Top 9 Computer network support specialists Jobs in Columbia, Sc

IT Support Engineer
Southeastern Freight Lines —Lexington, SC
- Full-time
- 5 years
- Research
- Analysis skills
Lineside Specialist
Scout Motors —Columbia, SC
- $90,000 - $112,500 a year
- Full-time
- 18 years or older
- Mid-level
- Office
- Paid jury duty
- Paid parental leave
Quick Apply
Technical Support Specialist - Onsite Columbia, SC
Software Technology Inc —Columbia, SC
- Research
- Mid-level
- Office
Quick Apply
IT Network Specialist
Mega Metal Inc —Ridgeway, SC
- $80,000 - $85,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
19h
Desktop Support Specialist
Adams and Reese LLP —Columbia, SC
- From $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
9d
Information Systems Specialist
Lexington Medical Center —West Columbia, SC
- Full-time
- Nursing
- System design
- High school diploma or GED
- 403(b) matching
- Disability insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Columbia, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Senior SAP Logistics / Warehouse (EWM/MM) AMS Consultant
Intone Networks —Columbia, SC
- Contract
- 6 years
- Senior level

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Lineside Specialist
Scout Motors —Columbia, SC
2-4 years of professional work experience in information technology or a related field. Perform asset management for Plant IT hardware and related components,…
$90,000 - $112,500 a year
Quick Apply
Information Technology Specialist III
CLAFLIN UNIVERSITY —Orangeburg, SC
Associate degree in computer science or related field. Bachelor's degree in computer science or related field. Provide technical support to users.
Quick Apply

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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply
Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
Quick Apply

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computer network support specialists jobs near columbia, sc

IT Support Engineer

Southeastern Freight Lines -
Lexington, SC

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Job Details

Full-time

Qualifications

Incident management software
Customer support ticket management
Ticketing system technical support

Full Job Description

As the IT Support Engineer, you will be responsible for handling all elevated incidents and service requests through service management tools. This role will involve taking detailed notes of the problems users are experiencing, determining the necessary steps to resolve these issues, and managing the flow of incoming support requests. You will escalate requests to higher level support teams and experts as needed. Strong analytical skills and effective communication skills will be required for this job.

Provide end-user support for the desktop computing environment, network infrastructure, and physical and cyber security. Responsible for Incident Coordination for any urgent Information Technology (IT) issues. Monitor various IT systems, analyze performance data, and escalate to appropriate product specialist as needed. Analyze and provide Tier 2 technical support across all services, resolving escalated end-user issues and collaborating with IT development and infrastructure teams as needed. Set reasonable customer expectations for resolution time by determining scope, impact, and severity of issue. Respond to a broad range of service requests for support by providing information to fulfill requests or providing a resolution. Provide IT infrastructure support at various Company facilities. Provide Tier 2 investigation and diagnosis and promptly allocate unresolved issues as appropriate. Route unresolved incidents to the correct product specialist for resolution. Assist with the specification, development, research, and evaluation of services standards. Apply these standards to resolve or escalate issues and give technical briefings to staff members. Communicate with vendors regarding various hardware problems and ensure all problems are resolved within a reasonable time frame. Provide remote technical support online, over the phone, or through remote access. Provide guidance to junior members of the team. Work with product specialists to document and train other Level 1 and 2 personnel on any new features. Coordinate with the Computer Operations Manager in establishing priorities. Prepare training manuals and knowledge base articles for internal team and end-user guidance.

The position requires a minimum of five years of experience in a similar role, along with prior experience using help desk software and Microsoft applications. Candidates should hold an Associate Degree, Bachelor's Degree, or possess equivalent experience. While not required, seven or more years of experience in a similar position is preferred. Additionally, previous experience with Jira or other Service Management software is advantageous. A CompTIA A+ Certification is also preferred but not mandatory.

Work Shift

First Shift

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computer network support specialists jobs in columbia, sc

IT Support Engineer

Lineside Specialist

Technical Support Specialist - Onsite Columbia, SC

IT Network Specialist

Desktop Support Specialist

Information Systems Specialist

Seasonal, Operations Technical Specialist (Part Time)

Senior SAP Logistics / Warehouse (EWM/MM) AMS Consultant

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