancement
Quick Apply
Intake Coordinator
Compassionate Care Home Health Agency —Fresno, CA
- $21 - $25 an hour
- Full-time
- Spanish
- Sales
- Medical office experience
- Mileage reimbursement
- Paid holidays
Quick Apply
Fresno, CA - Bail Consultant Trainee (Paid Training)
Aladdin Bail Bonds —Fresno, CA
- $40,000 - $100,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Dispatcher - Frenso
WeDriveU —Fresno, CA
- $23.02 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Receptionist
Osaic —Fresno, CA
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
5d
Client Relations Specialist
Maxim Healthcare —Fresno, CA
- $23 an hour
- Full-time
- Microsoft Excel
- High school diploma or GED
- Case management
- Profit sharing
- Commuter assistance
Quick Apply
2d
Administrative Assistant (Part-Time)
State Center Community College District —Fresno, CA
- $29.70 - $36.53 an hour
- Overtime
- Computer literacy
- HIPAA
- English
TEMPORARY Administrative Assistant
State Center Community College District —Fresno, CA
- $29.70 - $36.53 an hour
- Temporary
- Computer literacy
- HIPAA
- English
Administrative Assistant
State Center Community College District —Fresno, CA
- $61,777 - $75,977 a year
- Overtime
- Computer literacy
- HIPAA
- English
Customer Service Associate
California Scuba Center —Clovis, CA
- $16.90 an hour
- 8 hour shift
- High school diploma or GED
- US work authorization
- In-person
- Employee discount
- Flexible schedule
Quick Apply
14d
Housing Navigator
Independent Living Systems —Madera, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years
Quick Apply
Driver and Facilities Associate
Revivn —Fresno, CA
- $23 - $27 an hour
- Overtime
- Clean driving record
- Mid-level
- Office
14d

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Sales Support Analyst

Word & Brown Companies
California

Quick Apply

Job Details

Temporary
$24 an hour
7 days ago

Benefits

Health insurance

Qualifications

Microsoft Word
Benefits administration
HIPAA compliance
Spreadsheets
Salesforce
HIPAA
English
Administrative experience
High school diploma or GED
Healthcare privacy protection
Phone call management
Life & Health Insurance License
Office experience

Full Job Description

Purpose of Position:

*This is a seasonal position.

To streamline workflow in the Sales Department and assist Sales Reps as needed with quotes, sales, and services of small group and group-related products. In addition, position will review group applications based on carrier guidelines. Position will also follow up with Brokers and Sales Reps for pending items; Position may require mandatory overtime during months of heavy volume.

Essential Functions:

Demonstrates adherence to our published core values of Integrity, Service, Passion, Innovation, Accountability, and Respect on a consistent basis in the performance of your position.

Quoting Inbox

Review quote request for required information: ER zip, EE info etc. and oversee submission and accurate receipt from Shared Services.
Report quote errors to RVP (shared services).

Quoting

Assist with sales teams with quotes, sales and services of group health and ancillary products.
Be proficient in WBQuote
Create spreadsheets in both market segments for medical and ancillary.
Process New Hire Worksheets.
Be proficient in the Ancillary RFP Process
Backup for ISR proposal distribution including executive summaries
Beta testing quotes and provide feedback to IT as needed.

Enrollments

Assist Sales Team with scheduling enrollments, ordering, maintaining, and coordinating all enrollment materials. Contact brokers and clients to set up enrollments. Confirm plan choices, contributions, addresses and phone numbers and communicate this information to the Sales Team.
Update quote to reflect plan selections and contributions.
Run employee worksheets.

Office Administration

Assist with Office reports (training hours), Concur, check requests, POs, broker relations, and outside vendors (i.e POP & Cobra) as needed.
Schedule carrier, vendor, and internal meetings.
Assist with setting up and ordering supplies, preparing materials, kits, and quotes for the Region's seminars and broker events. Order and coordinate giveaways and food with RVP.
Order all supplies as needed by sales team

Underwriting

Maintain familiarity with current underwriting guidelines.
Answer pre-sale underwriting questions for brokers and sales team.
Scrub new case submissions for deal killers.
Verify case submission is complete via SF tickets
Review pending items for accuracy in a fast-paced environment.
Work with the underwriting team to meet 24 hour turn time by prioritizing the day’s workflow.
Provide excellent Customer Service to internal and external customers.
Provide team underwriting updates based on cases submitted.

Renewals

Support retention efforts including pulling renewals on behalf of ISRs/RSM’s

Salesforce

Update daily activities in the system.
Check client information and update as requested.
Submit tickets for service.

Client Experience

Submit CX tickets on behalf of sales team/brokers.
Research client/broker service requests.
Retrieve ID cards.
Lookup Providers and medications.
Verify group enrollment.
Misc. customer service issues.

Miscellaneous:

On-site or remote attendance and punctuality are essential functions of the job.
Performs other business tasks or functions as assigned.
New Hire Onboarding Assistance and training schedules

Knowledge, Skills & Abilities Required:

Must speak fluent English and communicate effectively.
Must have at least two plus (2+) years’ experience in an office administrative role, or 2+ years of sales support role or with group insurance plans preferred.
Must have strong people skills, strong phone skills and ability to prioritize.
Must be detail-oriented, able to work independently in a fast-paced environment with constantly changing parameters.
Must be proficient in Word and Excel.
Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Educational Requirements:

High school diploma or equivalent required.
College degree preferred and industry designations helpful, but not required.
CA Life & Health license required. If successful applicant does not have insurance license, he/she will be required to obtain one within three (3) months of date of hire.

Physical Requirements:

Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Pay: $24.00 per hour

Education:

High school or equivalent (Required)

Experience:

Benefits administration: 2 years (Preferred)
Sales support: 3 years (Required)
Office: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer support & client services jobs in clovis, ca

Sales Support Analyst

Community Relations Director

Entry Level Insurance Sales Agent - Hybrid Remote (CA)

Bus Driver - Shuttle Driver - Non-airbrake - Sign-On Bonus $2500

Law Firm Receptionist

Customer Service Representative

Front Office Associate

Office Assistant

Administrative Assistant

Intake Coordinator

Fresno, CA - Bail Consultant Trainee (Paid Training)

Dispatcher - Frenso

Receptionist

Client Relations Specialist

Administrative Assistant (Part-Time)

TEMPORARY Administrative Assistant

Administrative Assistant

Customer Service Associate

Housing Navigator

Driver and Facilities Associate

I want to receive the latest job alert for customer support & client services in clovis, ca

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