Top 215 Customer service account representative Jobs in Colorado Springs, Co

Patient Service Representative I
Solaris Health Holdings LLC —Colorado Springs, CO
- $18.50 - $19.91 an hour
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative
Mountain Region —Colorado Springs, CO
- $18.00 - $29.46 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
1d
Customer Service Representative- Colorado Springs
GEARY PACIFIC CORPORATION —Colorado Springs, CO
- $18 - $25 an hour
- Full-time
- Merchandising
- No experience needed
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Patient Access Representative
Penrose Hospital —Colorado Springs, CO
- $18.00 - $28.60 an hour
- Full-time
- Acute care
- Customer service
- High school diploma or GED
4d
Client Service Representative (CSR)
North Springs Veterinary Emergency and Specialty Center —Colorado Springs, CO
- $18 - $26 an hour
- Full-time
- Typing
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Firstsource Healthcare —Colorado Springs, CO
- $15 an hour
- Overtime
- Remote
- High school diploma or GED
- Typing
- 1 year
- Work from home
14d
Customer Service Lead
Serenity Mental Health Centers —Colorado Springs, CO
- $60,000 a year
- Full-time
- Background check
- Caregiving
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Coordinator
Keysight Technologies, Inc. —Colorado Springs, CO
- $42,090 - $71,570 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Health savings account
- Employee stock purchase plan
Account Representative
Firstsource Healthcare —Colorado Springs, CO
- $19 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Paid training
- Health insurance
4d
Member Services Representative
USA Boxing —Colorado Springs, CO
- $20 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
6d
Administrative Assistant I (Customer Service Representative)
City of Colorado Springs, CO —Colorado Springs, CO
- $19.98 - $23.99 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
- Commuter assistance
- Cell phone reimbursement
1d
Customer Service Representative
Caliber —Colorado Springs, CO
- From $18 an hour
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Client Services Representative
Ascend Clinical —Colorado Springs, CO
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Client Service Representative (CSR)
Interim HealthCare - Ringling Group —Colorado Springs, CO
- $17 - $18 an hour
- Part-time
- 18 years or older
- Office
- Home Health
- Paid holidays
- Health insurance
Quick Apply
Seasonal Customer Service Representative - 2026 (Texas & Western US)
Minted —Colorado Springs, CO
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Workforce Assistant (Front-Desk Customer Service at Local Workforce Agency)
Goodwill of Colorado —Colorado Springs, CO
- $25.01 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
Quick Apply
Retail Customer Service Associate
FedEx Office —Colorado Springs, CO
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
Full-time Patient Services Representative
Premier Surgery Center of Colorado —Colorado Springs, CO
- $18 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Accounting
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
SOCO Waste —Colorado Springs, CO
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative (CCR)
WireNut Home Services —Colorado Springs, CO
- $21 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Quick Apply

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Patient Service Representative I

Solaris Health Holdings LLC
Colorado Springs, CO

Quick Apply

Job Details

Full-time
$18.50 - $19.91 an hour

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer service account representative jobs in colorado springs, co

Patient Service Representative I

Patient Service Representative

Customer Service Representative- Colorado Springs

Patient Access Representative

Client Service Representative (CSR)

Customer Service Representative

Customer Service Lead

Customer Service Coordinator

Account Representative

Member Services Representative

Administrative Assistant I (Customer Service Representative)

Customer Service Representative

Client Services Representative

Client Service Representative (CSR)

Seasonal Customer Service Representative - 2026 (Texas & Western US)

Workforce Assistant (Front-Desk Customer Service at Local Workforce Agency)

Retail Customer Service Associate

Full-time Patient Services Representative

Customer Service Representative

Customer Care Representative (CCR)

I want to receive the latest job alert for customer service account representative in colorado springs, co

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