Top 1521 Customer service team lead Jobs in Colma, Ca

Branch Team Lead
Patelco Credit Union —Daly City, CA
- $33 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Customer Success Manager
AccountMakers —San Francisco, CA
- $70 - $100 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
Office Assistant/Customer Service Representative
iLIVING USA —Burlingame, CA
- From $21 an hour
- Full-time
- Bilingual
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Customer Experience Specialist
Twitch —San Francisco, CA
- $66,300 - $115,400 a year
- Google Workspace
- Research
- Mid-level
- AD&D insurance
- Disability insurance
Supervisor, Customer Support
Sutter Health —San Francisco, CA
- $101,462.40 - $152,193.60 a year
- Weekends as needed
- 5 years
- Writing skills
- Mid-level
14d
Customer Service Rep / Office Manager
AUTO 360 Garage —Daly City, CA
- $25 - $30 an hour
- Full-time
- Spanish
- English
- Office
- Flexible schedule
Quick Apply
Customer Service Specialist II
City of Berkeley, CA —Berkeley, CA
- $79,716.00 - $88,337.39 a year
- Email
- Background check
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
3d
Customer Support Lead
Cardless —San Francisco, CA
- $120,000 - $160,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Health insurance
Dispatch/Customer Service Representative
JIT Transportation —Brisbane, CA
- $60,000 - $75,000 a year
- Full-time
- Office
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Whatnot —San Francisco, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Customer Success
Span —San Francisco, CA
- $95,000 - $200,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Communication skills
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER
University of California Office of the President —Oakland, CA
- $105,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Retirement plan
Customer Support Specialist
Rogo —San Francisco, CA
- $110,000 - $130,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
Assistant Program Specialist (Customer Service Programs)
AC Transit —Oakland, CA
- $90,756 - $108,310 a year
- Online Application
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Wellness program
- Commuter assistance
Customer Service Supervisor
Dimerco Express Corp —Burlingame, CA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Next Bee Corporation —San Mateo, CA
- Full-time
- Mid-level
- Business development
- Presentation skills
Customer Support Lead
The San Francisco Compute Company —San Francisco, CA
- $200,000 - $270,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- Fair chance
- Health insurance
- Dental insurance
7d
Enterprise Customer Experience Specialist
Restaurant365 —San Francisco Bay Area, CA
- $70,000 - $98,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- 401(k) matching
Quick Apply
Customer Success Manager
Alpaca Health —San Francisco, CA
- $80,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Works Plumbing —Pacifica, CA
- $18 - $28 an hour
- Part-time
- Pass drug screening
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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Branch Team Lead

Patelco Credit Union -
Daly City, CA

Apply Now

Job Details

Full-time
$33 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Life insurance

Qualifications

Microsoft Word
Customer communication
Windows
High school diploma or GED

Full Job Description

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

The Branch Team Lead is responsible for delivering high quality member service while focusing on complex issues and using their knowledge of our multiple products to maximize member participation. This role will serve as a trusted advisor to our membership and will leverage their expertise to deliver a vision of financial well-being to our members while providing outstanding member service. As a Branch Team Lead in our branches you will have the opportunity to support branch leadership on day to day operations.

Responsibilities:

Offer best in class service to our members through prompt, efficient, courteous, and professional interactions.
Focus on member financial well-being, acting in the best interest of the membership.
Collaborates effectively with branch leadership to execute initiatives while building and nurturing strong team member relationships.
Identifies solutions for new and existing members based on their short- term and long-term needs.
Conduct transactions such as opening new accounts, loan processing, funding, assisting with deposits and withdrawals, cashier’s checks, money orders, and other complex transactions.
Learn and adapt to new information, procedures, processes, and technology platforms.
Identifies coaching and training opportunities to help develop, motivate, and support team members.
Help, support and enforce branch specific strategies to grow branch initiatives.
Ensure adherence to policies and procedures and that regulatory compliance standards are met by all team members.
Complete required branch internal audits as needed.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings for product suggestions.
Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.
Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance.
Perform other duties as assigned.

Qualifications:

Must have HS Diploma/GED
One year minimum of excellent cash handling experience
Minimum 2-3 years of prior experience in financial services or sales-oriented environment required
Experience in financial services and knowledge of financial services industry, products, and solutions
Possession of strong customer service and sales skills, especially in a banking or retail environment preferred
Excellent computer skills MS Windows and MS Office (Word & Excel)
Ability to be well organized, team-player, motivated and flexible with working hours
Outstanding oral and written communication skills
Ability to perform multi-task and detail oriented
Demonstrated ability and desire to thrive in a challenging fast paced work environment
Is an enthusiastic, passionate, highly motivated self-starter with a strong work ethic.
Communicates effectively and confidently while engaging all members and team members.
Applies strong critical thinking and problem-solving skills to meet member and team member needs.

Target Base Pay:

$33/ hr

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

Exceptional Medical, Dental, Vision, and Life Insurance benefits
Rewards for completing wellness related activities

Financial Health:

Competitive compensation packages with bonus opportunity
401(k) with 3% Safe Harbor and 5% employer match
Discounts on loan products
Tuition reimbursement

Emotional Health:

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays

Personal Development:

On-the-job training and skills development
Internal transfer opportunities for career growth
Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

IND123

Apply Now

Refine Your Search

customer service team lead jobs in colma, ca

Branch Team Lead

Customer Success Manager

Office Assistant/Customer Service Representative

Customer Experience Specialist

Supervisor, Customer Support

Customer Service Rep / Office Manager

Customer Service Specialist II

Customer Support Lead

Dispatch/Customer Service Representative

Customer Success Manager

Customer Success

CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER

Customer Support Specialist

Assistant Program Specialist (Customer Service Programs)

Customer Service Supervisor

Customer Success Manager

Customer Support Lead

Enterprise Customer Experience Specialist

Customer Success Manager

Customer Service Representative

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