Top 33 Service desk Jobs in Coleman Falls Va

Tier 1 Help Desk Technician (Entry Level / MSP)
Computer Exchange Service and Sales —Lynchburg, VA
- $18 - $25 an hour
- Full-time
- Windows
- High school diploma or GED
- In-person
- Paid holidays
- 401(k)
Quick Apply
13d
IT Support Technician
DBM GLOBAL INC —Lynchburg, VA
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
Information Desk Associate
City of Lynchburg, VA —Lynchburg, VA
- $39,520 a year
- Overtime
- Microsoft Excel
- Writing skills
- Basic math
- Health insurance
- Dental insurance
3d
IT Computer Lab Apprentice
Liberty University —Lynchburg, VA
- $12.77 - $19.23 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Tuition reimbursement
Apprentice - IT Helpdesk Campus Support
Liberty University —Lynchburg, VA
- $12.77 - $19.23 an hour
- Full-time
- Hybrid work
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Tuition reimbursement
4d
IT Specialist II
Bedford County, Virginia —Bedford, VA
- $52,000 - $55,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- System design
6d
Part Time Hotel Desk Agent
Spark by Hilton —Lynchburg, VA
- From $13.50 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Employee discount
Quick Apply
Client Care Specialist (Front Desk)
Light Counseling —Forest, VA
- Part-time
- Private practice
- Clean driving record
- Microsoft Excel
- 401(k) matching
- Opportunities for advancement
Quick Apply
Front Desk Agent
Courtyard Lynchburg —Lynchburg, VA
- $13 - $14 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Level 2 IT Support Technician (MSP / VoIP)
Computer Exchange Service and Sales —Lynchburg, VA
- $38,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- 401(k)
- 401(k) matching
Quick Apply
13d
Front Desk Agent-partime
Holiday Inn Express Lynchburg —Lynchburg, VA
- $14.00 - $14.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
FAC Front Desk Worker
Sweet Briar College —Sweet Briar, VA
- Part-time
- CPR Certification
- Sanitation
- University
3d
Administrative Assistant Part-Time- Preston Library
Virginia Military Institute —Lexington, VA
- Part-time
- High school diploma or GED
- Military encouraged
- Entry level
Front Desk Representative
Comfort Inn by Choice Hotels —Lynchburg, VA
- $14.50 - $15.00 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Employee discount
Quick Apply
14d
Front Desk Associate - Medical office
Credence Behavioral Health PLLC —Lynchburg, VA
- From $15 an hour
- Part-time
- Background check
- Computer literacy
- HIPAA
Quick Apply
5d
Front Desk Agent
PK Hospitality LLC —Lynchburg, VA
- $13.00 - $14.15 an hour
- Part-time
- Spanish
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
13d
Administrative Assistant II for Campus Logistics
Liberty University —Lynchburg, VA
- $18.27 - $21.15 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Computer literacy
- Health insurance
- Tuition reimbursement
Front Desk Administrator - PeaksView Dental
Talent For Dental —Bedford, VA
- $18 - $22 an hour
- Full-time
- Dental office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Front Desk Agent
Craddock Terry Hotel, Tribute Portfolio Marriott —Lynchburg, VA
- From $13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
- 401(k)
- Paid time off
Quick Apply
11d
Concierge
RUNK & PRATT HEALTH CARE ENT INC —Lynchburg, VA
- $13 - $15 an hour
- Background check
- Current TB test
- Computer literacy
Quick Apply
11d

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service desk jobs near coleman falls va

Tier 1 Help Desk Technician (Entry Level / MSP)

Computer Exchange Service and Sales
Lynchburg, VA

Quick Apply

Job Details

Permanent | Full-time
$18 - $25 an hour
13 days ago

Benefits

Paid holidays
401(k)
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

At Computer Exchange, we provide Managed Services (MSP) and VoIP solutions to businesses throughout Central Virginia. Our mission is to keep local businesses operating smoothly with dependable, fast, and friendly IT support.

We are looking for a motivated Tier 1 Help Desk Technician to join our growing team. This is an ideal role for someone starting their career in IT or an entry-level professional looking to gain hands-on experience across desktop support, network fundamentals, and cloud services in a fast-paced MSP environment.

Job Summary

As a Tier 1 Technician, you are the first point of contact for client technical issues. You will be responsible for answering inbound help desk calls, creating and triaging support tickets, performing initial hardware and software troubleshooting, and providing exceptional customer service.

Key Responsibilities

First-Line Customer Support: Answer incoming technical support phone calls with a helpful, professional attitude and gather necessary details to open help desk tickets.
Basic Desktop Support: Troubleshoot everyday computer issues involving Windows, Microsoft 365, web browsers, local printers, and peripheral devices.
Account & Access Management: Assist clients with password resets, user onboarding/offboarding, and basic Microsoft 365 permissions.
Hardware Setup & Bench Work: Unbox, configure, and deploy new desktops, laptops, and basic peripherals for business clients.
VoIP & Phone Support: Perform basic troubleshooting for IP desk phones and softphone applications.
Ticket Management & Escalations: Maintain accurate and timely documentation of all troubleshooting steps in our ticketing system, resolving entry-level tickets or escalating complex issues to Level 2/3 engineers when appropriate.

Qualifications & Skills

Experience / Education: High school diploma or equivalent required. Prior experience in customer service, call center, or computer repair is a strong plus (compTIA A+ or IT coursework preferred, but not strictly required).
Technical Aptitude: Strong foundational understanding of PC hardware, Windows OS, basic networking concepts (Wi-Fi, local network connectivity), and general software applications.
Customer-First Mindset: Outstanding communication skills on the phone, patience with non-technical users, and a professional demeanor.
Core Qualities: Highly organized, detail-oriented, eager to learn new technologies, and comfortable multitasking in a fast-moving environment.

Benefits

Competitive hourly pay based on experience
Paid Holidays
Clear pathway for internal career growth into Level 2/Level 3 technical roles
Hands-on experience with enterprise-grade IT systems and tools
Supportive, collaborative team culture

How to Apply

Please submit your resume along with a brief note explaining why you're interested in building your IT career with Computer Exchange.

Pay: $18.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in coleman falls va

Tier 1 Help Desk Technician (Entry Level / MSP)

IT Support Technician

Information Desk Associate

IT Computer Lab Apprentice

Apprentice - IT Helpdesk Campus Support

IT Specialist II

Part Time Hotel Desk Agent

Client Care Specialist (Front Desk)

Front Desk Agent

Level 2 IT Support Technician (MSP / VoIP)

Front Desk Agent-partime

FAC Front Desk Worker

Administrative Assistant Part-Time- Preston Library

Front Desk Representative

Front Desk Associate - Medical office

Front Desk Agent

Administrative Assistant II for Campus Logistics

Front Desk Administrator - PeaksView Dental

Front Desk Agent

Concierge

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