Top 11 Overnight call center Jobs in Colorado

Operations Analyst
Johnson Controls —Aurora, CO
- $23.08 - $30.00 an hour
- Overnight shift
- Mid-level
- Analysis skills
- 2 years
Alarm Dispatcher
Central Security Communications, Inc. —Greeley, CO
- From $15.25 an hour
- Weekends as needed
- Background check
- Writing skills
- English
- Free parking
- Paid training
Quick Apply
9d
Guest Services Representative (Sonesta Simply Suites – Overnight On-Call w/ On-Site Availability)
J&P Hospitality Management, LLC —Lakewood, CO
- $16 - $19 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Telephone Operator
Lakeside Amusement Park —Denver, CO
- $15.20 an hour
- Temporary
- 18 years or older
- Word processing
- Office
- Free parking
- Employee discount
Quick Apply
HVAC Dispatcher
Reed Restaurant Repair —Westminster, CO
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Electrical experience
- Paid training
- Paid holidays
Quick Apply
9d
Assistant Contract Supervisor
ServiceSource Inc. —Aurora, CO
- $25.50 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Colorado State Patrol Emergency Dispatch Services Director
State of Colorado —Lakewood, CO
- $132,000 - $150,000 a year
- Full-time
- 5 years
- Pass drug screening
- Office
- Wellness program
- Health savings account
13d
Registered Dietician
Rightway —Denver, CO
- $34.00 - $40.86 an hour
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Master's degree
Quick Apply
Physician - OBGYN - Day Shifts Only - No Overnight Call - Banner Fort Collins Medical Center
Vituity —Fort Collins, CO
- From $350,000 a year
- Weekends as needed
- Surgery
- Hospital
- BC/BE
- Travel reimbursement
- Health savings account

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Remote Pharmacy Technician
Rightway —Denver, CO
Field and resolve inquiries related to mail order, benefit design, formulary coverage, medication cost, prior authorization criteria, and claims adjudication.
$21.50 - $22.00 an hour
Quick Apply
4d
PBM Client Success Associate
Rightway —Denver, CO
Ability to analyze, interpret, and develop solutions effectively. Case tracking and resolution — Engage internal departments, tools, and client resources,…
$55,000 - $75,000 a year
Quick Apply

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911 Dispatcher/Communications Technician July 2026 Exam
City of Dublin —Dublin, OH
Possession of a valid driver's license. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf)…
$63,267.06 - $81,851.75 a year
Emergency Roadside Service Dispatcher- Nights
Forward Air —Groveport, OH
The Emergency Roadside Service Dispatcher is responsible for answering calls and providing customer service to our fleet of Independent Contractors and our…
$23 - $25 an hour
13d

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Operations Analyst

Johnson Controls -
Aurora, CO

Apply Now

Job Details

Full-time
$23.08 - $30.00 an hour

Qualifications

Alarm system monitoring procedures
Desktop applications
Security systems knowledge
Physical security system troubleshooting

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Operations Analyst – CMC Support/ICC

Please Note: While the title of this position is Operations Analyst, this role is primarily focused on technical support, monitoring operations, incident management, and customer support. This is not a Systems Analyst, Business Analyst, Software Development, or Project Management position.

Location: Aurora, CO or Kansas City, MO
Shift: 10:00 PM – 6:30 AM MT (Overnight)

Position Summary

The Operations Analyst is responsible for providing Level 1 technical and operational support for MasterMind applications and service platforms supporting Fire & Security Monitoring, Managed Access, and Hosted Video services across the United States, Canada, Australia, and New Zealand. This role focuses on monitoring operations, incident response, troubleshooting, technical support, and customer service to ensure continuous system availability and service reliability.

Key Responsibilities

Provide Level 1 support for MasterMind applications and service platforms, including Fire & Security Monitoring, Managed Access, and Hosted Video services.
Monitor system and service performance and respond to incidents impacting customers and operations.
Troubleshoot application, device, circuit, and connectivity issues affecting customer services.
Coordinate with technicians, vendors, and internal support teams to diagnose and resolve technical issues.
Escalate incidents as appropriate to support service uptime and operational continuity.
Document incidents, troubleshooting activities, service requests, and customer communications accurately and completely.
Follow established operating procedures and support processes.
Deliver a high level of customer service while managing multiple priorities in a fast-paced support environment.

Required Qualifications

U.S. Citizen.
Minimum of 2 years of experience supporting MasterMind Business and/or Monitoring applications.
Working knowledge of IT systems, technical troubleshooting methods, and security monitoring solutions.
Strong problem-solving skills and ability to prioritize work effectively.
Excellent verbal and written communication skills with both technical and non-technical audiences.
Ability to work independently and make sound decisions in a 24/7 operations environment.

Preferred Qualifications

3+ years of experience in technical support, service desk, help desk, monitoring center, NOC, telecommunications support, or call center environments.
Experience supporting monitoring, security, alarm, or managed service platforms.
Proficiency with Microsoft Office applications.
Strong analytical and troubleshooting skills.

Ideal Candidate

Successful candidates will typically have experience in one or more of the following areas:

Technical Support
Service Desk or Help Desk Support
Monitoring Center Operations
Security Monitoring
NOC (Network Operations Center) Support
Telecommunications Support
Customer Technical Support
Incident Management

Why Join Us?

As an Operations Analyst, you will play a critical role in supporting the platforms and services that help protect customers and ensure uninterrupted monitoring operations around the clock. You'll work with a collaborative team dedicated to delivering reliable service and exceptional support across a global customer base.

HIRING HOURLY RANGE: $23.08 - $30 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your

background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Apply Now

Refine Your Search

overnight call center jobs in colorado

Operations Analyst

Alarm Dispatcher

Guest Services Representative (Sonesta Simply Suites – Overnight On-Call w/ On-Site Availability)

Telephone Operator

HVAC Dispatcher

Assistant Contract Supervisor

Colorado State Patrol Emergency Dispatch Services Director

Registered Dietician

Physician - OBGYN - Day Shifts Only - No Overnight Call - Banner Fort Collins Medical Center

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