Top 811 Patient services representative Jobs in Collingdale Pa

Lead Patient Access Representative
Ophthalmic Partners —Media, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Patient Coordinator
Bryn Mawr Dermatology —Wayne, PA
- $20 - $21 an hour
- Full-time
- Private practice
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Medical Secretary
Holy Family Home —Philadelphia, PA
- Part-time
- Nursing home
- Ability to walk for extended periods
- Computer literacy
- Paid time off
Quick Apply
7d
Patient Services Associate - ED Registration - Hospital of the University of Penn Cedar - PT Days
Penn Medicine —Philadelphia, PA
- Part-time
- Computer literacy
- HIPAA
- English
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Front Office Coordinator ( Part- time)
Medi-Weightloss —Drexel Hill, PA
- $20 - $24 an hour
- Part-time
- Administrative experience
- Clinic
- US work authorization
- Employee discount
Quick Apply
Hospital Concierge Outside - Patient and Guest Relations - Hospital of the Univ of Penn - FT Days
Penn Medicine —Philadelphia, PA
- Full-time
- High school diploma or GED
- Associate's degree
- Outdoor work
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Administrative Registration Assistant- Full Time
Trinity Health Mid-Atlantic —Darby, PA
- Full-time
- High school diploma or GED
- Visual & Performing Arts
- 1 year
- Free parking
- Flexible schedule
11h
Patient Services Rep II-Primary care
Nemours —Media, PA
- Full-time
- Word processing
- Computer literacy
- Primary Care
Patient Care Coordinator
Optimal Health and Performance —Upper Darby, PA
- $18 - $22 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Paid training
- Opportunities for advancement
Quick Apply
Patient Services Coordinator
Penn Medicine —Springfield, PA
- Full-time
- Mid-level
- 3 years
- Master's degree
- Tuition reimbursement
Quick Apply
Patient Services Representative I
GSPP Rehabilitation —Philadelphia, PA
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
Patient Services Outbound Representative
Philips —Malvern, PA
- $16 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Ambassador Hospital Concierge - Patient & Guest Relations - Hospital of the Univ of Penn - FT Days
Penn Medicine —Philadelphia, PA
- Full-time
- Caregiving
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Receptionist/Administrative Assistant
Dr. Robin Lowey & Associates —Philadelphia, PA
- $19 - $20 an hour
- Part-time
- Background check
- Private practice
- Writing skills
Quick Apply
Front Desk Coordinator
vybe urgent care —Folsom, PA
- Full-time
- Urgent Care
- High school diploma or GED
- Communication skills
Quick Apply
Medical Receptionist
Ridley Creek Retina —Media, PA
- $18 - $22 an hour
- Part-time
- Private practice
- Organizational skills
- In-person
- Paid holidays
- Paid time off
Quick Apply
Patient Services Associate
Penn Medicine —Philadelphia, PA
- Surgery
- Master's degree
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Client Solutions Specialist
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
1d

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Lead Patient Access Representative

Ophthalmic Partners -
Media, PA

Quick Apply

Job Details

Full-time
From $25 an hour
12 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Patient scheduling systems
Teamwork
Phone communication
Practice management software
High school diploma or GED
Healthcare referral management
Attention to detail
Health insurance referral requirements
Typing
Process management
Leadership

Full Job Description

Looking for an exciting career in medicine? Join the team at Ophthalmic Partners, PC, a fast-paced, leading-edge ophthalmology practice committed to putting patients first and providing high-quality healthcare for the community.

We are seeking a Lead Patient Access Representative to support both call center and front desk operations. This is a lead-level position. The Lead PAR serves as an experienced resource for Patient Access staff while continuing to actively perform daily responsibilities, including answering calls, scheduling appointments, checking patients in and out, verifying insurance, retrieving referrals, collecting co-pays, entering charges, and assisting with physician schedule changes.

The ideal candidate is professional, organized, patient-focused, and comfortable supporting a high-volume environment while helping maintain consistent service standards across front desk and call center workflows. This position requires the ability to commute between our Marlton, Media, and Bala Cynwyd locations.

