Top 102 Guest service agent Jobs in Collingdale Pa

Guest Service Agent
Clarion Hotel Philadelphia International Airport —Essington, PA
- Weekends as needed
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d
Guest Service Agent
Holiday Inn & Suites —Drexel Hill, PA
- $16 - $17 an hour
- Part-time
- Background check
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent DoubleTree by Hilton Philadelphia Airport
Schulte Hospitality Group —Philadelphia, PA
- $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Welcome Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
12d
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part Time Night Auditor 11pm-7am
Microtel Inn & Suites by Wyndham Ridley Park, PA —Ridley Park, PA
- $14 an hour
- Part-time
- Computer literacy
- Hotel
- Organizational skills
- Employee discount
- Professional development assistance
Quick Apply
3d
Front Desk Agent
Travelodge by Wyndham Essington —Essington, PA
- $13 - $15 an hour
- Extended hours
- 18 years or older
- English
- Hotel
Quick Apply
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
Courtyard by Marriott Philadelphia City Avenue —Philadelphia, PA
- Weekends as needed
- English
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
On Call Front Desk Agent
Four Seasons —Philadelphia, PA
- Part-time
- Hotel
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
Front Desk Associate
Sonesta Select —Philadelphia, PA
- $15 - $17 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Accounting
- Employee discount
Quick Apply
Front Desk Agent
Hilton City Ave —Philadelphia, PA
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
SH City AVE —Philadelphia, PA
- Full-time
- Basic math
- English
- Hotel
Quick Apply
Hotel Front Desk Agent
Delta Hotel Philadelphia Airport —Philadelphia, PA
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Services Agent
The Bellevue Hotel —Philadelphia, PA
- $16 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Homewood Suites by Hilton Philadelphia-City Avenue —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
12d
Residence Inn Philadelphia Center City - Front Desk Agent
Aimbridge Hospitality —Philadelphia, PA
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Guest Service Agent
HOME2 Suites Philadelphia Convention Center, —Philadelphia, PA
- $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply

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guest service agent jobs near collingdale pa

Guest Service Agent

Clarion Hotel Philadelphia International Airport
Essington, PA

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
Employee discount
Life insurance

Qualifications

Hotel and accommodations payment processing
Sales transaction processing
Cash register operations
Property management systems (PMS)
Computer skills

Full Job Description

Perks

Medical, Dental & Vision Insurance, Paid Vacation, Paid Personal Days, Paid Holidays, Complimentary Life Insurance, Employee Discounts

Job Summary

As the Guest Service Agent, you will welcome and acknowledge guests in a friendly and professional manner while providing outstanding service. Check-in and check-out guests, settle guests accounts upon check-out, answer incoming calls, make room reservations, answer questions, and resolve guest complaints.

Responsibilities

Welcome and acknowledge guests in a friendly and professional manner both in person and on the phone.
Process guest check-ins and check-outs.
Accurately process all cash and credit card transactions in accordance with established policies and procedures.
Answer phone in a prompt and courteous manner.
Book guest reservations for individuals and/or groups, and process cancellations.
Assist with room blocks, and pre-register groups to ensure a smooth check-in process.
Follow up to ensure all guest requests are fulfilled and/or delivered to ensure guest satisfaction.
Resolve guest complaints, elevating to supervisor if needed.
Answer inquiries about hotel services, in-house events, directions, local attractions, etc.
Upsell rooms where possible to maximize hotel revenue.
Promote teamwork and quality service through daily communications and coordination with other shifts and departments.
Respond to guest questions, complaints and/or requests in a courteous manner to ensure guest satisfaction.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties/tasks as assigned by management.

Skills

Ability to communicate effectively in English.
Great customer service and communication skills.
Basic math or accounting skills.
Ability to problem solve to effectively deal with customers.
Ability to multitask, detail oriented and comfortable with high call volume.
Must have computer skills to operate various property management and reservation systems.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
Must be able to stand for extended periods of time.
Must be able to lift, push, pull, or move object weighing up to 25 lbs.
Ability to work flexible shifts to include days, nights, weekends, and holidays.

Qualifications

High School diploma or equivalent
Previous customer service experience
Previous cash handling experience
Hotel and Front Desk experience a plus

Benefits

Medical, Dental & Vision Insurance
Paid Vacation
Paid Personal Days
Paid Holidays
Complimentary Life Insurance
Employee Discounts

Quick Apply

Refine Your Search

guest service agent jobs in collingdale pa

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I want to receive the latest job alert for guest service agent in collingdale pa

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