Position: Community Outreach Coordinator
Accountable To: Director of Community Engagement
Status: Full Time/ 40-Hours per week
Schedule: Flexible; includes evenings and weekends, dependent on event schedule
ORGANIZATIONAL OVERVIEW
Since 2011, Dream Centers, a faith-based nonprofit, has provided health and hope to those rebuilding their dreams. Dream Centers includes a Women’s Clinic offering medical care, professional counseling, and a full suite of wrap-around services. Our second program, Mary’s Home, is a multi-year program offering trauma-informed care, life-skills training, education, job development, and positive role modeling in a high-challenge, high-support environment for single-mother families experiencing homelessness. Our newest initiative, Big Dream Early Learning, is an innovative early learning center that helps children from birth to age six bridge the gap between early childhood trauma and the hopeful future they deserve. Our holistic approach is designed to heal from the inside out, empowering women and children to rebuild their dreams and exit homelessness permanently.
POSITION SUMMARY
The Community Outreach Coordinator reports to the Director of Community Engagement and works closely with the broader Advancement team and Dream Centers staff to support fundraising, marketing, and community engagement efforts. This role plays a key part in connecting Dream Centers to the surrounding community through outreach, relationship- building, and storytelling that elevates awareness and supports the mission.
Primary responsibilities include developing community partnerships, identifying opportunities for public engagement, managing a calendar of outreach activities, supporting the planning and execution of community events, and assisting with marketing and promotional efforts tied to outreach initiatives. This individual will collaborate with the team to organize and promote events and help ensure consistent messaging across outreach and marketing channels.
The ideal candidate brings strong verbal and written communication skills, along with a relational, adaptable approach and a blend of creative and analytical thinking. This role requires someone who thrives in a fast-paced environment, juggling multiple projects with ease while shifting comfortably between administrative tasks and public-facing engagement with potential donors, volunteers, and community partners.This role requires a team-oriented mindset, a high degree of initiative and organization, and the ability to work independently while collaborating effectively across departments.
Prior experience in a nonprofit, fundraising, or marketing-related role is preferred.
This position offers strong potential for professional growth for a motivated candidate eager to grow in nonprofit communications, development, and outreach.
PRIMARY DUTIES AND RESPONSIBILITIES
Community Outreach and Marketing Support
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Research and collect data on donors, events, venues, and community trends that may benefit Dream Centers’ outreach and engagement strategy.
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Maintain a detailed calendar of outreach activities, including community events, program tours, speaking engagements, and partnership opportunities.
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Coordinate logistics for outreach activities and events, including vendor communication, setup, and training where applicable.
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Assist in the development of promotional materials to support outreach and marketing efforts, including table/booth displays, flyers, signage, and branded collateral.
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Support the Director of Community Engagement, and the larger Advancement team, in implementing and executing an integrated marketing and outreach strategy, including campaign support and brand alignment.
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Manage an organic social media content calendar and contribute to social media engagement that strengthens community connection and brand awareness.
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Support the ongoing improvement and delivery of program tour experiences, ensuring they are thoughtfully executed, mission-aligned, and impactful for donors and guests.
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Implement systems for capturing new contacts from outreach activities, including effective use of our CRM (Virtuous) and integration of form features and data workflows.
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Partner with the Director of Community Engagement to create and implement post-event communication workflows, including email follow-ups, calls to action, and other touchpoints.
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Track and report on outreach performance, including attendance, engagement metrics, and lead generation at events.
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Assist in the organization of key fundraising events and initiatives, serving as a core support partner in planning and execution.
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Serve as a point of collaboration and execution in support of the Director of Community Engagement’s vision for events, outreach, and public-facing engagement.
Other Duties
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Assist in executing donor engagement activities as assigned, including mail appeals, email campaigns, and vendor coordination (quotes, invoicing, timelines).
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Participate in donor stewardship activities as needed, including thank-you outreach and
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campaign follow-ups.
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Support other cross-functional projects as assigned.
QUALIFICATIONS
Education:
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Bachelor's degree in Communications, Public Relations, Marketing, Nonprofit Management, or a relevant field preferred.
Experience:
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1-3 years in community outreach, nonprofit development, public relations, marketing, or a related field.
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Experience coordinating events and/or community engagement activities strongly preferred.
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Familiarity with social media platforms, email marketing tools, and CRM systems is a plus.
KNOWLEDGE, SKILLS AND ABILITIES:
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Brings a growth mindset and a strong sense of ownership
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Maintains professionalism in both appearance and conduct
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Demonstrates sound problem-solving and analytical abilities
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Takes initiative, adapts easily, and thrives in dynamic environments
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Effectively manages multiple responsibilities and prioritizes well
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Performs well under pressure and meets deadlines consistently
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Works independently while also collaborating well with others
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Displays a strong sense of calling to the organization’s mission and lives out a mature Christian faith
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Communicates clearly and warmly, both verbally and in writing
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Highly organized with strong attention to detail
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Combines creative thinking with analytical insight
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Proficient in computer use and internet research
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Comfortable working within databases and CRM systems
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Quick to learn and open to taking on new challenges
