Top 404 Network support Jobs in Colorado Springs, Co

IT SUPPORT TECHNICIAN
MCSG Technologies —Colorado Springs, CO
- $102,907 a year
- Full-time
- 6 years
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
10d
CSD Helpdesk
Delta Solutions & Strategies —Colorado Springs, CO
- $85,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid jury duty
- Paid holidays
3d
Service Desk Field Technician
Peraton —Colorado Springs, CO
- $80,000 - $128,000 a year
- 6 years
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
8d
Jr. Help Desk Technician
Infinity Technology Services LLC —Colorado Springs, CO
- $50,000 a year
- Full-time
- Windows
- High school diploma or GED
- 1 year
Network Administrator
Peraton —Colorado Springs, CO
- $104,000 - $166,000 a year
- Mid-level
- Master's degree
- Bachelor's degree
- Health savings account
- Paid holidays
Network Engineer
Apogee Engineering, LLC —Colorado Springs, CO
- $77,000 - $124,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
Junior Network Engineer
LaunchTech —Colorado Springs, CO
- $80,000 - $100,000 a year
- Full-time
- Schematics
- Ability to lift 50 pounds
- Travel
- Health insurance
- Dental insurance
Technology Support Specialist II
Focus on the Family —Colorado Springs, CO
- $27.00 - $31.06 an hour
- Full-time
- Mid-level
- Windows
- Children
- Disability insurance
- Health insurance
8d
IT Technician Level II
TeamLogic IT, Colorado Springs, CO —Colorado Springs, CO
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Synergy Partner Group —Colorado Springs, CO
- $18 - $22 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Test Engineer
KBR —Colorado Springs, CO
- $89,500 - $134,200 a year
- Full-time
- Engineering
- Mid-level
- Office
Tier 2 Technician
Leidos —Colorado Springs, CO
- $73,450 - $132,775 a year
- Full-time
- Clean driving record
- Doctoral degree
- System design
Information System Security Officer
MIT Lincoln Laboratory —Colorado Springs, CO
- $78,300 - $102,000 a year
- Background check
- Windows
- Quality control
- Health insurance
- Dental insurance
Help Desk Tech - Day Shifts - TS/SCI W/Polygraph
General Dynamics Information Technology —Colorado Springs, CO
- $36.78 - $49.76 an hour
- Day shift
- Customer service
- 5 years
- Senior level
- 401(k) matching
Service Desk Field Technician
Isys Technologies —Colorado Springs, CO
- $73,500 - $78,220 a year
- Full-time
- 6 years
- Ability to climb stairs
- In-person
8d
Network Operations Center - Windows System Administrator
L3Harris Technologies —Colorado Springs, CO
- Mid-level
- Bachelor's degree
- Continuous improvement
9d
Helpdesk Tech-MID
Client Server Software Solutions —Colorado Springs, CO
- Mid-level
- Windows
- Microsoft Office
- Continuing education credits
- Commuter assistance
Quick Apply
Service Desk Field Technician
E&M Technologies, Inc. —Colorado Springs, CO
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
8d
Senior Technical Support Analyst
City of Colorado Springs, CO —Colorado Springs, CO
- $33.91 - $40.71 an hour
- Overtime
- Background check
- Office
- Windows
- Cell phone reimbursement
2d
Associate Systems & IT Support Engineer
Omitron, Inc. —Colorado Springs, CO
- $50,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- AD&D insurance
9d

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IT SUPPORT TECHNICIAN

MCSG Technologies -
Colorado Springs, CO

Quick Apply

Job Details

Full-time
$102,907 a year
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
IAT
IAT Level II

Full Job Description

JOB SUMMARY: The IT Help Desk Technicians are responsible for fielding end user IT trouble tickets involving software and hardware issues. The personnel will be responsible for ensuring the health of our end users' IT assets and their consistent availability and uptime. This is a strong customer service/technical position that requires individuals with patient yet a steadfast approach to solving problems and Fielding /Closing IT Help Desk tickets. Experience with installation and troubleshooting of Windows PCs, Network printers, and Software troubleshooting and configuration. General network troubleshooting. Setup new PCs for new employees and various other IT specific tasks. Location: Schriever SFB, CO.

PRIMARY DUTIES:

Operate and maintain the governments networked and standalone systems at the Unclassified, Secret and Top Secret-SCI classification levels.
Maintain a Government provided trouble ticket system and track customer survey results.
Perform client support administrator duties in order to provide a first-line customer support function to resolve hardware and software IT-related issues.
Create, delete and add new users with accounts on classified networks; Provision, de-provision and add new users with accounts on all responsible networks. Maintain User Access Request forms according to network procedures.
Provide help desk function capable of handling the full range of IT-related issues (i.e., Tier I, II, III).
Support walk up, telephone or e-mail customer problem resolution; receive, answer and transfer, trouble calls, and maintenance requests in support of all missions and personnel; and assign a ticket number and track communication system outages and repair actions until the issue is resolved.
Coordinate with internal and external agencies (i.e., third-party vendors, host base, and program management offices), to isolate faults, make repairs and restore service to systems, and report the status of problem resolution to the affected customer and maintaining a historical record of problem resolution.
Plan and execute any technical refresh of network computers, ensuring coordination with Configuration Management on all move, connect and disconnect of equipment to networks.
Demonstrate expertise to install, configure, and maintain these systems as well as analyze, troubleshoot and resolve software, hardware and network anomalies.
Provide network technical support and client support administrator duties in order to provide a first-line customer support function to resolve basic connectivity issues.
Perform application loading, troubleshooting, tuning and technical support for hardware and software used within the facility.
Schedule, operate, maintain, and coordinate the use of existing and future USAFWC VTCs.

RELEVANT EXPERIENCE: 6 years experience in IT technical support and computer maintenance.

EDUCATION/CERTIFICATION: High School Diploma. IAT Level 2 Certification.

SECURITY CLEARANCE: TOP SECRET/SCI

ABOUT US: At MCSG Technologies, we believe the path to success begins by empowering our employees to do what is best for our customers. This helps create value for our customers and business partners through efficiencies and cost-effective relationships that are built on trust, while delivering on-time and within budget. Our company ethos is simple Empowered to serve our customers, our communities, our colleagues. If you would like to learn more, please visit our website at www.mcsgtech.com or find us on Glassdoor.

BENEFITS OFFERED: Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, parental leave, paid time off, holidays and more. Learn more about MCSG Technologies benefits: https://www.mcsgtech.com/benefits/.

COLORADO'S EQUAL PAY ACT: In compliance with Colorado's Equal Pay for Equal Work Act; MCSG Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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network support jobs in colorado springs, co

IT SUPPORT TECHNICIAN

CSD Helpdesk

Service Desk Field Technician

Jr. Help Desk Technician

Network Administrator

Network Engineer

Junior Network Engineer

Technology Support Specialist II

IT Technician Level II

IT Help Desk Technician

Test Engineer

Tier 2 Technician

Information System Security Officer

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

Service Desk Field Technician

Network Operations Center - Windows System Administrator

Helpdesk Tech-MID

Service Desk Field Technician

Senior Technical Support Analyst

Associate Systems & IT Support Engineer

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