Top 132 Customer solutions specialist Jobs in Columbia, Mo

Client Support Specialist
Fibersmith Software —Columbia, MO
- Full-time
- Communication skills
- Entry level
Quick Apply
Patient Scheduler - MU DOC Communication Center
University of Missouri Health Care —Columbia, MO
- $16.68 - $26.31 an hour
- Full-time
- Remote
- Word processing
- Medical office experience
- High school diploma or GED
- Paid holidays
- Health insurance
3rd Shift Production Specialist
Solventum —Columbia, MO
- $28.16 - $29.55 an hour
- Full-time
- English
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Furniture Business Development & Account Manager
Office Essentials Inc. —Columbia, MO
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Turf Specialist
Atkins Building Services and Products Inc —Columbia, MO
- $40,000 - $60,000 a year
- Full-time
- Clean driving record
- Management
- Residential
- Health insurance
- Dental insurance
Quick Apply
Integrated Technology Specialist (GPS Machine)
Martin Equipment —Columbia, MO
- Background check
- Up to 50% travel
- Mechanic experience
- AD&D insurance
- Paid holidays
Quick Apply
Precision Agronomy Specialist
Mfa Inc —Boonville, MO
- $55,000 - $65,000 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
2d
Nurse Practitioner
ComplexCare Solutions —Boone County, MO
- $2,400 - $10,000 a month
- PRN
- Bilingual
- CPR Certification
- RN License
- Health insurance
- 401(k)
Quick Apply
10h
Customer Service Loan Specialist - 142
Sun Loan Company —Columbia, MO
- $17 an hour
- Overtime
- Google Workspace
- Software troubleshooting
- Basic math
- Paid holidays
- Health insurance
Quick Apply
7d
Personal Banker
Commerce Bank —Columbia, MO
- $20.55 - $25.05 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Operator
HarbisonWalker International —Fulton, MO
- $28.50 an hour
- Full-time
- Background check
- OSHA
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
3d
Order Management Specialist I
AOB Products Company —Columbia, MO
- Full-time
- Sales
- Customer service
- ERP systems
Quick Apply
Human Resources Support Specialist 1
Sodexo —Columbia, MO
- $21.13 - $27.34 an hour
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
12d
Supply Chain Specialist II
Thermo Fisher Scientific —Columbia, MO
- $66,000 - $95,000 a year
- Full-time
- Oracle
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
8d
Customer Relationship Specialist
The Bank of Missouri —Columbia, MO
- Full-time
- Mid-level
- High school diploma or GED
- Business development
- 401(k)
- Paid time off
eCommerce Specialist
AOB Products Company —Columbia, MO
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
Quick Apply
Logistics Specialist I
AOB Products Company —Columbia, MO
- Full-time
- Office
- High school diploma or GED
- US work authorization
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Justin Hahn - State Farm Agent —Columbia, MO
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
SR. Business Support Specialist
University of Missouri-Columbia Student Affairs —Columbia, MO
- $19.25 - $27.40 an hour
- Online Application
- Background check
- Mid-level
- University
Quick Apply
Fleet Monitoring Specialist
EquipmentShare —Columbia, MO
- Rotating shift
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply

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customer solutions specialist jobs near columbia, mo

Client Support Specialist

Fibersmith Software
Columbia, MO

Quick Apply

Job Details

Full-time

Qualifications

Software issue identification
Customer communication
Operational analysis
Defect detection (quality control)
Email customer support
Technical support via phone
Bug Tracking (Quality assurance practices)
Automation
Technical documentation
Process improvement
Bug Reporting (Quality assurance practices)
Improving operational efficiency
Managing clients in a customer support role
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
Technical support via email
SaaS
Cross-functional collaboration
Communication skills
Entry level
Cross-functional communication
Client interaction via phone calls

Full Job Description

Summary:

Fibersmith is looking for a customer-centric Client Support Specialist to join our growing and innovative software company. This role will support telecommunication providers of all sizes across the country who use Fibersmith’s software-as-a-service product, Vision, to manage and lead their daily business operations.

The Client Support Specialist will serve as a friendly professional ready to problem solve, build rapport, and provide timely and effective resolution to client questions. A successful candidate will need to be a strong communicator and comfortable with solving challenging situations and technical issues.

Our group is composed of passionate, persistent, and hard-working teammates. This individual will need to become a product expert to be able to quickly analyze, troubleshoot questions and provide solutions.

Key Duties and Responsibilities:

Responsible for responding to email and phone calls-you do not have to know how to answer every question, but you must be responsive and timely, know where to get the answers, and be accountable for solving any problems
Be responsible for SaaS support and maintaining productive and positive interactions with clients
Troubleshoot issues and problems that clients and/or other team members are having with the system. Create bug tickets as appropriate.
Keep detailed documentation to track client questions, answers and interactions
Analyze current systems and operational tasks with the aim of increasing efficiency, fully automate wherever possible, and enhance current software features.

Qualifications and Qualities:

Experience in roles of service with public interaction
Technical background or software industry experience preferred
Eager to learn and confident in using and new technology
Ability to present ideas in a user-friendly, business-friendly manner

Thrives in a fast-paced, multi-tasking, no-two-days-the-same environment
Willingness to work outside of regular business hours as need to meet client needs
Must be self-motivated and strive for high quality of work
Flexible with the changing needs of a growing business
Value integrity, excellence, hard work and winning
Ability to work effectively with a diverse group of individuals at all organizational levels
Thrive on challenges and look to be involved in issues and have an impact
Have the professional maturity to take ownership, operate with transparency, and focus on producing results
Work with quality assurance by identifying bugs and new features to help improve end user experience
Ability to make informed recommendations on areas of improvement for self, coworkers, products and services

Quick Apply

Refine Your Search

customer solutions specialist jobs in columbia, mo

Client Support Specialist

Patient Scheduler - MU DOC Communication Center

3rd Shift Production Specialist

Furniture Business Development & Account Manager

Turf Specialist

Integrated Technology Specialist (GPS Machine)

Precision Agronomy Specialist

Nurse Practitioner

Customer Service Loan Specialist - 142

Personal Banker

Operator

Order Management Specialist I

Human Resources Support Specialist 1

Supply Chain Specialist II

Customer Relationship Specialist

eCommerce Specialist

Logistics Specialist I

Customer Retention Specialist - State Farm Agent Team Member

SR. Business Support Specialist

Fleet Monitoring Specialist

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