Top 7 Junior technical support Jobs in Colorado

Junior Technical Support Engineer
Zixi —Colorado
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Engineering
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Junior Product Design & Technical Support
Bison Innovative Products —Denver, CO
- $60,000 - $70,000 a year
- Full-time
- Background check
- Ability to lift 50 pounds
- Bachelor's degree
- Paid training
- Health savings account
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Jr. IT Site/PC Support Technician
Amentum —Grand Junction, CO
- $27.70 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Employee stock purchase plan
- Paid holidays
10d
Jr. Help Desk Technician
Infinity Technology Services LLC —Colorado Springs, CO
- $50,000 a year
- Full-time
- Windows
- High school diploma or GED
- 1 year
Junior IT Specialist
MISSION YOGURT INC —Westminster, CO
- $25 - $28 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Health savings account
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2d
System Support Sênior JR / Suporte de Sistemas
Otg —Colorado
- Remote
Quick Apply

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IT Systems Engineer (Field & Help Desk)
TSI Colorado —Colorado Springs, CO
You will act as a field technician, onboarding specialist, and high-level troubleshooter, providing both on-site and remote help desk assistance.
$68,962.36 - $83,051.45 a year
Quick Apply
11d
Part Time Onsite IT Support
Miles IT —Denver, CO
This position is intended to provide a flexible option for occasional supplemental income, not a consistent and guaranteed monthly income.
$30 an hour

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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10d
Jr. Data Center Technician (On-site - New Albany)
Thinkon Inc —New Albany, OH
Take service desk calls and participate in supporting ThinkOn internal corporate systems. Technical and mechanical knowledge on the latest generation transport…
$47,000 - $47,800 a year
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6d

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Junior Technical Support Engineer

Zixi
Colorado

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Qualifications

Customer records maintenance
Computer science
Customer relationship building
Email customer support
Technical support via phone
Computer Science
Phone communication
Engineering
Client file management
Windows
Incident Escalation
Content delivery networks
Managing clients in a customer support role
IT infrastructure
IT monitoring tools
Wireshark
Incident management operations support
Customer engagement
Customer relationship management
IP networking
Linux
Grafana
Network monitoring tools
Technical support via email
Communication skills
Entry level
Under 1 year
Datadog

Full Job Description

About Zixi:

Zixi provides a cloud based and on-premise software platform that enables reliable broadcast-quality video delivery over IP. The company offers the Zixi Platform for broadcasters, enterprises, over-the-top video providers, and mobile service providers around the world. The Zixi Platform makes it easy and economical for media companies to source, manage, localize, and distribute live events and 24/7 live linear channels in broadcast QoS, securely and at scale, using any form of IP network or Hybrid IP environments. Zixi provides enhanced control in large complex networks with ZEN Master, a live video orchestration and telemetry control plane that provides visual tools to configure, orchestrate, and monitor live broadcast channels and events across industry protocols. Over 15+ years, the Zixi Enabled Network (ZEN) has grown to over 300 technology partners and serves well over 700 customers representing most of the top media brands around the world with 10,000+ channels delivered daily.

Zixi is seeking a Junior Technical Support Engineer based in the United States on the West Coast to join our team. This is an entry-level role for someone early in their career who is excited to learn, eager to solve problems, and keen to build a career in technical support and operations within a fast-moving media technology company.

You will provide frontline technical support to our clients, broadcasters, content owners, and media service providers, and as you develop, take on a growing set of technical operations responsibilities. You'll be supported and mentored by senior engineers, and you'll gain hands-on experience with live video technology, networking, and cloud infrastructure. No prior professional experience in the field is required; we're looking above all for enthusiasm, curiosity, and a strong work ethic.

Location: United Kingdom

Working Hours: Thursday through Monday, 3:00 p.m. to 11:00 p.m. PST

Reports to: Technical Support Manager

Responsibilities include but are not limited to:

Client Support: Provide first-response troubleshooting and technical support to inbound client phone and e-mail tickets to ensure fast resolution and adherence to all Support SLAs and procedures.
Relationship management: Build and maintain strong relationships with clients, acting as a point of contact for support matters related to Zixi products and services.
Escalation: Escalate more complex technical issues to senior Technical Operations Engineers and track escalated tickets through to resolution.
Internal communication: Ensure all issues and resolutions are communicated quickly and effectively to internal Zixi stakeholders.
Documentation: Maintain accurate records of client interactions and support activities.
Technical operations: Over time and with mentoring, assist senior engineers with Level 2 support, the upkeep of Zixi managed infrastructure, and incident monitoring as you grow technically.

General Requirements:

A genuine interest in technology, networking, and how live video and media are delivered.
Enthusiasm to learn quickly and the initiative to see problems through to resolution.
Exceptional written and oral communication skills.
A calm, customer-focused attitude and a willingness to ask questions.
Strong interest in teamwork and collaboration with customers, partners, and internal teams to reach common goals.
No specific length of professional experience required — recent graduates and early-career candidates are encouraged to apply.

Technical Requirements:

Degree in Engineering, Computer Science, or a related IT field, or equivalent study or hands-on experience.
Basic understanding of networking concepts such as IP addressing and routing.
Any exposure to Linux and/or Windows operating systems.
Interest in video streaming, TCP/IP and UDP, CDNs, or cloud platforms (AWS, Azure, GCP) is a plus.
Familiarity with tools such as Wireshark, Datadog, or Grafana, or an interest in learning them, is a plus.
Personal projects, home labs, or self-study that demonstrate an interest in the field are welcome.

Compensation: The annual base salary range for this position is $65,000 – $75,000, commensurate with experience and qualifications plus an annual bonus opportunity.

Zixi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. Zixi makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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junior technical support jobs in colorado

Junior Technical Support Engineer

Junior Product Design & Technical Support

Jr. IT Site/PC Support Technician

Jr. Help Desk Technician

Junior IT Specialist

System Support Sênior JR / Suporte de Sistemas

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