Top 798 Director of customer experience Jobs in Colorado

Director Patient Experience
AdventHealth Parker —Parker, CO
- $81,869.91 - $152,262.94 a year
- Full-time
- OSHA
- Marketing
- Hospital
- Paid parental leave
- Disability insurance
Director of Programs
State of Colorado —Denver, CO
- $105,000 - $110,000 a year
- Online Application
- Background check
- Customer service
- Office
- Paid holidays
- Disability insurance
5d
Sr. Director - Customer Experience
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Marketing
- Research
- Office
- Paid holidays
- Health insurance
Director of Success
Connecteam —Colorado Springs, CO
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
Quick Apply
Director of Provider Contracting
Colorado Access —Denver, CO
- $150,700 - $185,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Public speaking
- AD&D insurance
- Paid holidays
Director of Operations - Colorado, Wyoming, Idaho
Stinker Stores —Denver, CO
- $125,000.00 - $195,312.50 a year
- Background check
- Computer literacy
- Office
- Health savings account
- Paid holidays
13d
Director of Facility Management
HCA HealthONE Presbyterian St. Luke's —Denver, CO
- $102,960.00 - $160,617.60 a year
- Full-time
- Bachelor of Science
- Public speaking
- Children
- Employee stock purchase plan
- Disability insurance
Quick Apply
Division Director Patient Experience
HCA HealthOne —Denver, CO
- $102,960.00 - $160,617.60 a year
- Full-time
- 3 years
- Analysis skills
- Critical & Intensive Care
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Area Director
Pizza Hut —Denver, CO
- $88,000 - $95,000 a year
- 18 years or older
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Director of Rehabilitation
Reliant Rehabilitation —Lakewood, CO
- $38 - $43 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
- Relocation assistance
- Health insurance
Quick Apply
Director of Choice & Enrollment
Colorado Springs School District 11 —Colorado Springs, CO
- $102,649 - $115,600 a year
- 8 hour shift
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Director of Operations
Bold Renewables —Windsor, CO
- $115,000 - $125,000 a year
- 8 hour shift
- Hybrid work
- Data analysis skills
- Master's degree
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
9d
Assistant Director of Nursing
Hyland Hills Senior Living —Westminster, CO
- $75,000 a year
- On call
- CPR Certification
- Nursing
- RN License
- AD&D insurance
- Health insurance
IT Director
Confidential —Westminster, CO
- $140,000 - $165,000 a year
- Full-time
- Computer science
- Management
- Computer Science
- Wellness program
- Health savings account
Quick Apply
10d
Physical Therapist Serving as Clinic Director
Colorado Springs Orthopaedic Group —Colorado Springs, CO
- From $100,000 a year
- Full-time
- Background check
- Doctoral degree
- Customer service
- Paid holidays
- Health insurance
Quick Apply
10d
Director of Operations
Regal Brands Inc —Denver, CO
- $120,000 - $140,000 a year
- Customer service
- Warehouse
- Manufacturing
- Paid holidays
- Disability insurance
Quick Apply
9d
North American Sales Director
Particle Measuring Systems —Niwot, CO
- $132,500 - $198,750 a year
- Weekends as needed
- English
- Office
- 3 years
- Health insurance
- Dental insurance
Director of Imaging
Boulder Community Health —Boulder, CO
- $53.46 - $99.28 an hour
- 8 hour shift
- 3 years
- Master's degree
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
13d
Community Director
Advanced Asset Management —Aurora, CO
- $60,000 - $61,000 a year
- Full-time
- Spanish
- Customer service
- Mid-level
- Health insurance
Quick Apply
5d
Director of Technical Program Management (Defense Systems)
Ridgewood Fractional Recruiting —Littleton, CO
- $150,000 - $180,000 a year
- Weekends as needed
- 5 years
- Engineering
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Director Patient Experience

AdventHealth Parker -
Parker, CO

Apply Now

Job Details

Full-time
$81,869.91 - $152,262.94 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
403(b)
Benefits from day one
Life insurance

