Top 2227 Customer experience leader Jobs in Colorado

Retail Loss Prevention Lead
DICK'S Sporting Goods —Glendale, CO
- $18 - $26 an hour
- Full-time
- Background check
- Customer service
- Mid-level
Lead HVAC Installer
Allen Service —Fort Collins, CO
- $65,000 - $150,000 a year
- 8 hour shift
- Mid-level
- Residential
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
OR RN Service Line Lead Neuro Spine
HCA HealthONE Swedish —Englewood, CO
- $43.57 - $62.29 an hour
- Full-time
- Surgery
- Mid-level
- Neurology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lead Boiler Service Technician
Master Rooter Plumbing —Denver, CO
- $40 - $60 an hour
- Full-time
- In person
- Background check
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Therapy Site Lead- Physical or Occupational Therapist
Orthopedic Centers of Colorado —Aurora, CO
- $90,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Profit sharing
- Continuing education credits
Quick Apply
Licensed Insurance Professional P&C Licensed- Inhouse leads
Schomp Insurance —Denver, CO
- $56,485 - $80,000 a year
- Full-time
- Hybrid work
- Dealership
- Mid-level
- US work authorization
- Paid training
- Health insurance
Quick Apply
Lead Automotive Technician
Zoom Automotive & Diesel Repair —Aurora, CO
- $100,000 - $120,000 a year
- Full-time
- Mechanic experience
- Mid-level
- Driver's License
- Paid training
- Paid holidays
Quick Apply
1d
Lead HVAC Installer
Summit Heating & AC —Littleton, CO
- $25 - $45 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Branch Leader - Roofing
Roofing Talent America —Denver, CO
- $110,000 - $120,000 a year
- Email
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lead Residential Electrician
ICR Electric LLC —Lafayette, CO
- $35 - $38 an hour
- Full-time
- Management
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Process Engineer - Lead
CANUSA EPC —Denver, CO
- $150,000 - $200,000 a year
- Full-time
- Management
- Engineering
- Office
- Health savings account
- Health insurance
Quick Apply
Retail Merchandiser Team Lead
The Retail Odyssey Company —Louisville, CO
- $17.50 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
7d
HVAC Lead Installer
McCreery & Sun of Colorado, Inc. —Greeley, CO
- $25 - $30 an hour
- Full-time
- Schematics
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lead Valet
LAZ Parking Midwest, LLC —Vail, CO
- $19 - $30 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Health insurance
Quick Apply
HVAC Install Lead Technician
Mighty Plumbing Heating AIr & Electric —Denver, CO
- $35 - $50 an hour
- Full-time
- Clean driving record
- Management
- Writing skills
- Fuel card
- Paid holidays
Quick Apply
11d
Lead Service Technician
ChefTek —Denver, CO
- $90,000 - $130,000 a year
- Overtime
- Background check
- Spanish
- Clean driving record
- Fuel card
- Health savings account
Quick Apply
9d
Retail Merchandiser Team Lead
The Retail Odyssey Company —Gunnison, CO
- $17.50 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
7d
Seafood Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Basalt, CO
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
14h
PHARMACY/PHARMACIST LEADER (HR)
City Market —Hotchkiss, CO
- $74.95 - $88.75 an hour
- Full-time
- Experience working with individuals with disabilities
- Adults
- 21 years or older
HVAC Lead Installer
Coffman & Co Heating and Air Conditioning —Arvada, CO
- $34 - $40 an hour
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- COVID-19 protective measures
- Paid holidays
Quick Apply

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Retail Loss Prevention Lead

DICK'S Sporting Goods -
Glendale, CO

Apply Now

Job Details

Full-time
$18 - $26 an hour

Qualifications

Crisis prevention
Employee onboarding
Crime prevention
Incident reporting compliance
Retail store loss prevention experience
Employee misconduct investigations
Confidential information handling
Incident management
Customer service
Incident report management
Coaching
De-escalation techniques
Conflict de-escalation
Mid-level
Physical security incident investigation
Inclusive leadership practices
Team development
Retail compliance procedures
Decision making
Team training
Customer engagement
New hire orientation
Retail security monitoring
Safety management experience within retail industry
Standard operating procedures (SOPs)
Physical security incident reporting
Team building

Full Job Description

Role: Retail Loss Prevention Lead

Location: Cherry Creek CO

City, State: Glendale, Colorado

Job Area: Full time

Job ID: 202622441

Job Category: Loss Prevention - Stores

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy "Engaging Law Enforcement" when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Internal and External Theft Deterrence and Awareness

Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution.
Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

Support, promote and actively demonstrate company values related to customer engagement.
Provide ad hoc support for the general needs of the business as necessary.
Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

TEAMMATE TRAITS:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns

QUALIFICATIONS:

1- 3 years of prior LP or educational experience in Loss Prevention preferred

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $18.00 - $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Apply Now

Refine Your Search

customer experience leader jobs in colorado

Retail Loss Prevention Lead

Lead HVAC Installer

OR RN Service Line Lead Neuro Spine

Lead Boiler Service Technician

Therapy Site Lead- Physical or Occupational Therapist

Licensed Insurance Professional P&C Licensed- Inhouse leads

Lead Automotive Technician

Lead HVAC Installer

Branch Leader - Roofing

Lead Residential Electrician

Process Engineer - Lead

Retail Merchandiser Team Lead

HVAC Lead Installer

Lead Valet

HVAC Install Lead Technician

Lead Service Technician

Retail Merchandiser Team Lead

Seafood Associate Team Leader (Assistant Department Manager)

PHARMACY/PHARMACIST LEADER (HR)

HVAC Lead Installer

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