Top 403 Nonprofit Jobs in Colorado Springs, Co

Medical Call Center Customer Service Agent - Spanish Bilingual Required
Peak Vista Community Health Centers —Colorado Springs, CO
- $16.00 - $23.20 an hour
- Monday to Friday
- Spanish
- Computer literacy
- HIPAA
- 403(b) matching
- Disability insurance
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Receptionist - Colorado Springs Health Centers
Peak Vista Community Health Centers —Colorado Springs, CO
- $16.00 - $23.20 an hour
- High school diploma or GED
- Criminal background check
- Travel
- 403(b) matching
- Disability insurance
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Patient Registration Rep PRN
Children's Hospital Colorado —Colorado Springs, CO
- $20.14 - $30.21 an hour
- 12 hour shift
- Administrative experience
- High school diploma or GED
- Children
- Wellness program
- Paid sick time
11d
Receptionist
Rocky Mountain Cancer Centers —Colorado Springs, CO
- $18 - $20 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health savings account
6d
Bookstore Associate
Focus on the Family —Colorado Springs, CO
- $16.65 - $18.93 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Lehigh Valley Area Admin
Young Life —Colorado Springs, CO
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Office
Nutrition Lab Technician
Children's Hospital Colorado —Colorado Springs, CO
- $17.57 - $26.35 an hour
- Part-time
- Inpatient
- No experience needed
- Outpatient experience
- Wellness program
- 403(b) matching
13h
Dental Receptionist
Peak Vista Community Health Centers —Colorado Springs, CO
- $16.00 - $23.20 an hour
- Monday to Friday
- Spanish
- High school diploma or GED
- Criminal background check
- 403(b) matching
- Disability insurance
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3d
Intake & Outreach Coordinator - Employment Services
Volunteers of America Colorado —Colorado Springs, CO
- $20 - $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Mileage reimbursement
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7d
Events Manager
Humane Society Pikes Peak Region —Colorado Springs, CO
- $59,000 - $62,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Driver's License
- Supervising experience
- Paid holidays
- Disability insurance
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7d
Community Outreach Coordinator
DREAM CENTERS OF COLORADO SPRINGS —Colorado Springs, CO
- $22 - $24 an hour
- Weekends as needed
- Marketing
- Computer literacy
- Writing skills
Patient Services Coordinator
Rocky Mountain Cancer Centers —Colorado Springs, CO
- $18 - $23 an hour
- Microsoft Word
- Background check
- Microsoft Excel
- Wellness program
- Health savings account
5d
Physical Therapist Assistant - Part Time to full-time
Chuckie's Place d/b/a/ Reigning Hope Therapy Services —Peyton, CO
- $32.50 - $50.00 an hour
- Part-time
- Background check
- Physical & Rehabilitation Medicine
- Children
- On-the-job training
- Flexible schedule
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RN Case Manager
Pikes Peak Hospice and Palliative Care —Colorado Springs, CO
- $77,376 - $90,916 a year
- Urgently hiring
- CPR Certification
- Nursing
- Management
- 403(b) matching
- Health savings account
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Intervention/IEP Specialist
Griffith Centers —Colorado Springs, CO
- $57,784 - $60,000 a year
- Full-time
- Background check
- Classroom
- Teaching Certification
- Paid holidays
- Health insurance
Quick Apply
LPN (Licensed Practical Nurse)
Aberdeen Ridge —Colorado Springs, CO
- From $32 an hour
- Online Application
- Nursing
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
14d
Technical Writer
Goodwill of Colorado —Colorado Springs, CO
- $60,000 - $75,000 a year
- Overtime
- Microsoft Word
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Gift Planning Officer
The Navigators —Colorado Springs, CO
- $70,601.51 - $111,333.20 a year
- Full-time
- Remote
- Up to 50% travel
- Customer service
- Research
- Health savings account
- Paid holidays
12d
Patient Services Coord
Rocky Mountain Cancer Centers —Colorado Springs, CO
- $18 - $23 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health savings account
6d
Child Life Specialist
Children's Hospital Colorado —Colorado Springs, CO
- $54,790.77 - $82,186.16 a year
- Full-time
- Bachelor of Science
- Mid-level
- Education
- Wellness program
- 403(b) matching