Qualifications

Fiscal management
Medical software
Team leadership
Writing skills
Identifying new business opportunities
Presentations for conferences or internal meetings
Competitive analysis
English
Master's degree
Team development
Industry trends
Customer engagement
Relationship management
Leading team collaboration initiatives
Project budget management
Managing projects
CRM system proficiency
Productivity software
Project leadership
Project risk management
Cross-functional communication
Operational budget management
Team building
Analytics

Full Job Description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

9397 Crown Crest Blvd

City:

Parker

State:

Colorado

Postal Code:

80138

Job Description:

Monitors and evaluates HCAHPS and Patient Satisfaction surveys, analyzing data to identify opportunities for improvement. Distributes patient satisfaction reports to executives, directors, and managers, recommending changes as needed. Supports and maintains tools to assist and track effective patient and team rounding. Provides guidance for patient education materials and communication tools, using patient feedback to advise leadership. Organizes and directs staff training for patient experience, enhancing professional growth through educational programs and workshops. Encourages adherence to service standards by staff and physicians, monitoring compliance across all departments. Other duties as assigned. Directs the Patient Experience Program goals, objectives, policies, and procedures in alignment with service standards. Develops and evaluates competency tools for training nurse leaders and staff, and audits nurse leader rounding.Knowledge, Skills, and Abilities:

Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
Strong written and verbal communication skills. Able to effectively express ideas and views through public speaking, presentations, reports and professional correspondence. Ability to communicate effectively with all types of audiences. [Required]
Data-driven mindset and an aptitude for technology. Proficiency in Microsoft Office, CX and CRM software. [Required]
Exhibits in-depth knowledge of customer engagement channels and experience in a similar industry. [Required]
Exceptional collaborator, influencer and relationship builder – drives change through ideas, relationships and actions, systemic and operational issues to accelerate results. Capable of delivering a high level of customer service to internal customers and external strategic partners. [Required]
Strong organizational skills and the flexibility to adjust to changing conditions of the position. Must be able to multitask in a fast-paced work environment, excel under tight deadlines and able to remain calm under high-pressure situations. [Required]
Strong project management experience with a results-oriented focus and attention to detail. [Required]
Demonstrated ability to develop, grow and manage high-performing teams capable of delivering business results and desired outcomes. [Required]
Ability to work in a matrix-management environment to achieve organizational goals. [Required]
Ability to build rapport and work collaboratively with multi-disciplinary teams across department lines and work effectively with diverse populations. [Required]
Excellent judgement, analytical and interpersonal skills. [Required]
Ability to identify and respond to issues and risks, own and provide expedient follow through to action or resolution as applicable, communicating accordingly and appropriately. [Required]
Excellent leadership, project management, budget management, organizational and prioritization skills. [Required]
Maintains awareness of both the external and internal competitive landscape, opportunities for expansion, customer, markets and new industry developments and standards. [Required]
Exhibits an optimistic and enthusiastic attitude toward change; shows flexibility and tolerance for ambiguity and varying company culture. Knowledge of regulatory standards (Joint Commission, OSHA, Specialty Standards) strongly preferred. [Required]

Education:

Master's [Required]

Field of Study:

in Business Administration, Communications, Marketing, Health Care, Hospitality or related field

Work Experience:

5+ experience in patient/health care relations leadership [Required]

Additional Information:

Licenses and Certifications:

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$81,869.91 - $152,262.94

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Apply Now

Refine Your Search

director of customer experience jobs in colorado

Director Patient Experience

Director of Programs

Sr. Director - Customer Experience

Director of Success

Director of Provider Contracting

Director of Operations - Colorado, Wyoming, Idaho

Director of Facility Management

Division Director Patient Experience

Area Director

Director of Rehabilitation

Director of Choice & Enrollment

Director of Operations

Assistant Director of Nursing

IT Director

Physical Therapist Serving as Clinic Director

Director of Operations

North American Sales Director

Director of Imaging

Community Director

Director of Technical Program Management (Defense Systems)

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