Essential Duties and Responsibilities

Answer and process all incoming calls pleasantly, professionally, and efficiently.
Accurately schedule, reschedule, and confirm patient appointments.
Check in and check out patients while ensuring demographic, insurance, and appointment information is accurate.
Collect co-pays and enter charges in accordance with practice procedures.
Verify insurance coverage and retrieve referrals as required.
Communicate with other departments to resolve patient requests, questions, or concerns.
Facilitate physician schedule changes by moving and rescheduling patient appointments.
Answer patient inquiries about insurances accepted, office hours, services, locations, exam fees, and other routine requests for information.
Support both front desk and call center workflows to ensure patients receive timely and accurate assistance.
Triage calls according to practice guidelines and route messages to the appropriate provider, technician, department, or location.
Retrieve and distribute voicemail, web mailbox, and electronic messages as needed.
Provide physician-specific, encounter-specific, and appointment-specific instructions to patients.
Assist team members with routine workflow questions, system navigation, appointment scheduling questions, insurance/referral processes, and patient access procedures.
Help promote consistency in patient access processes across call center and front desk functions.
Serve as a positive example for professional communication, patient service, accuracy, and teamwork.
Escalate operational concerns, workflow barriers, or patient service issues to the Patient Access Manager as appropriate.
Maintain a pleasant, professional demeanor while managing high call volume, front desk activity, and competing priorities.

Lead Role Expectations

This role provides lead support. The Lead Patient Access Representative may assist with training, workflow support, and day-to-day guidance; however, managerial responsibilities such as formal discipline, performance evaluations, scheduling authority, and final employment decisions remain with management.

Support new and existing Patient Access staff with workflow questions and best practices.
Help reinforce practice expectations for accuracy, professionalism, call handling, scheduling, check-in/check-out, co-pay collection, insurance verification, and referrals.
Act as a resource for both front desk and call center processes.
Assist with identifying process gaps and communicating them to management.
Model excellent patient service and professional communication.
Help maintain consistency between locations and departments.

Qualifications Required

High school diploma or equivalent.
Prior experience in customer service, healthcare, medical office operations, call center operations, or front desk patient access.
Strong knowledge of insurance carriers and referral requirements.
Outstanding communication skills and telephone etiquette.
Creative and proactive problem-solving skills.
Excellent computer skills and ability to navigate practice management software.
Strong and accurate typing skills.
Ability to work in a high-volume setting with professionalism and accuracy.

Preferred

Experience in ophthalmology, specialty care, or a multi-location medical practice.
Experience supporting both call center and front desk operations.
Experience assisting with training, onboarding, or workflow support.
Strong understanding of patient scheduling, registration, insurance verification, referrals, co-pay collection, and charge entry.

Skills and Competencies

Professional and courteous communication with patients, physicians, managers, and staff.
Ability to remain calm and organized in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to balance patient service, call volume, front desk responsibilities, and administrative tasks.
Ability to support team members without functioning as a supervisor.
Positive attitude, reliability, accountability, and willingness to help.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to commute between our Marlton, Media, and Bala Cynwyd offices regularly?

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in collingdale pa

Lead Patient Access Representative

Patient Coordinator

Medical Secretary

Patient Services Associate - ED Registration - Hospital of the University of Penn Cedar - PT Days

Patient Access Coordinator

Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings

Front Office Coordinator ( Part- time)

Hospital Concierge Outside - Patient and Guest Relations - Hospital of the Univ of Penn - FT Days

Administrative Registration Assistant- Full Time

Patient Services Rep II-Primary care

Patient Care Coordinator

Patient Services Coordinator

Patient Services Representative I

Patient Services Outbound Representative

Ambassador Hospital Concierge - Patient & Guest Relations - Hospital of the Univ of Penn - FT Days

Receptionist/Administrative Assistant

Front Desk Coordinator

Medical Receptionist

Patient Services Associate

Client Solutions Specialist

I want to receive the latest job alert for patient services representative in collingdale pa

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