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Medical Call Center Customer Service Agent - Spanish Bilingual Required

Peak Vista Community Health Centers -
Colorado Springs, CO

Quick Apply

Job Details

$16.00 - $23.20 an hour

Benefits

403(b) matching
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Computer operation
Spanish
Customer communication
Computer literacy
English
High school diploma or GED
Customer data entry

Full Job Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00 to $23.20 hourly/based on experience.

Summary of Benefits:

Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Location: 3205 North Academy Blvd, Colorado Springs, CO 80917

Job Summary:
The Customer Service Agent I represents Peak Vista Community Health Centers (PVCHC) by providing outstanding customer service by professionally answering inbound patients' calls with a compassionate and empathetic approach. A Customer Service Agent I will be adept in actively listening, conveying information effectively, and be service oriented when seeking ways to help and resolve problems. The goal of this position is to elevate the patient's experience by actively listening and addressing questions/concerns to promote a one-call resolution. The schedule for this role is 9:00 AM - 6:00 PM, Monday - Friday.

Essential Duties and Responsibilities

Answers all inbound patient calls.
Schedules and reschedules appointments as needed.
Transfers calls to appropriate office personnel and departments.
Answer and route patient questions in a professional and patient-centric manner by asking probing questions.
Communicates patient concerns and questions effectively and succinctly to the appropriate care team (s).
Responsible for verifying and documenting necessary demographics, insurance, and other vital information.
Understands and abides by all HIPAA guidelines.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Exhibits regular and timely attendance.
Consistently meet call quality (quality assurance) and call center metrics.
Demonstrates a high level of honesty, integrity, and accountability.
Able to work in a fast-paced environment and take appropriate action while providing a high level of customer service.
Follows all PVCHC instructions, procedures, and protocols when answering and handling calls.
Appropriately escalates patient feedback and/or concerns with your management team.
Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear and detailed documentation of calls.
Utilize efficient computer skills to complete daily tasks by displaying proficiency with all technology programs including but not limited to: NextGen, Cisco, Webex Microsoft Office.
Actively exhibits empathy, compassion, patience, adaptability, and listening with understanding.
Embraces cultural diversity amongst ourselves and our community.
Communicates effectively and collaboratively with all levels of management and teammates.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Enhances the effectiveness, efficiency, and productivity of the department by contributing to, and participating in, departmental performance improves goals.
Lives by Peak Vista Core Values to reinforce Peak Vista's mission and values.
Other duties as assigned.

Supervision Exercised: None

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience:
Education: High school diploma or equivalent education. Bilingual Required.

Work Experience: One-year of customer service experience preferred. Experience in a fast-paced call center as a Call Center Representative desired, but not required. Healthcare experience desired, but not required.

Computer Skills: Basic – ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data.

Certificates and Licenses: None

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.

The noise level in the work environment is usually quiet.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.

Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

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Refine Your Search

nonprofit jobs in colorado springs, co

Medical Call Center Customer Service Agent - Spanish Bilingual Required

Receptionist - Colorado Springs Health Centers

Patient Registration Rep PRN

Receptionist

Bookstore Associate

Lehigh Valley Area Admin

Nutrition Lab Technician

Dental Receptionist

Intake & Outreach Coordinator - Employment Services

Events Manager

Community Outreach Coordinator

Patient Services Coordinator

Physical Therapist Assistant - Part Time to full-time

RN Case Manager

Intervention/IEP Specialist

LPN (Licensed Practical Nurse)

Technical Writer

Gift Planning Officer

Patient Services Coord

Child Life Specialist

I want to receive the latest job alert for nonprofit in colorado springs, co

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