Top 91 Call center representative Jobs in Columbia, Il

Customer Service Representative
Charlie's Columbia CARSTAR —Columbia, IL
- Mid-level
- Office
- High school diploma or GED
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —St. Louis, MO
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Evening Dispatch Solutions Representative
ACCEL ENTERTAINMENT —Collinsville, IL
- $19 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Call Center Representative
Northfield Business Solutions —St. Louis, MO
- $19 - $26 an hour
- Full-time
- Sales
- Computer literacy
- In-person
- Paid training
- Health insurance
Quick Apply
1d
Customer Relations Specialist
BETTER BUSINESS BUREAU —St. Louis, MO
- $39,000 - $44,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
Call Center Rep- Evenings
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
4d
Call Center Representative (Telecom)
SSM Health —Bridgeton, MO
- Part-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Call Center Rep (PT Evenings)
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Technical Support and Customer Service Representative
Global Surgical Corporation —St. Louis, MO
- $26 - $28 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
12d
Call Center Agent
Neighbors Credit Union —St. Louis, MO
- $16.93 - $25.39 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Customer Service Representative
Lutheran Church Extension Fund, LCEF —St. Louis, MO
- $24.18 - $27.44 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
8d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —St. Louis, MO
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Medical Debt Collections Call Center Agent
Parallon —St. Louis, MO
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —St. Louis, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
4d
Customer Care Representative
Joyce Meyer Ministries —Fenton, MO
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- 403(b) matching
Quick Apply
Retail Support Specialist
DSI —St. Louis, MO
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
9d
EOC Support Analyst
Tierpoint —St. Louis, MO
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
Technical Customer Support Representative
Midwest Gun Works —Pevely, MO
- Email
- Office
- Typing
- Communication skills
- Health insurance
Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Customer Service Representative
Doctors Supplement Store —Fenton, MO
- $20 - $22 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
3d

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call center representative jobs near columbia, il

Customer Service Representative

Charlie's Columbia CARSTAR -
Columbia, IL

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Job Details

Qualifications

Customer relationship building
High school diploma or GED
Cash register
Driver's License
Productivity software
POS systems

Full Job Description

Job Summary

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

Duties / Responsibilities

Greets all walk-in customers in a professional and courteous manner.
Answer and directs all phone traffic in a polite, courteous and cheerful manner.
Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
Schedule and record appraisal and delivery appointments.
Update and maintain the store scheduler with Office Manager.
Collect and record payment for completed repairs; may perform some A/R.
File repair order paperwork accurately or record in CARSTAR management system.
Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).
Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
Maintain the front office and customer reception areas.
Attend daily release meetings.
Other duties as assigned.

Experience / Skill Requirements

2+ years of customer service experience required, preferably in a retail setting.
HS diploma or GED equivalent required; college degree preferred.
Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
Call center sales experience (or equivalent sales experience) preferred.
Highly organized; ability to handle multiple concurrent assignments.
Proficient with Microsoft Office and POS/management systems.
Strong attention to details.
Punctual and professional appearance.
Ability to receive direction and work well with others.
Valid driver’s license and insurable driving record.

Physical Requirements

Essential physical requirements include:
Ability to stoop, bend and kneel, squat, kneel and pulling
Extended periods of kneeling, bending, squatting and stooping
Carry and lift heavy objects (up to 50lbs)
Standing, sitting and walking
Performing repetitive motions

Work Environment

Exposure to:

Paint, fumes and particles
Dirt / Dust
Chemicals / Toxins
Varying heat / cold
Intermittent noise

All duties, responsibilities and experience are subject to change by location

**This site contains postings for jobs at independently owned and operated franchises. Only the franchisee that you apply to work for is responsible for employment matters at the locations, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. CARSTAR Franchisor SPV LLC has no control over employment matters at the location. CARSTAR Franchisor SPV LLC will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

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Refine Your Search

call center representative jobs in columbia, il

Customer Service Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Evening Dispatch Solutions Representative

Call Center Representative

Customer Relations Specialist

Call Center Rep- Evenings

Call Center Representative (Telecom)

Call Center Rep (PT Evenings)

Technical Support and Customer Service Representative

Call Center Agent

Customer Service Representative

Inbound Sales Representative (Remote/Central Time)

Medical Debt Collections Call Center Agent

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Care Representative

Retail Support Specialist

EOC Support Analyst

Technical Customer Support Representative

Customer Service Representative

Customer Service Representative

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