Top 827 Customer success Jobs in Columbia, Mo

Strategic Account Manager
Socket Telecom LLC —Columbia, MO
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Service Advisor/Writer
Joe Machens Hyundai —Columbia, MO
- $65,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
2d
Fertilization Apprentice
Quality Cut Lawn Care LLC —Columbia, MO
- Seasonal
- Customer service
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Tree Service Crew Leader
Landmark Tree Care —Columbia, MO
- $25 - $38 an hour
- Full-time
- Clean driving record
- No background check
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Turf Specialist
Atkins Building Services and Products Inc —Columbia, MO
- $40,000 - $60,000 a year
- Full-time
- Clean driving record
- Management
- Residential
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)
ZINTEX Remodeling Group —Columbia, MO
- $100,000 - $200,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Health savings account
Quick Apply
Business Development Sales Representative (SDA101926)
SelectQuote —Missouri
- $50,000 - $80,000 a year
- Overtime
- Remote
- 1 year
- Entry level
- Paid training
- Health insurance
3d
CDL A W2 OTR Company Driver +Benefits
JS Helwig and Son LLC —Missouri
- $0.55 per mile
- CDL A
- Mid-level
- Clean MVR report
- Passenger ride along program
- Health insurance
Quick Apply
10d
Automotive Sales Consultant
Joe Machens Volkswagen —Columbia, MO
- $24,000 - $120,000 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Dental insurance
Quick Apply
HVAC Service Technician
Aire Serv —Columbia, MO
- Urgently hiring
- Clean driving record
- Mid-level
- Residential
- Paid training
- Fuel card
Quick Apply
Teacher at Columbia KinderCare
KinderCare Learning Centers LLC. —Columbia, MO
- Full-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
3d
Store Manager
VANTEDGE AUTO T5 LLC —Columbia, MO
- $50,000 - $60,000 a year
- Microsoft Excel
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Airline Cross Utilized Service Agent Part-Time COU (Flight Benefits)
CRJ Aviation —Columbia, MO
- $17 an hour
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with disabilities
- Employee assistance program
Quick Apply
8d
Retail Store Manager I
FedEx Office —Columbia, MO
- $19.95 - $24.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
2d
Wealth Management Trainee (MO)
Bankers Life —Columbia, MO
- $50,000 - $80,000 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Referral program
Quick Apply
Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Commercial Property Maintenance Technician
MegAllie Construction Company LLC —Jefferson City, MO
- $20 - $35 an hour
- Full-time
- Carpentry
- Background check
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Regional Recruiter
Club Car Wash —Columbia, MO
- $26 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Crew Leader
Club Car Wash —Boonville, MO
- $17 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
2d
Entry Level Insurance Sales Agent
Performance Matters Associates —Columbia, MO
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply

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Strategic Account Manager

Socket Telecom LLC -
Columbia, MO

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Client rapport building
High school diploma or GED
Driver's License
Telecommunications systems

Full Job Description

Description:

Are you a strategic relationship builder who enjoys working with executive leaders, solving complex business challenges, and helping organizations achieve their long-term goals?

Socket Fiber is seeking a Strategic Account Manager to lead, retain, and grow our most valuable enterprise and strategic customer relationships. In this role, you'll serve as a trusted advisor to executive stakeholders, aligning advanced telecommunications and technology solutions with customer business objectives, long-term growth plans, and measurable outcomes.

As a Strategic Account Manager, you'll be responsible for the retention, expansion, and strategic development of a portfolio of high-value accounts. You'll work closely with C-suite executives, IT leaders, and operational decision-makers to understand their business goals, identify opportunities, and develop long-term partnership strategies that create value for both the customer and Socket Fiber.

This role goes beyond traditional account management. Success comes from building executive trust, driving customer retention, identifying growth opportunities, and positioning Socket Fiber as a long-term technology partner rather than simply a service provider.

A Day in the Life

Your day may include reviewing account performance, evaluating customer health indicators, planning strategic account initiatives, and meeting with executive stakeholders to discuss business objectives and future technology needs. You may collaborate with engineering and operations teams on large-scale projects, conduct business reviews, develop growth strategies, or negotiate long-term service agreements.

Success in this role comes from building strong executive relationships, understanding customer priorities, anticipating future needs, and delivering solutions that support long-term business success.

What You'll Do

Key responsibilities include:

Manage and maintain relationships with an assigned portfolio of enterprise and large business customers
Serve as the primary point of contact for customer needs, questions, and service expansion opportunities
Identify opportunities to grow accounts through additional services, locations, or technology solutions
Conduct regular customer visits to strengthen relationships and ensure satisfaction
Develop account strategies to support long-term retention and revenue growth
Present telecommunications solutions including internet, voice, data, and fiber services
Prepare proposals, presentations, and reports related to customer performance and revenue growth
Negotiate agreements and renewals while maintaining strong client relationships
Collaborate with internal teams to ensure smooth service delivery and issue resolution
Track and report on account activity, sales performance, and customer engagement

What Will Help You Stand Out

Preferred Qualifications:

Experience managing enterprise, strategic, or Fortune 1000 customer relationships.
Familiarity with consultative or relationship-based sales approaches
Strong problem-solving skills and ability to identify new revenue opportunities
Strong business acumen and strategic planning skills.
Experience engaging executive and C-suite stakeholders.
Experience working with CRM systems and managing account pipelines

Why Join Socket Fiber?

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

Competitive pay + performance-based commission
Medical, dental, vision, life, and 401k with match
Free coaching/counseling for employees & families
Free fiber service (if available in your area)
Tuition reimbursement for personal and professional growth
Community engagement opportunities
Culture that values results, effort, and integrity

Our Core Values

Respect: Toward all customers, communities, property, and coworkers.
Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
Transparency: In our commitments, service experiences, and business relationships.
Progress: Growth is proof of our dedication to improving lives and communities.
Winning: Every conversation is a chance to gain a customer for life.

Ready to Apply?

If you’re excited about helping businesses grow while building long-term customer relationships, we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.

Requirements:

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

2–5 years of professional experience in account management, business sales, or customer relationship management
Experience in the telecommunications industry
High school diploma or equivalent
Valid driver’s license and reliable transportation
Strong organizational and time-management skills
Detail-oriented with the ability to manage multiple customer accounts simultaneously
Professional presence when interacting with business clients and leadership teams
Excellent interpersonal and communication skills
Ability to build trust and maintain long-term client relationships

Quick Apply

Refine Your Search

customer success jobs in columbia, mo

Strategic Account Manager

Service Advisor/Writer

Fertilization Apprentice

Tree Service Crew Leader

Turf Specialist

Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)

Business Development Sales Representative (SDA101926)

CDL A W2 OTR Company Driver +Benefits

Automotive Sales Consultant

HVAC Service Technician

Teacher at Columbia KinderCare

Store Manager

Airline Cross Utilized Service Agent Part-Time COU (Flight Benefits)

Retail Store Manager I

Wealth Management Trainee (MO)

Account Manager

Commercial Property Maintenance Technician

Regional Recruiter

Crew Leader

Entry Level Insurance Sales Agent

I want to receive the latest job alert for customer success in columbia, mo

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