Top 553 Services remote customer support Jobs in Colorado Springs, Co

Manager, Claims Operations (Auto Non Injury Complex)
USAA —Colorado Springs, CO
- $103,450 - $197,730 a year
- Hybrid work
- Military
- Mid-level
- Office
- Paid holidays
- Health insurance
Administrative Technician - Inmate Records
El Paso County —Colorado Springs, CO
- $56,163.20 a year
- Full-time
- Pass drug screening
- Office
- Administrative experience
8d
Medical Documentation Clerk | Clear & Legible Reporting Clerk (CLR Clerk)
International SOS Government Medical Services —Colorado Springs, CO
- $22 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
5d
Intake Coordinator- Hybrid
Innovive Health —Colorado Springs, CO
- $20 - $23 an hour
- Full-time
- Hybrid work
- Home Health
- Experience equivalent to degree accepted
- 1 year
- Continuing education credits
- Mileage reimbursement
Quick Apply
Office Receptionist/Constituent Care Assistant
World Challenge —Colorado Springs, CO
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Disability insurance
5d
DashMart Team Member - East Colorado Springs
DoorDash —Colorado Springs, CO
- $18 an hour
- Full-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
7d
CARE TEAM REPRESENTATIVE
Association of Christian Schools International —Colorado Springs, CO
- $21.00 - $23.50 an hour
- Microsoft Outlook
- Computer literacy
- Mentoring
- Health savings account
- Paid holidays
Remote LTC Pharmacy Data Entry Technician
Symbria —Colorado Springs, CO
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Data entry
- Continuing education credits
- Disability insurance
Case Services Coordinator – Part-Time
El Paso County —Colorado Springs, CO
- $20.58 - $22.50 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Pass drug screening
- Research
- Mileage reimbursement
9d
Executive Assistant
ColoradoDenverLimousine LLC —Colorado Springs, CO
- $750 - $1,000 a week
- Full-time
- Hybrid work
- Bilingual
- Google Workspace
- Inventory management
- Flexible schedule
Quick Apply
Store Worker
US Defense Commissary Agency —Air Force Academy, CO
- $22.15 - $26.69 an hour
- Part-time
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
Store Associate
US Defense Commissary Agency —Air Force Academy, CO
- $17.82 - $25.29 an hour
- Overtime
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
Jr. Help Desk Technician
Infinity Technology Services LLC —Colorado Springs, CO
- $50,000 a year
- Full-time
- Windows
- High school diploma or GED
- 1 year
Administrative Support
Odyssey Consulting —Colorado Springs, CO
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Military
- Research
- Office
- Health savings account
- Paid holidays
12d
Logistics Support Specialist
SAIC —Colorado Springs, CO
- $40,001 - $80,000 a year
- Full-time
- 5 years
- Maintenance
- High school diploma or GED
6d
General Clerk III (CIF)
Akima, LLC —Colorado Springs, CO
- $24 an hour
- Mid-level
- Forklift
- Administrative experience
- Health insurance
- Dental insurance
General Manager - Pikes Peak
Aramark —Colorado Springs, CO
- $120,000 a year
- Sales
- Bachelor's degree
- Fair chance
- Disability insurance
- Health insurance
Data Clerk, LEAP
Goodwill of Colorado —Colorado Springs, CO
- Temporary
- Hybrid work
- Background check
- Customer service
- Residential
- Mileage reimbursement
Quick Apply
5h
Service Desk Technician I
Ntiva —Colorado Springs, CO
- $32,000 - $45,000 a year
- Monday to Friday
- Remote
- Computer Science
- English
- Windows
- Health savings account
- AD&D insurance
Quick Apply
2d
Account Manager (Remote Work)
Outreach, Inc. —Colorado Springs, CO
- $16.25 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
13d

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Manager, Claims Operations (Auto Non Injury Complex)

USAA -
Colorado Springs, CO

Apply Now

Job Details

$103,450 - $197,730 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Team supervision
Supervising experience
Data interpretation
Leading team collaboration initiatives
Data-driven decision making

Full Job Description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO . Relocation assistance is not available for this position.

What you'll do:
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners.
Creates conditions for success removes obstacles, leads and champions change.
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handles escalations and makes appropriate decisions based on the policy.
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
Hires, develops, and coaches claims employees for results delivery.
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
Bachelor's degree; OR 4 years of relevant education and/or experience .
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:
Current experience as a Claims Manager/Supervisor.
2+ years of experience handling total loss claims.
2+ years handling complex non-Injury auto coverage and liability decisioning.
2+ years physical damage and/or auto injury claims experience.
Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
US military experience through military service or a military spouse/domestic partner.

Salary: The salary range for this position is: $103,450 - $197,730

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

services remote customer support jobs in colorado springs, co

Manager, Claims Operations (Auto Non Injury Complex)

Administrative Technician - Inmate Records

Medical Documentation Clerk | Clear & Legible Reporting Clerk (CLR Clerk)

Intake Coordinator- Hybrid

Office Receptionist/Constituent Care Assistant

DashMart Team Member - East Colorado Springs

CARE TEAM REPRESENTATIVE

Remote LTC Pharmacy Data Entry Technician

Case Services Coordinator – Part-Time

Executive Assistant

Store Worker

Store Associate

Jr. Help Desk Technician

Administrative Support

Logistics Support Specialist

General Clerk III (CIF)

General Manager - Pikes Peak

Data Clerk, LEAP

Service Desk Technician I

Account Manager (Remote Work)

I want to receive the latest job alert for services remote customer support in colorado springs, co

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