Top 35 Guest service agent Jobs in Collierville Tn

Front Desk Agent
Home2 Suites by Hilton Memphis Wolfchase Galleria —Bartlett, TN
- $14.50 - $16.00 an hour
- Overnight shift
- In-person
- Entry level
- Resort
- 401(k)
- Employee discount
Quick Apply
10h
Front Desk Agent
HILTON MEMPHIS —Memphis, TN
- $15 an hour
- Word processing
- Computer literacy
- Basic math
Quick Apply
Front Desk Agent
Hilton Garden Inn/Home 2 Suites Memphis East Germantown - Desai Hotel Group, LLC —Germantown, TN
- $15 - $16 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Services Manager
SOUTHWIND LODGING LLC —Memphis, TN
- Weekends as needed
- Mid-level
- Hotel
- Leadership
- Paid time off
Quick Apply
Front Desk Agent
Memphis RiverLine Hotel —Memphis, TN
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
3d
Full Time Guest Service Agent - Holiday Inn Express Memphis Southwind
ROYAL LIVING MEMPHIS LLC —Memphis, TN
- $15 an hour
- Weekends as needed
- Mid-level
- Hotel
- 2 years
- Paid time off
Quick Apply
Guest Service Agent
Courtyard by Marriott Memphis East Bill Morris Parkway —Memphis, TN
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Employee assistance program
Quick Apply
Front Desk Agent
Marriott International, Inc —Germantown, TN
- $13 - $15 an hour
- Full-time
- Sales
- Research
- Hotel
Guest Service Agent / Front Desk Clerk at TownePlace Suites by Marriott Olive Branch MS
CAPITAL HOTELS LLC —Olive Branch, MS
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Courtyard Memphis Southaven —Southaven, MS
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Express (HANUMAN LLP) —Germantown, TN
- $12.50 - $14.00 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Guest Service Agent
Fairfield Inn & Suites Arlington —Arlington, TN
- Overtime
- Computer literacy
- Hotel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent - Best Western Plus
CRAFT-GOODMAN LODGING LLC —Olive Branch, MS
- Full-time
- Mid-level
- Hotel
- 2 years
- Paid time off
Quick Apply
Front Desk Agent
MCR Hotels —Southaven, MS
- $15 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Residence Inn Memphis Southaven —Southaven, MS
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Employee discount
Quick Apply
FRONT DESK
NMS HOTELS LLC —Olive Branch, MS
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Manager
Home2 Suites by Hilton Memphis Downtown —Memphis, TN
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- ServSafe
- Customer service
- Free parking
- Health insurance
Quick Apply
Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Hotel Front Desk Agent / Night Auditor
Townehome Inn and Suites Cordova —Cordova, TN
- $11 - $13 an hour
- Temporary
- Hotel
- 21 years or older
- Computer skills
- Employee discount
Quick Apply
6d
Guest Service Agent
Hu Hotel —Memphis, TN
- $14 - $15 an hour
- Part-time
- Bilingual
- Computer skills
- In-person
- Flexible schedule
Quick Apply
6d

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guest service agent jobs near collierville tn

Front Desk Agent

Home2 Suites by Hilton Memphis Wolfchase Galleria
Bartlett, TN

Quick Apply

Job Details

Full-time
$14.50 - $16.00 an hour
10 hours ago

Benefits

401(k)
Employee discount

Qualifications

Foreign language proficiency
Resort experience
Multilingual
Night audit
Multi-line phone systems

Full Job Description

Overview
Join our dynamic hospitality team as a Front Desk Agent, where your energy and enthusiasm will create memorable experiences for our guests from the moment they arrive. In this vital role, you will be the welcoming face of our resort, ensuring smooth check-ins, providing exceptional guest services, and maintaining a warm, professional atmosphere. Your multitasking skills and hospitality expertise will help foster guest satisfaction and loyalty, making every stay special. This paid position offers an exciting opportunity to develop your hotel management skills while delivering top-tier customer service in a vibrant environment.

Responsibilities

Greet guests warmly upon arrival, ensuring a friendly and professional first impression
Manage check-in and check-out procedures efficiently using multi-line phone systems and hotel management software
Handle guest inquiries, requests, and complaints with promptness and positive attitude to ensure guest satisfaction
Maintain accurate reservation records, process payments, and update guest information securely
Provide detailed information about hotel amenities, local attractions, and services to enhance guest experience
Coordinate with housekeeping and maintenance teams to address guest needs swiftly and effectively
Uphold phone etiquette standards when communicating with guests and vendors across multi-line phone systems
Assist with night audit procedures when scheduled for overnight shifts to reconcile daily transactions and ensure financial accuracy
Foster guest relations by anticipating needs, offering personalized service, and creating a welcoming environment

Experience

Previous experience in hospitality management or hotel front desk operations is preferred but not required; training will be provided for motivated candidates
Strong customer service skills with the ability to handle diverse guest interactions professionally
Multilingual or bilingual abilities are highly valued to serve our diverse clientele effectively
Familiarity with hotel management software and multi-line phone systems is advantageous
Knowledge of hospitality best practices, including guest relations, phone etiquette, and resort operations, will help you excel in this role
Experience in night audit procedures or hotel experience involving front desk responsibilities is a plus

Embark on a rewarding career where your hospitality talents can shine! We’re committed to supporting your growth while providing an energetic environment that celebrates exceptional guest experiences.

Pay: $14.50 - $16.00 per hour

Benefits:

401(k)
Employee discount

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in collierville tn

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Full Time Guest Service Agent - Holiday Inn Express Memphis Southwind

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Guest Service Agent / Front Desk Clerk at TownePlace Suites by Marriott Olive Branch MS

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Guest Service Agent - Best Western Plus

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Guest Service Representative (Front Desk Agent)

Hotel Front Desk Agent / Night Auditor

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