Top 312 Contact center Jobs in Colorado

Customer Service Representative
CVS Health —Colorado
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Support Associate - Employee Assistance Program, Work-life
CVS Health —Colorado
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Residential
- Health insurance
- Dental insurance
10h
Call Center Pharmacy Technician
Shields Health Solutions —Denver, CO
- Monday to Friday
- Remote
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Quick Apply
Call Center Assistant
Planned Parenthood of the Rocky Mountain —Colorado
- $21.84 - $26.08 an hour
- Full-time
- Background check
- Spanish
- High school
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Retention Customer Service Agent
Camping World —Englewood, CO
- $41,000 - $59,000 a year
- 8 hour shift
- Hybrid work
- Computer literacy
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
7d
Performance Marketing Leader (Paid Social & Outbound)
ServiceQUIK Inc (ZING Business Management Software) —Denver, CO
- $80,000 - $150,000 a year
- Email
- Mid-level
- Office
- Math
- Health insurance
- Dental insurance
Quick Apply
11d
Marketing Director
Advanced Regenerative Health —Centennial, CO
- $60,000 - $92,000 a year
- Full-time
- Marketing
- Ability to walk for extended periods
- 5 years
- Paid training
- Health insurance
Quick Apply
3d
Sports Fanatic Customer Service Representative supporting ESPN
TTEC —Greenwood Village, CO
- From $21 an hour
- 1 year
- Communication skills
- Entry level
- Wellness program
- Tuition reimbursement
Bilingual (English/Spanish) Customer Service Representative
Viaero Wireless —Fort Morgan, CO
- $16 - $18 an hour
- Full-time
- 18 years or older
- Spanish
- English
- Paid holidays
- Disability insurance
Quick Apply
Intake Specialist
Genco Injury Attorneys —Denver, CO
- $20 - $23 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Mountain Sales Call Center Agent - Winter 26-27
Aspen Skiing Company —Basalt, CO
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid time off
Quick Apply
Pharmacist In Charge - Boulder, CO
Innova People —Boulder, CO
- $136,400 - $177,400 a year
- Extended hours
- Bachelor of Science
- HIPAA
- Analysis skills
Quick Apply
Portrait Sales Rep (No Cold Calling)
Vita Brevis Fine Art —Colorado Springs, CO
- $69,000 - $95,000 a year
- Full-time
- Office
- Entry level
- Under 1 year
- Paid training
- Paid holidays
Quick Apply
6d
Inside Senior Property Claims Adjuster
USAA —Colorado Springs, CO
- $63,590 - $121,530 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Military
- Research
- Paid training
- Paid holidays
7h
Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area)
Denver Health —Denver, CO
- $21.00 - $26.31 an hour
- Full-time
- Remote
- Basic math
- Pass drug screening
- Windows
- Paid parental leave
- Paid holidays
5h
Call Center - Booking Specialist
Vita Brevis Fine Art —Colorado Springs, CO
- $69,000 - $95,000 a year
- Full-time
- Entry level
- Under 1 year
- Paid training
- Paid holidays
Quick Apply
14d
Call Center Manager (3684)
Three Saints Bay, LLC —Denver, CO
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Contact Center Transformation - Senior Associate
PRICE WATERHOUSE COOPERS —Denver, CO
- $77,000 - $202,000 a year
- Data analysis skills
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Contact Center Transformation - Director
PRICE WATERHOUSE COOPERS —Denver, CO
- $155,000 - $410,000 a year
- Analysis skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Technology Solution Center Analyst
PNC Financial Services Group —Denver, CO
- $37,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Associate's degree
- Wellness program
- Health savings account
3d

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Customer Service Representative

CVS Health -
Colorado

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

contact center jobs in colorado

Customer Service Representative

Customer Support Associate - Employee Assistance Program, Work-life

Call Center Pharmacy Technician

Call Center Assistant

Retention Customer Service Agent

Performance Marketing Leader (Paid Social & Outbound)

Marketing Director

Sports Fanatic Customer Service Representative supporting ESPN

Bilingual (English/Spanish) Customer Service Representative

Intake Specialist

Mountain Sales Call Center Agent - Winter 26-27

Pharmacist In Charge - Boulder, CO

Portrait Sales Rep (No Cold Calling)

Inside Senior Property Claims Adjuster

Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area)

Call Center - Booking Specialist

Call Center Manager (3684)

Contact Center Transformation - Senior Associate

Contact Center Transformation - Director

Technology Solution Center Analyst

I want to receive the latest job alert for contact center in colorado

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